Top 150 Intake coordinator Jobs in Berwyn, Il

Intake and Eligibility Coordinator
SERENITY HOME HEALTH CARE —Niles, IL
- From $21 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
4d
Bilingual Pediatrics Intake Coordinator
SERENITY HOME HEALTH CARE —Niles, IL
- From $20 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
3d
Intake Coordinator
TMH Behavioral Services —Chicago, IL
- $25 - $30 an hour
- Full-time
- Hybrid work
- Spanish
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply
Intake Coordinator - Transplant
Hospital: Rush University Medical Center —Chicago, IL
- $17.63 - $27.77 an hour
- 8 hour shift
- Computer literacy
- Mid-level
- Windows
Intake Access Coordinator
Clarity Clinic —Chicago, IL
- $23 - $25 an hour
- Weekends as needed
- HIPAA
- Mid-level
- Administrative experience
Quick Apply
10d
CLINICAL INTAKE COORDINATOR
Insight —Chicago, IL
- $34 - $44 an hour
- Nursing
- Psychiatry
- Addiction Medicine
- Disability insurance
- Health insurance
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Sat & Sun - Remote Care Coordinator - Chicago, IL
Open Arms & FCS —Chicago, IL
- $28 - $32 an hour
- Part-time
- Remote
- Mid-level
- 3 years
- Continuous improvement
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Patient Benefits Coordinator
Joint Relief Institute —Oak Brook, IL
- $20 - $25 an hour
- Full-time
- Sales
- Clinic experience
- Administrative experience
Quick Apply
Lead Clinician
Riveredge Hospital —Forest Park, IL
- $38.87 - $48.59 an hour
- Full-time
- CPR Certification
- Management
- BLS Certification
Intake Specialist/Case Manager
The Link and Option Center, Inc. —South Holland, IL
- $65,000 a year
- Full-time
- Addiction Medicine
- Customer service
- Mid-level
Quick Apply
10d
Patient Care Coordinator
Compass Health Center —Oak Brook, IL
- $19.50 - $21.00 an hour
- Monday to Friday
- Psychiatry
- Computer literacy
- HIPAA
- Continuing education credits
- Health insurance
Quick Apply
Front Office Receptionist- Scheduling Coordinator
Lumiere Children's Therapy —Chicago, IL
- $45,000 - $52,000 a year
- Part-time
- Mid-level
- Administrative experience
- Clinic
Quick Apply
Aging & Disability Resource Center Coordinator
Oak Park Township —Oak Park, IL
- $45,209 - $59,555 a year
- Online Application
- Experience working with individuals with developmental disabilities
- Word processing
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
3d
Housing Coordinator
Trilogy Inc —Chicago, IL
- $24.88 - $28.61 an hour
- Customer service
- Urgent Care
- Mid-level
- 403(b) matching
- Paid parental leave
Quick Apply
Intake Coordinator / Scheduler
GOSHEN HOME HEALTHCARE INC. —Chicago, IL
- $17 - $21 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Paid training
- Paid time off
Quick Apply
5d
Victim Service Advocate
ANOTHER KNOCK AT MIDNIGHT INC —Chicago, IL
- $23 an hour
- Full-time
- Hospital
- Communication skills
- Entry level
Quick Apply
8d
Home Health Intake Team Lead Coordinator
Home Health Advantage INC. —Orland Park, IL
- Full-time
- Mid-level
- Home Health
- Leadership
- Paid holidays
- Health insurance
Quick Apply
Intake and Office Coordinator - 2025742
World Relief —Carol Stream, IL
- $47,000 - $52,000 a year
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- HIPAA
- Employee discount
Nurse Intake Coordinator
iCare Services —Skokie, IL
- $60,000 - $90,000 a year
- Full-time
- Basic math
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Clinical Office Specialist-Behavioral Health
Thousand Branches Wellness —Chicago, IL
- $20 - $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Health savings account
- Disability insurance
7d

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Intake and Eligibility Coordinator

SERENITY HOME HEALTH CARE -
Niles, IL

Quick Apply

Job Details

Full-time
From $21 an hour
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Medical insurance coverage verification
Administrative experience
High school diploma or GED
Data verification
Quality data entry

Full Job Description

Company Overview
Serenity Home Healthcare, LLC. is dedicated to serving the community with compassion and professionalism. We provide caregivers, CNAs, therapists, and nurses to deliver home-based care for the elderly and individuals with medical needs. Join a company that values both its clients and its team members.

Position Summary:

The Intake & Eligibility Coordinator is a critical linchpin in ensuring the financial and operational stability of the home services department. This role is primarily responsible for the meticulous management and verification of client insurance eligibility and authorizations. By proactively monitoring, renewing, and tracking all insurance-related data, the Coordinator ensures seamless, uninterrupted client care and enables the agency to bill accurately for services rendered. This position requires a high level of detail orientation, proactive communication, and expert navigation of various insurance portals. Furthermore, this role provides essential support and serves as a key resource for many of the departments within Home Services.

Key Responsibilities:

1. Eligibility Verification & Management:

○ Conduct daily verification of insurance eligibility for all new and existing clients using a variety of portals (PSS, Availity, CountyCare, Meridian, Aetna, VA/Optum, Humana, Molina). ○ Capture and upload proof of eligibility (screenshots) to each client's document profile in AxisCare. ○ Maintain and meticulously update the master Eligibility Spreadsheet with accurate client data, including insurance IDs, authorization dates, and status flags (Active, Inactive, Terminated, Disenrolled). ○ Execute changes in the tracking system when a client's insurance changes or they are disenrolled.

2. Authorization Management & Renewal:

○ Proactively manage the entire authorization lifecycle to prevent service gaps.

○ Run monthly expiration reports from AxisCare to identify authorizations expiring in the following month.

○ Initiate renewal requests with payers one month in advance, with a goal of completing all requests for the upcoming month at least one week prior to the month beginning.

○ Streamline the renewal process by consolidating requests: Compile all expiring authorizations for a single IDoA Care Coordination Unit (CCU) onto one master spreadsheet and submit via a single email. Apply a similar consolidated approach for MCOs with standard renewal cycles (e.g., Aetna’s 3-month authorizations).

○ Provide necessary client information and documentation with each request. Process and keep record of IDOA/IDHS fax requests, manage confirmation pages.

○ Diligently track all renewal requests and conduct systematic follow-ups with payers until the renewed authorization is received.

3. Disenrollment Process Management:

○ Proactively identify and manage the client disenrollment process from start to finish upon notification or as discovered through routine eligibility checks.

○ Ensure all disenrollments and MCO roll-offs are processed in a timely fashion to prevent billing issues and service gaps.

○ Verify the client's new insurance via the PSS portal and initiate the authorization request with the new provider.

○ Notify the Billing department, relevant Branch Manager, and Quality Control of the insurance change to ensure billing and service continuity.

○ Accurately update the Disenrollment and Eligibility spreadsheets to reflect the transition.

4. Communication, Collaboration & Documentation:

○ Serve as the central communication hub for eligibility and authorization statuses between insurance providers, Case Managers, and internal teams.

○ Provide direct support to the billing team, and branches by verifying insurance and assisting with authorization-related issues for referrals.

○ Maintain impeccable and timely documentation in Client Notes, AxisCare, and all tracking spreadsheets (Eligibility, Authorization, Disenrollment) for every action and communication. ○ Communicate proactively with branches, sending monthly reports on expiring VA authorizations.

5. Problem-Solving & Departmental Support:

○ Investigate and resolve authorization issues, such as missing start dates or incorrect provider information, by contacting insurers directly.

○ Assist Case Managers by contacting clients to encourage attendance at redetermination appointments.

○ Process and verify service extension requests from branches in accordance with payer-specific guidelines (3 months for MCOs/DORS; 12 months for IDOA).

○ Provide support to the Billing department to resolve eligibility-related billing denials.

Qualifications & Skills:

● High school diploma or equivalent required; Associate's or Bachelor's degree in related field preferred.

● Minimum of 3 years of experience in a healthcare administrative role, with a strong focus on insurance verification, authorization, and eligibility.

● Proven experience with insurance portals (e.g., PSS, Availity, MCO portals) and Electronic Health Record (EHR) systems; AxisCare experience is a significant plus.

● Exceptional attention to detail and accuracy in data entry and management.

● Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines proactively.

● Excellent verbal and written communication skills.

● Ability to work independently with minimal supervision and as part of a collaborative team.

Pay: From $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have proven experience with insurance portals, such as but not limited to: PSS, Availity, MCO portals, EHR systems (AxisCare is a plus)?

Education:

High school or equivalent (Preferred)

Experience:

Healthcare Administrative: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

intake coordinator jobs in berwyn, il

Intake and Eligibility Coordinator

Bilingual Pediatrics Intake Coordinator

Intake Coordinator

Intake Coordinator - Transplant

Intake Access Coordinator

CLINICAL INTAKE COORDINATOR

Sat & Sun - Remote Care Coordinator - Chicago, IL

Patient Benefits Coordinator

Lead Clinician

Intake Specialist/Case Manager

Patient Care Coordinator

Front Office Receptionist- Scheduling Coordinator

Aging & Disability Resource Center Coordinator

Housing Coordinator

Intake Coordinator / Scheduler

Victim Service Advocate

Home Health Intake Team Lead Coordinator

Intake and Office Coordinator - 2025742

Nurse Intake Coordinator

Clinical Office Specialist-Behavioral Health

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