Top 15 Outreach coordinator Jobs in Billings Mt

Patient Outreach and Engagement Coordinator
RiverStone Health —Billings, MT
- $20.32 - $25.35 an hour
- Full-time
- Computer literacy
- HIPAA
- Mid-level
Project Communications Coordinator/Specialist
DOWL —Billings, MT
- Microsoft Excel
- Microsoft Outlook
- Basic math
Post Partum Support Specialist
RiverStone Health —Billings, MT
- $26.40 - $35.72 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Digital Communications and Marketing Coordinator
RiverStone Health —Billings, MT
- $54,913 - $74,294 a year
- Weekends as needed
- Marketing
- 5 years
- Computer literacy
- On-the-job training
SSVF INTAKE COORDINATOR - BILLINGS
Volunteers of America Northern Rockies —Billings, MT
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- On-the-job training
Chest Pain Center Coordinator
Billings Clinic —Billings, MT
- $37.11 - $46.39 an hour
- Full-time
- Nursing
- Management
- RN License
- Wellness program
- 403(b) matching
12d
HEALTHCARE NAVIGATOR - BILLINGS
Volunteers of America Northern Rockies —Billings, MT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- On-the-job training
Stroke Program Coordinator
Billings Clinic —Billings, MT
- $38.96 - $48.71 an hour
- Full-time
- Nursing
- RN License
- 5 years
- Wellness program
- 403(b) matching
Physician (Primary Care)
US Veterans Health Administration —Billings, MT
- $124,308 - $315,000 a year
- Online Application
- Background check
- Medicine
- Surgery
- Paid holidays
- Loan repayment program
Pediatric Gastroenterologist / Rank Dependent on Qualifications
University of Utah —Billings, MT
- Urgently hiring
- Surgery
- Pass drug screening
- Inpatient
- Retirement plan
Nurse Practitioner (MT License required)
Greater Good Health —Billings, MT
- $128,000 - $142,000 a year
- CPR Certification
- Microsoft Excel
- BLS Certification
- Continuing education credits
- Paid parental leave
Quick Apply
Outreach Coordinator
St. John's Lutheran Ministries, Inc. DBA St. John's United —Billings, MT
- Full-time
- Current TB test
- Mid-level
- Office
Quick Apply

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Project Communications Coordinator/Specialist
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Valid Montana driver's license. Uses independent judgment when determining best social media content. Bachelor’s degree in communications, marketing, journalism…
$54,913 - $74,294 a year

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Patient Outreach and Engagement Coordinator

RiverStone Health -
Billings, MT

Apply Now

Job Details

Full-time
$20.32 - $25.35 an hour

Qualifications

Computer operation
Customer communication
Serving clients
High school diploma or GED
Driver's License
Clinical data entry
Productivity software
Quality data entry
Customer data entry

Full Job Description

Working title: Patient Outreach and Engagement Coordinator

Classification title: Administrative Assistant II

Division: Community Health Center

Program: Various

Reports to: Health Information Services Coordinator

FLSA status: Non-Exempt: Full Time

Schedule: Monday-Friday; 8am to 5pm

Wage Range: $20.32 to $25.35 hourly; depending on number of years of transferrable experience and internal equity

Organizational Overview

Serving the Yellowstone County community and south-central Montana for nearly 50 years, RiverStone Health is an essential provider of personal and public health services. Health, Education, Leadership and Protection – HELP is what we do. From medical, dental, and behavioral healthcare; home care and hospice; public health services like immunizations, WIC, health promotion, and restaurant inspections; and educating the next generation of health professionals, our expertise spans all ages and stages of life. Underlying principles of access, affordability, compassion, and quality in all interactions, RiverStone Health improves life, health, and safety for all of the communities we serve.

Job Summary:

The Patient Outreach and Engagement Coordinator supports patient outreach, communication, and administrative workflows that promote access and continuity of care. This position conducts appointment reminders, missed appointment follow-up, patient engagement and attribution outreach, and assists with document and communication management within the electronic health record. The coordinator serves as a connection point for patients by providing basic information, scheduling support, and routing patients to appropriate clinical or support services when additional assistance is needed.

Essential Functions/Major Duties and Responsibilities:

A. Patient outreach and Engagement 50%

Conduct outbound calls for appointment reminders, missed appointment follow-up, and patient engagement activities.
Utilizing the tenants of a Patient-Centered Medical home, conduct outbound calls to patients to engage in care with their primary or care team provider.
Conduct approved patient outreach activities in support of clinic engagement, appointment adherence, and access initiatives.
Document all outreach attempts, patient interactions, and scheduling outcomes in the electronic health record (EHR) system.
Assist care teams with special population health initiatives.
Identify barriers to care (e.g., transportation, scheduling conflicts) and escalate to appropriate team members when needed.
Ensure compliance with HIPAA and patient confidentiality standards during all communications.

B. Electronic Health Record Duties 30%

Maintain accurate, up‑to‑date documentation in the electronic health record (EHR)
Receive, review, and process incoming medical records from outside providers, hospitals, specialists, labs, etc.
Perform document storage, assignments, scanning, and upload into the EHR
Route records to appropriate clinical and administrative staff for review and action
Route requests for records from outside providers.
Request missing or incomplete documentation as needed.

C. Administrative Services 15%

Answer incoming calls, provide accurate information to callers, take messages, and direct calls to the appropriate staff members.
Actively participate in team meetings and contribute to workflow improvement initiatives.
Provide cross-coverage for administrative duties as needed to support team operations.
Follow up with internal staff and external partners to ensure client needs and services are effectively addressed.
Maintain up-to-date knowledge of program changes, including applicable state and federal regulations.
Contribute ideas and participate in quality improvement and quality assurance efforts.
Attend and engage in regularly scheduled staff meetings.

Non-Essential Functions/Other duties as assigned 5%

Keep immediate supervisor and designated others accurately informed concerning work progress.
Perform other duties as assigned in support of RiverStone’s mission and goals.

Education and Experience:

Minimum Qualifications

High school diploma or equivalent
Customer service experience
Experience working in a medical setting
Data entry and Microsoft Office Suite experience
Any combination of experience and training which provide the equivalent scope of knowledge, skills, and abilities necessary to perform the work.

Preferred Qualifications:

Strong communication and customer service skills
Attention to detail and data accuracy.
Ability to handle sensitive patient information with confidentiality.
Experience with healthcare systems, EHRs, or care coordination processes
Time management and ability to manage high-volume outreach.

Required Certificates, Licenses, Registrations:

Valid Montana Driver’s License

Knowledge, Skills, and Abilities:

Computer literacy, in Microsoft Office Suite.
Knowledge of modern office procedures, practices and equipment.
Ability to maintain a calm and positive demeanor during difficult client interactions.
Ability to display non-judgmental and empathetic listening skills.
High degree of detail-oriented skill level.
Ability to work collaboratively and maintain a positive work environment.
Ability to communicate clearly and effectively with supervisors, co-workers and customers.
Ability to prioritize and perform a wide range of tasks under pressure of continuous interruptions.
Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
Ability to understand and adhere to required administrative policies and procedures.

Customer Service Excellence:

Doing things right the first time
Making people feel welcome
Showing respect for each customer
Anticipating customer needs and concerns
Keeping customers informed
Helping and going the extra mile
Responding quickly
Protecting privacy and confidentiality
Demonstrating proper telephone etiquette
Taking responsibility for handling complaints
Being professional
Taking ownership of your attitude toward Service Excellence.

Supervision:

None

Physical Demands and Working Conditions:

Work is mainly performed in a clinic setting on a computer up to 8 hours per day.
Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements. Integrates injury, illness, and loss prevention into job activities by attending any necessary training and implementing best practices.

Freedom to Act & Decision Making:

Work is structured by regulations and established medical practices.
Decisions directly affect the quality of services provided to the public.

Communications & Networking:

Daily written and verbal communication with clients, co-workers and management staff.
Work directly with other team members to provide quality customer service for patients and clients.
Responsible for public medical and non-medical confidential information.

Budget & Resource Management:

None

Education

Required

High School or better

Behaviors

Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

outreach coordinator jobs in billings mt

Patient Outreach and Engagement Coordinator

Project Communications Coordinator/Specialist

Post Partum Support Specialist

Digital Communications and Marketing Coordinator

SSVF INTAKE COORDINATOR - BILLINGS

Chest Pain Center Coordinator

HEALTHCARE NAVIGATOR - BILLINGS

Stroke Program Coordinator

Physician (Primary Care)

Pediatric Gastroenterologist / Rank Dependent on Qualifications

Nurse Practitioner (MT License required)

Outreach Coordinator