Top 39 Customer support representative Jobs in Biloxi, Ms

Customer Service Representative - October 2026 Start - Inbound Only
Principle Choice Solutions LLC —Biloxi, MS
- $16.72 - $21.65 an hour
- Overtime
- Remote
- Research
- Computer skills
- 1 year
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Cathy Mason - State Farm Agent —Gulfport, MS
- $15 - $19 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Representative, Customer Service
LCI —Keesler AFB, MS
- Part-time
- High school diploma or GED
- Warehouse
- In-person
- Wellness program
- Paid holidays
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Brandon Jacobs - State Farm Agent —Biloxi, MS
- $35,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Front Desk / Guest Services Representative
Hampton Inn Gulfport —Gulfport, MS
- Overtime
- Ability to walk for extended periods
- Basic math
- Hotel
- Opportunities for advancement
Quick Apply
UNIVERSAL SERVICES REPRESENTATIVE
SUNBELT FEDERAL CREDIT UNION —Biloxi, MS
- Full-time
- Computer literacy
- Basic math
- English
- Paid holidays
- Disability insurance
Quick Apply
Night Auditor / Guest Service Representative
Hampton Inn Gulfport —Gulfport, MS
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Hotel
Quick Apply
Veterinary Client Service Representative
Town and Country Veterinary Hospital —Gautier, MS
- Full-time
- Organizational skills
- In-person
- Communication skills
- Health insurance
- Paid time off
Quick Apply
3d
Floating Teller Service Representative I Diberville 5201
Keesler Federal Credit Union —D'Iberville, MS
- $17.48 an hour
- Microsoft Excel
- Microsoft Outlook
- High school
- Disability insurance
- Health insurance
11d
Member Contact Center Representative II
Navigator Credit Union —Gautier, MS
- Extended hours
- Bilingual
- Mid-level
- High school diploma or GED
- Paid holidays
- On-the-job training
Customer Service Representative
Central Appliance Co. Inc —Pascagoula, MS
- $13 - $15 an hour
- Online Application
- 2 years
- Communication skills
- Marketing
- Health insurance
- Tuition reimbursement
Quick Apply
UNIVERSAL SERVICE REPRESENTATIVE
Sunbelt Federal Credit Union —Gulfport, MS
- Full-time
- Computer literacy
- Basic math
- English
- Health insurance
- 401(k)
Quick Apply
Chaser
Mitchell Companies —Gulfport, MS
- From $16 an hour
- Extended hours
- Background check
- Merchandising
- Pass drug screening
Quick Apply
7d
Store Support
Home Depot —Biloxi, MS
- Entry level
- Time management
Bilingual Patient Support Representative
Resource Corporation of America —Gulfport, MS
- $15 - $18 an hour
- Full-time
- Bilingual
- Background check
- Spanish
- Paid holidays
- Disability insurance
Quick Apply
7d
Member Services Representative
Planet Fitness-United Fitness Partners —Gulfport, MS
- Holidays
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
3d
Cashier/Customer Service Representative
Polks Drugs —Biloxi, MS
- $10.50 - $12.00 an hour
- Part-time
- High school diploma or GED
- Supervising experience
- Team management
- Flexible schedule
Quick Apply
1d
Service Rep/Driver (Class A or D)
Mitchell Companies —Gulfport, MS
- $47,000 - $50,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Ability to walk for extended periods
Quick Apply
Account Manager
Airgas —Moss Point, MS
- Full-time
- Up to 50% travel
- Bachelor of Science
- Children
- Paid jury duty
- Commuter assistance
CLUB - Assistant Club Manager
Planet Fitness-United Fitness Partners —Biloxi, MS
- 18 years or older
- Management
- Mid-level

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Customer Service Representative - October 2026 Start - Inbound Only

Principle Choice Solutions LLC -
Biloxi, MS

Quick Apply

Job Details

Full-time
$16.72 - $21.65 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Paid sick time

Qualifications

Personal service client interaction documentation
Customer relationship building
Experience working with the veteran population
Phone communication
Research
Phone call screening
Customer engagement
Telecommunications headsets
Computer skills
1 year
Communication skills
Entry level
Customer data entry

Full Job Description

Remote Inbound Call Center Representative

Make an Impact Without Leaving Home

Looking for a remote job where your work matters?

Join Principle Choice Solutions (PCS) and help support Veterans by answering questions, solving problems, and connecting callers to the information they need. Every conversation is an opportunity to make someone's day a little easier.
Whether you're experienced in customer service or looking to grow your career, we'll provide the training, tools, and support you need to succeed.

100% Remote | Paid Training | Equipment Provided | Full-Time Benefits

Why You'll Love Working Here

Meaningful work supporting Veterans across the country
Fully remote position with company-provided equipment
Paid training and ongoing support
Full-time employment with a set schedule
Opportunities for career growth and advancement
Supportive team environment
Medical, dental, and vision coverage
Paid time off, paid sick time, and 11 paid holidays
401(k) with employer matching
Tuition assistance and employee support programs

Compensation

$16.72/hour base wage
$4.93/hour Health & Welfare Benefit (available for up to 40 hours per week)
$16.72 + $4.93 = 21.65/hour (first 40 hours a week)

Please Note: This remote position is listed under Biloxi, MS; however, pay is based on the applicable Service Contract Act (SCA) wage determination for the county in which the associate actually resides and performs work. As a result, the final hourly rate may differ from the posted rate depending on the associate's work location.

What You'll Do
As an Inbound Call Center Representative, you'll be the first point of contact for Veterans and healthcare providers seeking assistance and information.
Your responsibilities will include:

Answering incoming calls in a professional and friendly manner
Assisting Veterans and providers with questions regarding services and support programs
Researching information and helping callers find solutions
Documenting call details accurately within multiple systems
Providing exceptional customer experience on every interaction
Building positive relationships through empathy, patience, and problem-solving
Meeting quality and performance expectations while maintaining accuracy
Collaborating with teammates and leadership to continuously improve service delivery

No cold calling. No sales. No collections. Just helping people.

What a Typical Day Looks Like
Wondering what your day-to-day would look like? Here's a glimpse:

Start Your Day

Log in from the comfort of your home office.
Check for any updates and get your systems ready for the day.
Connect with your team and get set to help callers.

Help Veterans and Providers

Answer incoming calls from Veterans, caregivers, and healthcare providers.
Listen, ask questions, and help callers find the information they need.
Provide friendly, professional support while creating a positive experience on every call.

Use Your Problem-Solving Skills

Navigate multiple systems while speaking with callers.
Research information and resolve questions in real time.
Accurately document call details and next steps.

Make a Difference

Every call is an opportunity to help someone.
You'll support Veterans by providing information, guidance, and solutions with empathy and care.
Some conversations may be simple, while others require a little extra patience and problem-solving.

Keep Learning and Growing

Participate in coaching, training, and team meetings.
Build new skills and gain experience in a professional customer service environment.
Work toward quality and performance goals while receiving support from your leadership team.

Wrap Up Your Day

Finish documenting any outstanding items.
Make sure callers have received the assistance they need.
If you're scheduled for closing coverage, you may occasionally stay a little beyond your shift to ensure all calls in queue are answered.

You're a Great Fit If You:

Enjoy helping people and making a difference
Communicate clearly and professionally
Thrive in a fast-paced environment
Can multitask between phone calls and computer systems
Have strong attention to detail
Are dependable and self-motivated while working remotely
Want a stable career with opportunities to learn and grow

Required Qualifications

U.S. Citizenship (work sponsorship not available)
Two forms of valid identification (one must be a REAL ID-compliant or U.S. Passport)
Ability to obtain and maintain a VA government background investigation
Excellent customer service and communication skills
Strong problem-solving abilities
Ability to work independently and as part of a team
Ability to ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. This may require staying beyond your scheduled shift when assigned to closing coverage and may result in overtime.

Preferred Qualifications

1+ year of call center experience
Customer service experience
Experience in healthcare, insurance, government services, or related support environments
Experience handling a high volume of inbound calls

Working Environment
This is a fully remote position in a professional home office environment.
Associates will spend the majority of their day:

Using a computer and telephone headset
Navigating multiple software systems
Speaking with customers over the phone
Documenting information accurately and efficiently

Paid training and all required equipment will be provided.
Security and privacy training will also be provided to protect the confidentiality, integrity, and availability of PCS associates and customer information.

Make a Difference From Home
At PCS, you're not just answering calls - you're helping Veterans access important information and support while building a rewarding career with a company that values service, teamwork, and professional growth.
Apply today and join a team that's making a difference, one call at a time.

Equal Opportunity Employer
PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Fraud Prevention Notice
PCS will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to [email protected].

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Refine Your Search

customer support representative jobs in biloxi, ms

Customer Service Representative - October 2026 Start - Inbound Only

Customer Service Representative - State Farm Agent Team Member

Representative, Customer Service

Customer Service Representative - State Farm Agent Team Member

Front Desk / Guest Services Representative

UNIVERSAL SERVICES REPRESENTATIVE

Night Auditor / Guest Service Representative

Veterinary Client Service Representative

Floating Teller Service Representative I Diberville 5201

Member Contact Center Representative II

Customer Service Representative

UNIVERSAL SERVICE REPRESENTATIVE

Chaser

Store Support

Bilingual Patient Support Representative

Member Services Representative

Cashier/Customer Service Representative

Service Rep/Driver (Class A or D)

Account Manager

CLUB - Assistant Club Manager

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