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General Manager, HVAC

Len The Plumber -
Cherry Hill, NJ

Quick Apply

Job Details

Full-time
$175,000 - $200,000 a year
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Excel
Leadership development
Team development
Sales performance monitoring (sales process improvement strategies)
Profit & Loss statement
Leading team collaboration initiatives
Leadership development programs
Technical training
Productivity software
Business operations
Profit and loss analysis
Cross-functional team management
Financial acumen
General management
Cross-functional communication
Analytics

Full Job Description

General Manager – HVAC, Plumbing & Operations

Len The Plumber | Cherry Hill, NJ, Boothwyn & Horsham, PA

Compensation: $175,000–$200,000 Base + Performance Bonus Opportunity
Work Type: Full-Time
Reports To: Regional Leadership

About Len the Plumber Heating and Air

When you join Len the Plumber Heating & Air, you’re not just starting a job—you’re becoming part of a family. We value teamwork, respect, and integrity in everything we do. Our technicians, customer service staff, and support teams work side by side to deliver the kind of service we’d want for our own families. We celebrate wins together, invest in each other’s growth, and create an environment where you can do your best work and feel proud of the difference you make every day.

Why Join Us

Competitive base salary + bonus opportunity
Lead multiple high-growth service operations
Partner directly with regional and executive leadership
Strong support infrastructure across recruiting, marketing, training, finance, and operations
Opportunity to build culture, develop teams, and drive operational excellence
Full benefits package including medical, dental, vision, PTO, and 401(k)

Position Summary

The General Manager is responsible for providing overall leadership to Len The Plumber to achieve revenue, profitability, and KPI objectives while creating a customer-centric and solutions-oriented culture. This role is responsible for driving operational excellence, employee development, customer satisfaction, and overall business performance across multiple business units.

The ideal candidate is a hands-on leader with strong P&L experience, operational expertise within the trades industry, and a proven ability to lead high-performing teams in a fast-paced environment.

What You’ll Do

Maintain full P&L accountability for all operations.
Develop and execute comprehensive business plans across HVAC, Plumbing, Sewer, and Electrical operations
Achieve revenue, profitability, and KPI goals through operational excellence and performance management
Drive productivity, service performance, sales effectiveness, and customer satisfaction initiatives
Effectively partner and collaborate cross-functionally with operations, finance, HR, recruiting, marketing, dispatch, fleet, warehouse, and training teams
Recruit, hire, develop, and retain high-performing leaders and field teams
Build and maintain a performance-driven culture focused on accountability and growth
Ensure teams consistently deliver an excellent customer experience and uphold the company’s same-day service promise
Support development and execution of onboarding, coaching, technical training, leadership development, and safety programs
Oversee operational support functions including dispatching, permitting, fleet, facilities, warehouse, and logistics
Participate in regional business reviews and leadership meetings to report on business performance and strategic initiatives
Ensure compliance with all local, state, and federal operational and safety requirements
Promote and enforce safety best practices across all field operations
Other duties as assigned

What We’re Looking For

Required Qualifications

Bachelor’s degree in Business Administration and/or 10+ years of related leadership experience
10+ years of experience leading business operations with full P&L accountability
Proven experience building high-performance cultures and leading cross-functional operations
5+ years of management experience within the residential home service trades industry
Strong background in operations, sales, customer service, and organizational development
Demonstrated success driving revenue growth, profitability, training, and employee development
Strong analytical and business acumen with the ability to interpret KPIs and operational data
Excellent communication, leadership, and organizational skills
Proficiency in Microsoft Office Suite, including Excel and PowerPoint
Ability to work flexible schedules based on business needs

Preferred Qualifications

Experience within HVAC, Plumbing, Sewer, and/or Electrical operations
Experience using ServiceTitan or similar field service management software

Schedule

Monday–Friday | Schedule flexibility based on operational needs

Benefits

Competitive Compensation + Bonus Opportunity
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off & Holidays
Leadership Development Opportunities

EOE

Quick Apply

Refine Your Search

plumbing supervisor jobs in berlin, nj

General Manager, HVAC

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HVAC Installing Manager

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HVAC Manager / Project Coordinator

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HVAC Manager / Project Coordinator

Project Manager - HVAC / Plumbing - Chadwick

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I want to receive the latest job alert for plumbing supervisor in berlin, nj

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General Manager – HVAC, Plumbing & Operations

Len The Plumber | Cherry Hill, NJ, Boothwyn & Horsham, PA

Why Join Us

Position Summary

What You’ll Do

What We’re Looking For

Required Qualifications

Preferred Qualifications

Schedule

Benefits

EOE

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