Top 144 Clinical support specialist Jobs in Bethlehem, Pa

Clinical Triage Specialist (RN/LPN)
St. Luke's University Health Network —Allentown, PA
- Full-time
- Nursing
- RN License
- Mid-level
- Work from home
4d
Clinical Triage Specialist (LPN/RN) - Primary Care; Part-Time, 16 hours/week (PA & NJ Residents Only)
St. Luke's University Health Network —Allentown, PA
- Part-time
- Nursing
- RN License
- Primary Care
- Work from home
14d
Clinical Support Specialist
Vital HealthCare Solutions —Allentown, PA
- Full-time
- Writing skills
- HIPAA
- Office
- Dental insurance
- 401(k)
Quick Apply
Clinical Triage Specialist (LPN/RN) - Primary Care/Senior Care (PA & NJ Residents Only)
St. Luke's University Health Network —Allentown, PA
- Full-time
- Nursing
- RN License
- Primary Care
- Work from home
Clinical Triage Specialist (RN)- Gastroenterology & Colon and Rectal Surgery (PA & NJ Residents Only)
St. Luke's University Health Network —Allentown, PA
- Full-time
- Nursing
- Surgery
- RN License
- Work from home
Clinical Triage Specialist (LPN/RN) - Cardiology (PA & NJ Residents Only)
St. Luke's University Health Network —Allentown, PA
- Full-time
- Nursing
- RN License
- Mid-level
- Work from home
Clinical Triage Specialist RN or LPN, Eves, Nights, Weekends - PA/NJ residents only
St. Luke's University Health Network —Allentown, PA
- Part-time
- Nursing
- RN License
- Mid-level
- Work from home
Clinical Triage Specialist (RN) - Oncology/Palliative Care (PA & NJ Residents Only)
St. Luke's University Health Network —Allentown, PA
- Full-time
- Nursing
- RN License
- Mid-level
- Work from home
7d
Clinical Education Specialist
Moravian University —Bethlehem, PA
- Weekends as needed
- Google Workspace
- Nursing
- Management
3d
Co-Occurring Specialist (CADC/LCADC)
BRIDGEWAY BEHAVIORAL HEALTH SERVICES —Washington, NJ
- $60,000 - $65,000 a year
- Full-time
- Addiction Medicine
- Mid-level
- Driver's License
- AD&D insurance
- Paid holidays
Quick Apply
EHS Sr Specialist
Piramal Pharma Solutions —Sellersville, PA
- Overtime
- Continuous improvement
- Organizational skills
- In-person
Quick Apply
Licensed Professional Counselor
SENIOR CARE THERAPY —Phillipsburg, NJ
- $56,000 - $83,000 a year
- Full-time
- LMFT
- Skilled nursing facility
- Licensed Clinical Social Worker
- Continuing education credits
- Disability insurance
Quick Apply
12d
Cardiac Device Specialist
Lehigh Valley Health Network —Bethlehem, PA
- Full-time
- Nursing
- RN License
- Hospital
Mental Health Professional | Bright Path Center
LENAPE VALLEY FOUNDATION —Doylestown, PA
- $22.50 an hour
- Full-time
- Background check
- Psychiatry
- Adults
- Paid training
- Paid holidays
Quick Apply
Lactation Specialist
Lehigh Valley Health Network —Bethlehem, PA
- Part-time
- Vital signs
- BLS Certification
- Mid-level
Certified Peer Specialist- Part-Time
Comhar Inc. —Walnutport, PA
- $17.36 an hour
- Full-time
- High school diploma or GED
- Entry level
Quick Apply
3d
Clinical Specialist - General Diagnostic/X-Ray Part-Time
St. Luke's University Health Network —Allentown, PA
- Part-time
- Hospital
- Research
- Mid-level
Provider Scheduling Specialist
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
Professional Development Specialist
Lehigh Valley Health Network —Center Valley, PA
- Full-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
6d
Clinical Skills & Simulation Operations Specialist, JCN Lehigh Valley
Thomas Jefferson University and Hospitals —Center Valley, PA
- Weekends as needed
- Laboratory
- Microsoft Excel
- Customer service
- AD&D insurance
- Disability insurance

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Clinical Triage Specialist (RN/LPN)

St. Luke's University Health Network -
Allentown, PA

Apply Now

Job Details

Full-time
4 days ago

Benefits

Work from home

Qualifications

Nursing
Patient question and concern management
Electronic health records (EHR) management
RN License
Phone communication
Emergency call-taking protocols
Patient demographics
Critical & intensive care
Patient complaint handling
Mid-level
Incident Escalation
Phone call screening
Initial patient assessment
Clinical assessment documentation
Clinical interprofessional collaboration
Emergency medicine
Emergency room experience
LPN
Home health
Phone triage
Critical care experience
Managing patient records
Escalation handling
2 years
Communication skills
Patient scheduling via phone
Nurse Licensure Compact (NLC)
Time management

Full Job Description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Clinical Triage Specialist (CTS) - Access Center will compassionately deliver an exceptional patient experience and provide clinical support to team members by serving as a clinical resource. The CTS is responsible for using nursing judgment in answering/returning patient calls related to direct care provided by the practices. When appropriate, the caller’s symptoms will be assessed and triaged using approved nursing protocols and guidelines to assist in obtaining the appropriate level of care and/or self-care advice.

JOB DUTIES AND RESPONSIBILITIES:

Answers telephones, prioritizes clinical triage calls, follows clinical protocols, and coordinates services, as needed.
Verifies patient demographic information and accurately enters the updated information into electronic health record.
Serves as an escalation point for clinical patient issues and other POD team members requiring clinical support, and provides clinical advice based on clinical protocols and procedures.
Manages and responds to escalated electronic patient messages whenever not answering inbound patient calls and uses clinical judgment to prioritize and accommodate patients.
Creates a positive patient experience at every encounter, attempting to independently resolve any issues or concerns of the patient at the time of the phone call, within the scope of the role.
Consistently meets productivity, schedule adherence, and quality standards as set by the Access Center.
Utilizes all resources and guidelines at his/her disposal to effectively assess, prioritize, advise, schedule appointments, or refer calls when necessary to the appropriate medical facility or personnel.
Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response.
Partners with other Access Center teams/PODs and respective practice clinical team on behalf of the patient to assist with clinical concerns, medication refills, or scheduling appointments.
Other duties as assigned.

EDUCATION:

CTS RN - Graduate of an accredited nursing program. Active Registered Nurse licensure in the state of Pennsylvania and New Jersey or other nursing compact state and other states as deemed necessary by state law.

CTS LPN - Graduate of an accredited nursing program. Active LPN licensure in the state of Pennsylvania and New Jersey or other nursing compact state and other states as deemed necessary by state law.

TRAINING AND EXPERIENCE:

Minimum 2 years recent clinical experience in a physician office, home health, critical care and/or emergency room is required.
Strong communication skills
Focused on compliance
Demonstrates continuous growth
Quality-driven
Service-oriented
Excels at time management
Strong problem-solving skills

Ability to work from home in accordance with the Network Work from Home Policy if needed.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

Apply Now

Refine Your Search

clinical support specialist jobs in bethlehem, pa

Clinical Triage Specialist (RN/LPN)

Clinical Triage Specialist (LPN/RN) - Primary Care; Part-Time, 16 hours/week (PA & NJ Residents Only)

Clinical Support Specialist

Clinical Triage Specialist (LPN/RN) - Primary Care/Senior Care (PA & NJ Residents Only)

Clinical Triage Specialist (RN)- Gastroenterology & Colon and Rectal Surgery (PA & NJ Residents Only)

Clinical Triage Specialist (LPN/RN) - Cardiology (PA & NJ Residents Only)

Clinical Triage Specialist RN or LPN, Eves, Nights, Weekends - PA/NJ residents only

Clinical Triage Specialist (RN) - Oncology/Palliative Care (PA & NJ Residents Only)

Clinical Education Specialist

Co-Occurring Specialist (CADC/LCADC)

EHS Sr Specialist

Licensed Professional Counselor

Cardiac Device Specialist

Mental Health Professional | Bright Path Center

Lactation Specialist

Certified Peer Specialist- Part-Time

Clinical Specialist - General Diagnostic/X-Ray Part-Time

Provider Scheduling Specialist

Professional Development Specialist

Clinical Skills & Simulation Operations Specialist, JCN Lehigh Valley

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St. Luke's University Health Network is an Equal Opportunity Employer.

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