Top 36 Guest service agent Jobs in Bessemer Al

Part-Time Guest Service Agent- Embassy Suites Birmingham
Hilton —Birmingham, AL
- $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid parental leave
- Employee stock purchase plan
Guest Service Agent
Doubletree Birmingham —Birmingham, AL
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Full-Time Guest Service Agent- Embassy Suites Birmingham
Hilton —Birmingham, AL
- $15 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid parental leave
- Employee stock purchase plan
Front Desk Agent
Hyatt Regency Birmingham - The Wynfrey Hotel —Birmingham, AL
- $16 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent- Fairfield- Bessemer, AL
Fairfield Inn & Suites- Bessemer, AL —Bessemer, AL
- Part-time
- Hotel
- Ability to lift 50 pounds
- US work authorization
- Paid time off
10d
Front Desk Agent
SpringHill Suites - Birmingham —Birmingham, AL
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hamilton Inn —Bessemer, AL
- $10 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Paid training
- Employee discount
Guest Service Agent- Full Time
Hampton Inn & Suites —Fultondale, AL
- $14 - $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
Marriott International, Inc —Birmingham, AL
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
Tutwiler —Birmingham, AL
- Part-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Opportunities for advancement
Quick Apply
Front Desk Associate - Part Time - Weekends
Crestview Management, LLC —Birmingham, AL
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Attendant
Candlewood Suites Birmingham —Birmingham, AL
- $16 an hour
- Weekends as needed
- Microsoft Outlook
- Hotel
- Entry level
Quick Apply
AM Hotel Front Desk Agent
Hilton Garden Inn - Liberty Park, RAM Hotels —Vestavia Hills, AL
- $15 an hour
- Part-time
- Hotel
- Entry level
Quick Apply
Front Desk Agent- Fairfield Inn Birmingham (FOSSE EXPERIENCE IS A PLUS)
Fairfield Inn Birmingham - RAM Hotels —Birmingham, AL
- $13 - $15 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Hotel Front Desk Agent-PT
Pyramid Hotel Group —Birmingham, AL
- $15 - $16 an hour
- Part-time
- Driver's License
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Paid time off
Hotel Front Desk Agent - Evening Shift
Crestview Management, LLC —Birmingham, AL
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Agent
Springhill Suites Colonnade —Birmingham, AL
- $14 - $16 an hour
- Part-time
- Communication skills
- Entry level
- Resort
- Free parking
- Health insurance
Quick Apply
Front Desk Agent- Fairfield Inn Birmingham
Fairfield Inn Birmingham - RAM Hotels —Birmingham, AL
- $13 - $15 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Front Desk Agent
Redmont Hotel, Curio Collection —Birmingham, AL
- Full-time
- Microsoft Outlook
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Associate
Home2 Suites - Birmingham, RAM Hotels —Birmingham, AL
- Bilingual
- Microsoft Word
- Ability to walk for extended periods
- 401(k)
- Opportunities for advancement
Quick Apply

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guest service agent jobs near bessemer al

Part-Time Guest Service Agent- Embassy Suites Birmingham

Hilton -
Birmingham, AL

Apply Now

Job Details

Part-time
$15 an hour

Benefits

Paid parental leave
Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Retirement plan

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

Qualifications

High school diploma or GED required
Previous hotel front desk or guest service experience preferred
Strong customer service, communication, and problem-solving skills
Ability to multitask, prioritize, and remain organized in a fast-paced environment
Demonstrated ability to work effectively as part of a team
Proficiency in Microsoft Office products
Ability to exercise sound judgment and maintain confidentiality

Availability Requirements

Open availability required, including mornings, evenings, weekends, and holidays
Flexibility to work high-demand shifts, particularly weekends

What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

guest service agent jobs in bessemer al

Part-Time Guest Service Agent- Embassy Suites Birmingham

Guest Service Agent

Full-Time Guest Service Agent- Embassy Suites Birmingham

Front Desk Agent

Front Desk Agent- Fairfield- Bessemer, AL

Front Desk Agent

Front Desk Agent

Guest Service Agent- Full Time

Front Desk Agent

Front Desk Agent

Front Desk Associate - Part Time - Weekends

Hotel Front Desk Attendant

AM Hotel Front Desk Agent

Front Desk Agent- Fairfield Inn Birmingham (FOSSE EXPERIENCE IS A PLUS)

Hotel Front Desk Agent-PT

Hotel Front Desk Agent - Evening Shift

Hotel Front Desk Agent

Front Desk Agent- Fairfield Inn Birmingham

Front Desk Agent

Front Desk Associate

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