Top 22 Patient access specialist Jobs in Bethlehem, Pa

Patient Access Representative
Planned Parenthood Keystone —Allentown, PA
- $22 an hour
- Full-time
- Hybrid work
- Computer literacy
- Adults
- Computer skills
- AD&D insurance
- Disability insurance
Quick Apply
Clinical Support Specialist
Vital HealthCare Solutions —Allentown, PA
- Full-time
- Writing skills
- HIPAA
- Office
- Dental insurance
- 401(k)
Quick Apply
Star Access Specialist - Full Time - Star Community Health Bethlehem
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Patient Concierge, Allentown Allergy
St. Luke's University Health Network —Allentown, PA
- Full-time
- Customer service
- High school diploma or GED
- Computer skills
Practice Prior Authorization Specialist, ENT and Allergy
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- Medical office experience
- Mid-level
- High school diploma or GED
7d
Practice Prior Auth and Referral Specialist - Sleep Medicine
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- Mid-level
- High school diploma or GED
- Typing
Accounts Receivable Specialist- Variance
St. Luke's University Health Network —Allentown, PA
- Full-time
- Hybrid work
- English
- Mid-level
- High school diploma or GED
Revenue Cycle Operational Improvement Specialist
St. Luke's University Health Network —Allentown, PA
- Full-time
- Hybrid work
- Medical office experience
- Public speaking
- Mid-level
Provider Enrollment Specialist
St. Luke's University Health Network —Allentown, PA
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
Inpatient Coding Specialist (Remote – Full Time | PA & NJ Candidates)
St. Luke's University Health Network —Allentown, PA
- Weekends as needed
- Remote
- Anatomy knowledge
- Customer service
- Mid-level
Accounts Receivable Specialist- Hospital Billing
St. Luke's University Health Network —Allentown, PA
- Full-time
- Medical office experience
- English
- Mid-level
Customer Support Specialist
Unity Bank —Clinton, NJ
- $22.84 - $32.69 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
Quick Apply
4d
Accounts Receivable Specialist- Physician Billing
St. Luke's University Health Network —Allentown, PA
- Full-time
- English
- Mid-level
- High school diploma or GED
Patient Concierge, OBGYN
St. Luke's University Health Network —Pennsburg, PA
- Full-time
- Customer service
- High school diploma or GED
- Ob/Gyn
11d
Medical Billing Coordinator/Receptionist
Bucks Vein & Body, LLC —Quakertown, PA
- $20 - $25 an hour
- Full-time
- Background check
- Private practice
- Spanish
- Health insurance
- Dental insurance
Quick Apply
12d
Accounts Receivable Coordinator
St. Luke's University Health Network —Allentown, PA
- Full-time
- Management
- Medical office experience
- Mid-level
3d
Accounts Receivable Specialist (On Site)
St. Luke's University Health Network —Sellersville, PA
- Full-time
- Hybrid work
- English
- Mid-level
- Office
Coding Appeals Specialist
St. Luke's University Health Network —Allentown, PA
- Part-time
- Anatomy knowledge
- 5 years
- Mid-level
ROI Medical Records Specialist
MRO Corporation —Doylestown, PA
- $16 - $22 an hour
- Full-time
- Computer literacy
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Network Coordinator, Coding Audit & Education
St. Luke's University Health Network —Allentown, PA
- Full-time
- 5 years
- Mid-level
- Analysis skills

I want to receive the latest job alert for patient access specialist in bethlehem, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient access specialist jobs near bethlehem, pa

Accounts Receivable Clerk jobs in Allentown, PA

Care Concierge jobs in Pennsburg, PA

Coding Specialist jobs in Allentown, PA

Records Specialist jobs in Doylestown, PA

Care Concierge jobs in Allentown, PA

Referral Specialist jobs in Bethlehem, PA

Prior Authorization Specialist jobs in Bethlehem, PA

Patient Access Representative jobs in Allentown, PA

Accounts Receivable Clerk jobs in Mantua, OH

Accounts Receivable Clerk jobs in Wichita, KS

Accounts Receivable Analyst jobs in New York, NY

Office Clerk jobs in San Antonio, TX

Accounts Receivable jobs in Indianapolis, IN

Accounts Receivable Clerk jobs in Concord, NH

Accounts Receivable Clerk jobs in Jeffersonville, IN

Entry Level Accounts Payable jobs in Chicago, IL

Clinic Manager jobs in Minneapolis, MN

Medical Coding jobs in Georgia

Coding Manager jobs in Colorado

School Operations Manager jobs in New York, NY

Patient Access Representative

Planned Parenthood Keystone -
Allentown, PA

Quick Apply

Job Details

Full-time
$22 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Vision insurance

Qualifications

Patient scheduling systems
Electronic health records (EHR) management
Phone communication
Clinical data entry
Data verification
Computer skills
Telephone systems
Medical terminology
Customer data entry

Full Job Description

Planned Parenthood Keystone (PPKey) serves 37 counties in Pennsylvania, home to over half of Pennsylvania residents. We have offices in York, Allentown, Bensalem, Reading, Wilkes Barre, Harrisburg, and Lancaster. We operate 7 medical centers that serve over 30,000 patients annually and offer comprehensive sexuality education that reaches thousands of young adults.

Planned Parenthood Keystone is committed to being an organization that includes people from various backgrounds, skills, perspectives and experiences, and fully uses their talents to serve our communities. Planned Parenthood Keystone believes that drawing on the talents of all personnel helps to create an optimum, creative and inclusive workplace.

Planned Parenthood Keystone is looking for a Full-time (35 hours/week), non-exempt, Patient Access Representative.

The Patient Access Representative will be responsible for answering incoming calls from patients, addressing their inquiries about healthcare services, scheduling appointments, verifying insurance details, providing information on medical conditions, informed consent audio visits for abortion services, and routing calls to appropriate healthcare professionals, all while maintaining a high level of customer service and confidentiality.

Key responsibilities include:

Handling inbound calls: Answering calls from patients regarding appointment scheduling, billing questions, prescription refills, general healthcare information, and concerns.

Patient registration: Collecting patient demographics and insurance information accurately.

Appointment scheduling: Coordinating appointment times with patients based on availability and medical needs.

Insurance verification: Checking patient insurance eligibility and benefits for covered services.

Medical information provision: Answering basic questions about medical conditions, treatments, and medications within the scope of their knowledge.

Call routing: Transferring calls to appropriate healthcare providers, specialists, or departments as needed.

Patient record updates: Maintaining patient records by updating relevant information based on calls.

Complaint resolution: Addressing patient concerns and complaints in a professional and timely manner.

Patient education: Providing basic health information and appointment expectations.

Prior Authorizations: completing prior authorizations for ordered medications and equipment

Record requests: Fulfilling outside provider requests for records of affiliate patients

ESSENTIAL FUNCTIONS:

Answer a high volume of calls and schedule appointments for clients using telephone and electronic health record systems.
Triage calls to the Center Staff and Clinicians as needed and appropriate.
Triage calls to appropriate department according to needs of caller, e.g., Development Dept.
Refer callers to outside providers for services PPkeystone does not offer.
Maintain a sensitive and warm demeanor with callers.
Maintain client confidentiality.
Screen patients’ financial status and confirm fee information.
Provide proactive, timely, direct communication in all areas of health center operations to Patient Services Director(s) and/or Center Manager(s).
Provide information about all services offered by PPKeystone, including pre-appointment information, as appropriate.
Understand funding sources and discuss with clients as appropriate.
Help to maintain patient records, filing systems, data systems, patient logs and records transfers.
Respond to incoming calls that require following established emergency procedures.
Participate and contribute to training, committees, and meetings as needed.
Read and sign off on appropriate health center information in a timely manner.
Stay up to date on scheduling protocols and procedures.
Supports patients in understanding and choosing from available options.
Works with the team to assure productivity and quality goals are met on a daily basis.
Solves basic customer complaints.
Supports call center operations through assuring utilizing indirect service time and assuring own tasks and jointly shared tasks are done in a timely and accurate fashion.
Supervision responsibilities may include training other staff on Call Center tasks

VALUES AND COMMITMENTS:

Commitment to Planned Parenthood’s mission and conviction to health equity and access to sexual and reproductive healthcare
Understanding of racism and commitment to racial & social justice
Awareness of multiple group identities and their dynamics, bringing a high level of self-awareness, empathy, and humility to interpersonal interactions; building of trust across diverse groups of people
Demonstrated ability to communicate and hear effectively across differences and reflect and act on feedback related to identity and equity with the aim to learn
Commitment to Planned Parenthood’s In This Together service ethos, workplace values, and service standards

QUALIFICATIONS AND EXPERIENCE:

Required:

Excellent communication skills: Clear and concise verbal communication to effectively interact with patients over the phone.
Medical knowledge: Basic understanding of medical terminology, health conditions, and healthcare procedures.
Customer service skills: Ability to provide friendly, empathetic, and patient support to callers.
Attention to detail: Ensuring accuracy when collecting patient information and updating records.
Problem-solving skills: Identifying issues and finding solutions to address patient concerns.
Computer proficiency: Navigating healthcare software systems and phone system to access patient information and schedule appointments.
Ability to multitask: Managing multiple calls and tasks simultaneously in a fast-paced environment.

SALARY AND BENEFITS:

Compensation for this position is $22 per hour
Medical, Dental, and Vision coverage options for you and eligible dependents
Life/AD&D, Short and Long Term Disability policy voluntary coverage options
Generous vacation, leave, and holiday benefits

Due to our commitment to pay equity, PPKey does not negotiate salaries.

PP Keystone values the recruitment of staff with diverse experiences, backgrounds and perspectives. PP Keystone considers all applicants for employment irrespective of their membership in any particular EEO category and strongly encourages all persons to apply.

Quick Apply

Refine Your Search

patient access specialist jobs in bethlehem, pa

Patient Access Representative

Clinical Support Specialist

Star Access Specialist - Full Time - Star Community Health Bethlehem

Patient Concierge, Allentown Allergy

Practice Prior Authorization Specialist, ENT and Allergy

Practice Prior Auth and Referral Specialist - Sleep Medicine

Accounts Receivable Specialist- Variance

Revenue Cycle Operational Improvement Specialist

Provider Enrollment Specialist

Inpatient Coding Specialist (Remote – Full Time | PA & NJ Candidates)

Accounts Receivable Specialist- Hospital Billing

Customer Support Specialist

Accounts Receivable Specialist- Physician Billing

Patient Concierge, OBGYN

Medical Billing Coordinator/Receptionist

Accounts Receivable Coordinator

Accounts Receivable Specialist (On Site)

Coding Appeals Specialist

ROI Medical Records Specialist

Network Coordinator, Coding Audit & Education

I want to receive the latest job alert for patient access specialist in bethlehem, pa

Explore jobs in more locations

ESSENTIAL FUNCTIONS:

VALUES AND COMMITMENTS:

QUALIFICATIONS AND EXPERIENCE:

SALARY AND BENEFITS:

Job Seeker Tools

Employer Tools

Browse

Stay Connected