Top 55 Customer support coordinator Jobs in Beverly Hills, Ca

Coordinator - Client Relations Center
Hermès Paris —Beverly Hills, CA
- $23.43 - $28.64 an hour
- Full-time
- Microsoft Word
- Continuous improvement
- Mentoring
- Profit sharing
- Paid parental leave
Insurance Account Coordinator / Representative (Full-Time); Bilingual Korean/English
CAL-KOR Insurance Services —Los Angeles, CA
- $45,000 - $100,000 a year
- Email
- English
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Coordinator (Quotes and Scheduling)
Electrolizing Inc. —Los Angeles, CA
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
11d
Seasonal Customer Support Operations Coordinator
National Football League —Inglewood, CA
- $20 - $25 an hour
- Weekends as needed
- Computer science
- Computer Science
- Marketing
Order Management Coordinator
Liquid I.V. —El Segundo, CA
- $75,000 - $85,000 a year
- Microsoft Excel
- Sales
- Mid-level
- Paid holidays
- Disability insurance
7d
Seasonal Coordinator - Client Relations Center
Hermès Paris —Beverly Hills, CA
- $21 an hour
- Full-time
- Microsoft Word
- Spanish
- English
Customer Support Coordinator
Trelleborg Sealing Solutions US Inc —El Segundo, CA
- $26 - $30 an hour
- Sales
- High school diploma or GED
- Travel
- Health savings account
- Disability insurance
Quick Apply
Customer Service/School Outreach Center Coordinator - Burbank Office
PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC —Burbank, CA
- $19 - $22 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
- 401(k)
- Opportunities for advancement
Quick Apply
Customer Service/School Outreach Center Coordinator Lead
PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC —Burbank, CA
- $19 - $22 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
- 401(k)
- Opportunities for advancement
Quick Apply
Branch Coordinator - Remote
Apria Healthcare LLC —Los Angeles, CA
- $20 - $25 an hour
- Full-time
- Remote
- Computer literacy
- Writing skills
- English
- Paid parental leave
- Disability insurance
Quick Apply
Insomniac - Community Engagement Coordinator
Live Nation —Calabasas, CA
- $22 - $26 an hour
- Weekends as needed
- Mid-level
- Office
- Travel
Customer Experience Coordinator
Suitsupply —Los Angeles, CA
- $24 - $28 an hour
- Weekends as needed
- Sales
- Leadership
- Communication skills
- Employee discount
Quick Apply
Web Inquiry Support Coordinator
MedPOINT Management —Sherman Oaks, CA
- $20 - $21 an hour
- Full-time
- Hybrid work
- Organizational skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Account Coordinator
Deluxe Media —Burbank, CA
- $24.04 - $27.88 an hour
- Extended hours
- Word processing
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
First Legal Coordinator
First Legal Network LLC —Los Angeles, CA
- $40,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Service Appointment Coordinator BDC
Standard Motor LLC —Culver City, CA
- Full-time
- 18 years or older
- Spanish
- Dealership
- Paid training
- Paid holidays
Quick Apply
Multi Site Customer Service Coordinator
Ricoh —Los Angeles, CA
- Overtime
- Hospitality
- High school
- Office
2d
Client Support Coordinator
U.S. Legal Support —Woodland Hills, CA
- $19 - $21 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
7d
Service Coordinator
Bear Plumbing & Rooter Inc —North Hollywood, CA
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Sales
- Computer literacy
Quick Apply
Coordinator, Writer & Publisher Relations
Kobalt Music —Los Angeles, CA
- $21 - $24 an hour
- Hybrid work
- Mid-level
- Administrative experience
- Team management
Quick Apply
8d

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Coordinator - Client Relations Center

Hermès Paris -
Beverly Hills, CA

Apply Now

Job Details

Full-time
$23.43 - $28.64 an hour

Benefits

Profit sharing
Paid parental leave
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Live chat
Microsoft Word
Foreign language proficiency
Confidential information handling
Email customer support
Texting/chatbox tools
Multilingual
Phone communication
Spreadsheets
Customer order taking
Word embeddings
Post-sales issue resolution
E-commerce
Managing clients in a customer support role
Continuous improvement
Client retention
Hospitality industry experience
Decision making
Retail store experience
Mentoring
Client services experience within retail industry
High-end sales
Retail store product knowledge
CRM system proficiency
Order issue resolution
1 year
Communication skills
Entry level
Office phone management

Full Job Description

The Team:

The Client Relations Center team supports all aspects of the Hermes.com business, overseeing content and ensuring seamless omnichannel service. We provide expert support for client inquiries via phone, email and live chat working closely with US flagship boutiques to enhance the customer experience.

The Opportunity:

As the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department’s strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat. You will uphold exceptional customer service standards, ensuring an elevated client experience in every interaction.

This is an onsite position based at our Beverly Hills, CA Corporate Office.

About the Role:

Answer phone, email and live chat inquiries while demonstrating impeccable communication skills, both verbal and written
Display and implement product knowledge, while conveying the Hermès style, values, and vision
Follow-up and resolve all client issues and inquiries in a timely manner
Respond to client voicemails
Place online orders and follow-up on pending orders
Resolve delivery issues related to e-Commerce orders
Collaborate with internal partners to ensure resolution and exceed client expectations
Adapt well in a fast-paced environment, being flexible and resilient while handling all situations with graciousness
Maintain confidentiality and company policies for data protection and security
Adhere to all Hermès policy & procedures relative to role and responsibilities
Uphold high client expectations in every interaction
Offer tailored solutions and recommendations to customers
Maintain a sophisticated and professional tone in all interactions
Possess deep knowledge of luxury goods or services
Address concerns efficiently while maintaining brand integrity
Foster long-term customer loyalty through exceptional service
All other duties as assigned by supervisor

Supervisory Responsibility:

Budget Responsibility:

Decision Making Responsibility:

About You:

Open availability, Monday through Sunday, with flexibility to meet business needs
1-2 years’ experience in a call center or customer service role, including hands-on internships
Strong verbal and written communication skills
Experience in luxury retail, hospitality, or high-end customer service
Ability to manage complex requests with professionalism and discretion
Familiarity with CRM systems and call center software
Knowledge of Microsoft Excel and Word
Team-oriented, assisting peers, mentoring new members, and sharing knowledge
Proactive in identifying potential issues and implementing solutions
Actively seeks feedback for continuous improvement
Ability to exercise sound judgment
Strong multitasking and problem-solving capabilities
High level of attention to detail to ensure service excellence
Multilingual skills are a plus

The range for this position is $23.43 - $28.64 per hour. Actual rates are determined on the job, location, and individual experience.

Hermès Benefits Overview

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (15 vacation days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental Leave and Transition Time
401(k) and Roth Retirement Plan with company matching and profit sharing
Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support, and more!

We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

COMPANY OVERVIEW

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films “Footsteps Across the World” available on our website.

OUR COMMITMENT

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [email protected] . Please do not submit resumes or applications to this email address.

Apply Now

Refine Your Search

customer support coordinator jobs in beverly hills, ca

Coordinator - Client Relations Center

Insurance Account Coordinator / Representative (Full-Time); Bilingual Korean/English

Customer Service Coordinator (Quotes and Scheduling)

Seasonal Customer Support Operations Coordinator

Order Management Coordinator

Seasonal Coordinator - Client Relations Center

Customer Support Coordinator

Customer Service/School Outreach Center Coordinator - Burbank Office

Customer Service/School Outreach Center Coordinator Lead

Branch Coordinator - Remote

Insomniac - Community Engagement Coordinator

Customer Experience Coordinator

Web Inquiry Support Coordinator

Account Coordinator

First Legal Coordinator

Service Appointment Coordinator BDC

Multi Site Customer Service Coordinator

Client Support Coordinator

Service Coordinator

Coordinator, Writer & Publisher Relations

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