Top 63 Customer service representative Jobs in Big Rapids Mi

CSR/Teller - Big Rapids, MI - Part-Time
Fifth Third Bank —Big Rapids, MI
- Part-time
- Office
- High school diploma or GED
- Entry level
Customer Service Associate I
Dollar Tree —Big Rapids, MI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Big Rapids, MI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Scott Vanderploeg - State Farm Agent —Big Rapids, MI
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Food provided
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Rich Sheldon - State Farm Agent —Reed City, MI
- $40,000 - $48,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Customer Service Associate
Blarney Castle Oil Co —Stanwood, MI
- Part-time
- 18 years or older
- Merchandising
- Basic math
- Paid training
- Opportunities for advancement
Quick Apply
1d
Customer Service Associate w.Deli
Blarney Castle Oil Co —Big Rapids, MI
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Organizational skills
Quick Apply
Workforce Management Specialist
Revolution Technologies, LLC —United States
- $30 - $35 an hour
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
3d
Bilingual Healthcare CSR (Remote) | $15.50/hr | Starts 7/30/26
Carenet Health —United States
- $15.50 an hour
- Full-time
- Remote
- Microsoft Word
- Spanish
- Microsoft Outlook
- Paid holidays
- Health insurance
14d

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Advanced Radiology Services —Grand Rapids, MI
What we are looking for:* We are looking for an experienced Customer Service Representative to be responsible for answering incoming patient and insurance phone…
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CSR/Teller - Big Rapids, MI - Part-Time

Fifth Third Bank -
Big Rapids, MI

Apply Now

Job Details

Part-time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Experience:

Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met

Provide follow up to customer questions and find solutions to address issues

Be responsive and timely with correspondence to keep lines of communication open and clear

Maintain a position of trust and responsibility by keeping all customer business confidential

Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.

Operations:

Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office.

Maintain a balancing record that is in line with policy. Find and correct outages and enlist help as needed.

Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.

Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary.

Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.

Referrals:

During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation

Build and maintain a working knowledge of the Retail products and services offered

Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes

Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

High school diploma/GED.

Work involves extensive cash handling.
Work involves contact with the public, adhere to dress code guidelines.

Must have the ability to interact comfortably and confidently with the public.

Position requires knowledge of retail policies and procedures, to perform the essential duties.

Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.

Demonstrate the company’s core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.

Need to have flexibility in scheduling.

WORKING CONDITIONS:

Normal office environment.

Extensive viewing of computer screens.

CSR/Teller - Big Rapids, MI - Part-Time

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION - Big Rapids, Michigan 49307

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Apply Now

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customer service representative jobs in big rapids mi

CSR/Teller - Big Rapids, MI - Part-Time

Customer Service Associate I

Customer Service Associate I

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate

Customer Service Associate w.Deli

Workforce Management Specialist

Bilingual Healthcare CSR (Remote) | $15.50/hr | Starts 7/30/26

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