Top 115 customer care coordinator Jobs in berkeley, ca

Behavioral Health Coordinator
Tamalpais Pediatrics - A UCSF Affiliate —Novato, CA
- $25 - $28 an hour
- Full-time
- Spanish
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
4d
Dental Treatment Plan Coordinator
Alex Rader DDS —Walnut Creek, CA
- From $25 an hour
- Full-time
- Background check
- Dental office
- Mid-level
- Free parking
- Paid training
Quick Apply
Placement Coordinator
ChildCare Careers —Brisbane, CA
- $24 - $25 an hour
- Urgently hiring
- Computer literacy
- Writing skills
- English
- Free parking
- Paid holidays
Quick Apply
4d
Patient Care Coordinator
Optum —Walnut Creek, CA
- $17.98 - $32.12 an hour
- Overtime
- Customer service
- Medical office experience
- Basic math
FT Front Desk Coordinator
IVX Health —Berkeley, CA
- $27.00 - $29.70 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
- Continuing education credits
- Health savings account
Quick Apply
3d
Front Office & Eligibility Coordinator
LIFELONG MEDICAL CARE —Berkeley, CA
- $21 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Practice Coordinator 3
University of California San Francisco —Emeryville, CA
- Full-time
- Mid-level
- Outpatient
14d
Member Success Coordinator
Honey Homes —Oakland, CA
- $33 an hour
- Full-time
- Mid-level
- 3 years
- Continuous improvement
Quick Apply
Patient Care Coordinator (PCC)
Piedmont Implant and Oral Surgery —Oakland, CA
- $28 - $35 an hour
- Full-time
- Dental office
- Surgery
- In-person
- Continuing education credits
- Health insurance
Quick Apply
4d
Customer Service - Art Handling Company
Work of Art Services Inc —Oakland, CA
- $25 - $30 an hour
- Full-time
- Google Workspace
- Management
- Social media management
- Health insurance
- 401(k)
Quick Apply
10d
Practice Coordinator
University of California San Francisco —Oakland, CA
- Full-time
- Mid-level
- Outpatient
Front Office Coordinator/Clinic Attendant
LIFELONG MEDICAL CARE —Oakland, CA
- $21.84 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Dental Front Desk Coordinator
East Bay Oral Surgery —Lafayette, CA
- $27 - $29 an hour
- Dental office
- Surgery
- Mid-level
Patient Coordinator (Eye Love Optometry)
VSP Ventures Optometric Solutions LLC —Pinole, CA
- $19 - $22 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Fair chance
Quick Apply
Service Operations Representative
United Mechanical —Alameda, CA
- $40 - $55 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
Quick Apply
Dental Front Office / Patient Care Coordinator
Tara Hills Dental —Pinole, CA
- $24 - $31 an hour
- Full-time
- Dental office
- 5 years
- Administrative experience
- Free parking
- Paid training
Quick Apply
Support Account Manager - Escalations & Account Support
Fivetran —Oakland, CA
- $115,375.00 - $138,455.50 a year
- Weekends as needed
- Hybrid work
- Azure
- Writing skills
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Bilingual Food as Medicine Program Coordinator
Alameda County Community Food Bank —Oakland, CA
- $35.15 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- English
Quick Apply
Dental Front Office Coordinator
Tooth + Tongue Dental —Walnut Creek, CA
- $24 - $31 an hour
- Part-time
- Spanish
- Dental office
- HIPAA
- 401(k) matching
Quick Apply
10d
Patient Access Coordinator
Hanger, Inc. —Walnut Creek, CA
- $23 - $26 an hour
- Computer literacy
- Administrative experience
- High school diploma or GED
Quick Apply
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Behavioral Health Coordinator

Tamalpais Pediatrics - A UCSF Affiliate -
Novato, CA

Quick Apply

Job Details

Full-time
$25 - $28 an hour
4 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Spanish
Interpersonal skills
Phone communication
In-person customer service
Administrative experience
Attention to detail
Healthcare privacy protection
Computer skills
Handling patient inquiries
Associate's degree
Client interaction via phone calls

Full Job Description

Overview:

Tamalpais Pediatrics is a welcoming, progressive high quality medical practice specializing in the care of children from birth through adolescence, with offices in Larkspur and Novato. We are seeking a full-time Behavioral Health Coordinator to assist our therapists who serve patients referred by our pediatric primary care providers into Behavioral Health Services (BHS). This position is in-person only at our office.

Description:

The successful candidate will possess strong administrative, communication and customer service skills and is excited about the impact and importance of Behavioral Health Services. This position has direct patient and family contact and close interaction with our provider team. This position serves the important role of coordinating many administrative tasks which are required for the patient-provider interaction to happen seamlessly. General understanding of mental health services, medical front office functions, health insurance, and electronic health records is a plus.

Job Duties:

Serve as a primary administrative point of contact for the BHS program.
Obtain consent forms, release of information forms, and other forms required for BHS patients to receive care.
Ensure patients are completing pre-appointment questionnaires and follow-up with patients as necessary.
Obtain current and prior treatment records, reports, and questionnaires from external providers and external organizations, including schools and emergency departments, to electronically append to patients’ medical records. Ensure proper release of information is documented for all exchanges of information
Work closely with the BHS team and other providers and Front Office staff to facilitate patient scheduling and smooth patient flow.
Explain to patients and parents our policies and procedures required for participation in BHS.
Serve as a financial counselor to assist patients and parents to understand their financial responsibilities related to BHS, coordinating with the Business Office when appropriate.
Monitor and respond to non-clinical patient communication related to BHS.
Create a welcoming environment for all patients.
Other duties / projects as requested.

Requirements and Minimum Education Level:

Associate of Arts Degree, Bachelors Degree, or equivalent experience is required.
Must be fully vaccinated against COVID and willing to receive annual COVID and flu vaccines

Experience:

Two years experience working in an administrative role in a medical office is preferred (in a behavioral health setting is a plus).

Knowledge, Skills, and Abilities:

Basic familiarity with the mental healthcare payer environment, and/or demonstrated capacity to learn.
Must be extremely discrete, sensitive to patients’ needs, and highly discerning of legal and ethical responsibilities for patient privacy.
Must be detail oriented, computer literate, reliable, a team player, and must be able to multitask in a fast-paced environment.
Able to communicate clearly and professionally both in person and on the phone.
Excellent customer service skills.
Professional appearance and demeanor.
Must be able to work in person at our Novato and Larkspur offices.
Bilingual Portuguese and/or Spanish is highly desired.

Physical Requirements and Working Conditions:

Prolonged periods of sitting at a desk / computer
Must be able to lift up to 20 pounds

Benefits:

We offer medical, dental, vision, 401(k), PTO and sick pay, paid holidays, life / accident insurance, an Employee Assistance Program (EAP), and are closed most weekends.

Salary range:

The expected hourly range for this position is between $25 to $28 per hour. The actual compensation will be determined based on experience and other factors permitted by law.

Tamalpais Pediatrics is an equal opportunity employer who does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or any other characteristic protected by law.

Pay: $25.00 - $28.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

What is your desired pay?

Experience:

office / medical office administrative: 2 years (Preferred)

Ability to Commute:

Novato, CA 94945 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in berkeley, ca

Behavioral Health Coordinator

Dental Treatment Plan Coordinator

Placement Coordinator

Patient Care Coordinator

FT Front Desk Coordinator

Front Office & Eligibility Coordinator

Practice Coordinator 3

Member Success Coordinator

Patient Care Coordinator (PCC)

Customer Service - Art Handling Company

Practice Coordinator

Front Office Coordinator/Clinic Attendant

Dental Front Desk Coordinator

Patient Coordinator (Eye Love Optometry)

Service Operations Representative

Dental Front Office / Patient Care Coordinator

Support Account Manager - Escalations & Account Support

Bilingual Food as Medicine Program Coordinator

Dental Front Office Coordinator

Patient Access Coordinator

I want to receive the latest job alert for customer care coordinator in berkeley, ca

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