Top 562 St lukes Jobs in Bethlehem, Pa

Customer Service Advocate- Billing
St. Luke's University Health Network —Allentown, PA
- Full-time
- Hybrid work
- Computer literacy
- Medical office experience
- English
Registered Nurse, Anderson Campus Expansion, Operating Room - Cardiac Surgery
St. Luke's University Health Network —Easton, PA
- Full-time
- Nursing
- Surgery
- RN License
Dental Hygienist - Full Time - Star Community Health Allentown
St. Luke's University Health Network —Allentown, PA
- Full-time
- Dental office
- Mid-level
- Front desk
Weekend Nights Visit Registered Nurse
St. Luke's University Health Network —Sellersville, PA
- Part-time
- Nursing
- Clean driving record
- RN License
Physical Therapist - Home Health
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- CPR Certification
- Clean driving record
- Management
Oncology - Thoracic Surgery Registered Nurse
St. Luke's University Health Network —Bethlehem, PA
- 8 hour shift
- Nursing
- Surgery
- RN License
Registered Radiation Therapist (FT)
St. Luke's University Health Network —Easton, PA
- Weekends as needed
- Hospital
- Mid-level
- Data entry
Respiratory Therapist (Full Time, Part Time, Per Diem) -Opportunities at Multiple Campuses
St. Luke's University Health Network —Allentown, PA
- Full-time
- PALS Certification
- BLS Certification
- Mid-level
Experienced Registered Nurse, Interventional Radiology (IR), Opportunities at Select Campuses
St. Luke's University Health Network —Easton, PA
- Weekends as needed
- CPR Certification
- Nursing
- Patient monitoring
Experienced Registered Nurse, Operating Room (OR)
St. Luke's University Health Network —Easton, PA
- 8 hour shift
- Surgery
- RN License
- BLS Certification
Experienced Registered Nurse, Pediatric Acute Care (Peds RN), Part Time Nights/ Per Diem
St. Luke's University Health Network —Bethlehem, PA
- 8 hour shift
- Float pool
- RN License
- BLS Certification
Experienced Registered Nurse, Catheterization Laboratory (Cath Lab), Opportunities at Select Campuses
St. Luke's University Health Network —Sellersville, PA
- Weekends as needed
- Nursing
- RN License
- Hospital
Experienced Registered Nurse, Neonatal ICU (NICU), Opportunities at Select Campuses
St. Luke's University Health Network —Allentown, PA
- Weekends as needed
- Nursing
- Float pool
- RN License
- Travel reimbursement
Home Health Weekend RN-Grandview/Sellersville
St. Luke's University Health Network —Sellersville, PA
- 12 hour shift
- Nursing
- RN License
- Writing skills
Occupational Therapist - Home Health
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- CPR Certification
- Clean driving record
- BLS Certification
Experienced Registered Nurse, Labor and Delivery, Opportunities at Select Campuses
St. Luke's University Health Network —Allentown, PA
- Weekends as needed
- Nursing
- RN License
- Hospital
Experienced Registered Nurse, Infusion, Opportunities at Select Campuses
St. Luke's University Health Network —Easton, PA
- Full-time
- Nursing
- RN License
- Hospital
Clinical Coordinator, Emergency Department - Warren and Easton Campuses (Full-time, Evenings)
St. Luke's University Health Network —Phillipsburg, NJ
- $76,300 - $122,080 a year
- Full-time
- Nursing
- RN License
- BLS Certification
- Disability insurance
- Dental insurance
Registered Nurse, Central Staffing Network Float Pool, Acute Care/ Critical Care/ Emergency Department/ NICU/ Operating Room Opportunities
St. Luke's University Health Network —Easton, PA
- 8 hour shift
- Surgery
- Float pool
- RN License
- Travel reimbursement
- Health insurance
Registered Cat Scan Technologist (CT), Opportunities at All Campuses (Full Time, Part Time, Weekend, Per Diem)
St. Luke's University Health Network —Easton, PA
- Weekends as needed
- CPR Certification
- Hospital
- BLS Certification

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Customer Service Advocate- Billing

St. Luke's University Health Network -
Allentown, PA

Apply Now

Job Details

Full-time

Qualifications

English
High school diploma or GED

Full Job Description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

HOURS:

Full Time, 40 hours/week, Mon-Friday

8:00 AM - 4:30 PM

No nights, holidays, or weekends

Home location of St. Luke's Center, Allentown, PA with opportunity for local (NJ, PA) candidate to request remote or hybrid remote work after 6 months training

The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.

JOB DUTIES AND RESPONSIBILITIES:

Answers SBO telephone lines in a timely fashion, and provides callers with a pleasant, courteous and professional reception.
Informs and educates patients regarding issues identified at the time of reimbursement assessment.
Performs research or follow-up to address issues, and if necessary, responds back to the caller at a later time. Research may typically require obtaining information from multiple departments.
Leverages knowledge of vendor and technology systems that promote the patient experience to resolve customer concerns more efficiently.
Updates and/or corrects patient information in the SBO system and/or communicates to appropriate staff members and departments.
Gives extended customer service by coordinating with other departments to resolve issues beyond the scope of the routine questions and/or issues.
Maintains excellent understanding of patient accounting billing for hospital and physician services, third party payment methodologies and resulting of out-of-pocket balances to ensure patient concerns or questions are fully answered.
Maintains thorough understanding of hospital and physician discount and financial assistance policies (both internal and external) to address patient’s inability to pay outstanding balances.
Follows through on commitments and achieves desired results.
Exhibits sound judgment, obtains the facts, examines options, gains support, and achieves positive outcomes.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 8 hours per day, 3 hours at a time. Continuously fingering and handling for data entry, typing, etc., and occasional twisting and turning. Uses upper extremities for occasional lifting and carrying of up to 15 lbs of files. Frequently stoops, bends, or reaches above shoulder level to retrieve files. Hearing as it relates to normal conversation and telephones. Seeing as it relates to general vision. Visual monotony when reading reports and reviewing computer screens.

EDUCATION:

High School diploma or equivalent. Must be able to speak, read and write English.

TRAINING AND EXPERIENCE:

A minimum of one year experience with third party billing in a physician's office/hospital is preferred. Prio clerical and PC, other office equipment and typing experience.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

Apply Now

Refine Your Search

st lukes jobs in bethlehem, pa

Customer Service Advocate- Billing

Registered Nurse, Anderson Campus Expansion, Operating Room - Cardiac Surgery

Dental Hygienist - Full Time - Star Community Health Allentown

Weekend Nights Visit Registered Nurse

Physical Therapist - Home Health

Oncology - Thoracic Surgery Registered Nurse

Registered Radiation Therapist (FT)

Respiratory Therapist (Full Time, Part Time, Per Diem) -Opportunities at Multiple Campuses

Experienced Registered Nurse, Interventional Radiology (IR), Opportunities at Select Campuses

Experienced Registered Nurse, Operating Room (OR)

Experienced Registered Nurse, Pediatric Acute Care (Peds RN), Part Time Nights/ Per Diem

Experienced Registered Nurse, Catheterization Laboratory (Cath Lab), Opportunities at Select Campuses

Experienced Registered Nurse, Neonatal ICU (NICU), Opportunities at Select Campuses

Home Health Weekend RN-Grandview/Sellersville

Occupational Therapist - Home Health

Experienced Registered Nurse, Labor and Delivery, Opportunities at Select Campuses

Experienced Registered Nurse, Infusion, Opportunities at Select Campuses

Clinical Coordinator, Emergency Department - Warren and Easton Campuses (Full-time, Evenings)

Registered Nurse, Central Staffing Network Float Pool, Acute Care/ Critical Care/ Emergency Department/ NICU/ Operating Room Opportunities

Registered Cat Scan Technologist (CT), Opportunities at All Campuses (Full Time, Part Time, Weekend, Per Diem)

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St. Luke's University Health Network is an Equal Opportunity Employer.

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