Top 463 Customer experience manager Jobs in Binghamton, Ny

Operations Manager
Holiday Inn Arena —Binghamton, NY
- $68,000 - $72,000 a year
- Weekends as needed
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
2d
Residential Assistant Supervisor - Pease
Empowering People's Independence(EPI) —Whitney Point, NY
- $22.50 - $28.00 an hour
- Call employer
- Microsoft Excel
- Ability to walk for extended periods
- Computer literacy
- 403(b) matching
- Health savings account
Quick Apply
Final Assembly Supervisor
BAE Systems —Endicott, NY
- $75,254 - $127,930 a year
- Full-time
- Bachelor of Science
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
13h
Assistant Property Manager, Rivers Bend Apartments
VESTA MANAGEMENT CORPORATION —Binghamton, NY
- $30 - $32 an hour
- Bilingual
- Background check
- Clean driving record
- Paid holidays
- Disability insurance
Quick Apply
7d
Arts and Creative Industries Employer Relations Manager - Binghamton University
Binghamton University —Binghamton, NY
- $65,000 - $70,000 a year
- Full-time
- Background check
- Sales
- Public speaking
Final Assembly Supervisor
BAE Systems Inc. —Endicott, NY
- $75,254 - $127,930 a year
- Full-time
- Bachelor of Science
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Supply Chain Logistics Manager
BAE Systems Inc. —Endicott, NY
- $107,952 - $183,518 a year
- Full-time
- ERP systems
- 8 years
- Supervising experience
- Health savings account
- Paid holidays
Dedicated Driver Leader
Hirschbach Motor Lines, LLC —Conklin, NY
- $62,353.20 - $70,000.00 a year
- Dedicated
- Computer literacy
- High school diploma or GED
Quick Apply
11d
Business Office Manager
Susquehanna Nursing and Rehabilitation Center —Johnson City, NY
- $29 - $32 an hour
- Full-time
- Skilled nursing facility
- Nursing home
- HIPAA
- Dental insurance
- Paid time off
Quick Apply
12d
Assistant Store Manager
TJ Maxx —Vestal, NY
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Lead Administrative Assistant
True Perspective Mental Health Counseling —Johnson City, NY
- $18.50 - $20.00 an hour
- Part-time
- Computer literacy
- Mid-level
- Administrative experience
- Professional development assistance
- Flexible schedule
Quick Apply
9d
Compliance and Process Management Lead
NBT Bank —Vestal, NY
- $71,823 - $95,780 a year
- Full-time
- Mid-level
- 3 years
- US work authorization
- Health savings account
- Disability insurance
1d
Senior Human Resources Manager II
BAE Systems Inc. —Endicott, NY
- $122,400 - $208,080 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Analysis skills
- Health savings account
- Paid holidays
Floating Co-Manager for the Binghamton Market Area
Price Chopper —Binghamton, NY
- $62,354 - $82,500 a year
- Full-time
- 18 years or older
- Merchandising
- Mid-level
Quality Manager
AMETEK, Inc. —Binghamton, NY
- $120,000 - $150,000 a year
- Management
- Bachelor of Science
- Data analysis skills
Territory Manager - Binghamton
US Foods, Inc. —Binghamton, NY
- $55,000 - $95,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Mileage reimbursement
- Employee stock purchase plan
3d
Construction Supervisor
Empire Valorize, LLC —Binghamton, NY
- $75,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Bilingual HR Support Manager-Binghamton/Endicott NY
Agri-Placement Services, Inc. —Binghamton, NY
- $45,000 - $55,000 a year
- Urgently hiring
- Hybrid work
- Spanish
- Management
- Customer service
Quick Apply
4d
Store Manager
Goldenrod Studios Design —Binghamton, NY
- $500 - $1,000 a week
- Part-time
- AutoCAD
- Microsoft Excel
- CAD
- Employee discount
Quick Apply
Bilingual HR Support Manager-Central New York Region
Agri-Placement Services, Inc. —Binghamton, NY
- $45,000 - $55,000 a year
- Urgently hiring
- Hybrid work
- Spanish
- Management
- Customer service
Quick Apply

I want to receive the latest job alert for customer experience manager in binghamton, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near binghamton, ny

Territory Manager jobs in Binghamton, NY

Construction Supervisor jobs in Binghamton, NY

Assembler jobs in Endicott, NY

Administrative Assistant jobs in Johnson City, NY

Quality Manager jobs in Binghamton, NY

Store Manager jobs in Binghamton, NY

Human Resources Manager jobs in Rochester, NY

Human Resources Manager jobs in Binghamton, NY

Operations Manager jobs in Binghamton, NY

Remote Case Manager jobs in Florida

Government Relations jobs in Minnesota

Event Manager jobs in Las Vegas, NV

Public Relations Internship jobs in Baltimore, MD

Industry Analyst Relations Manager jobs in Framingham, MA

Industry Analyst Relations Manager jobs in San Francisco, CA

Industry Analyst Relations Manager jobs in Remote

Industry Analyst Relations Manager jobs in San Diego, CA

Office jobs in Plano, TX

Office Manager jobs in Minneapolis, MN

Office Manager jobs in Pearland, TX

Operations Manager

Holiday Inn Arena -
Binghamton, NY

Quick Apply

Job Details

Full-time
$68,000 - $72,000 a year
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Team supervision
Coaching
Employee relationship building
Managing hospitality teams
Computer skills
General management

Full Job Description

Operations Manager

REPORTS TO: General Manager

Vista is the premier hospitality management company of the Americas. As owners and operators of hotels, Vista has carved a remarkable story of success. Vista encourages employee growth as a contributing factor to both the success of the individual as well as success of the team. Vista owns and managers several properties throughout Eastern United States and Canada.

Holiday Inn Arena, one Vista Property Management’s portfolios of hotels, is looking for an experienced Director of Operations to support the General Manager and hotel operations. Holiday Inn Arena offers a competitive compensation package and a working environment that’s all about hospitality! Take the next step in your career and join our team!

POSITION SUMMARY:

The Operations Manager is responsible for all aspects of operations at the hotel with a focus on Room Division and provides support to and provides support to the General Manager.

Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotels mission, guests, employees and owner’s satisfaction.

OPERATIONS MANAGER DUTIES AND RESPONSIBILITIES:

Assist the General Manager in his day-to-day operations.
Assigns duties to Department Heads and observers’ performance to ensure adherence to hotel policies and established operating procedures.
Provides training to staff and Department Heads.
Monitor the Guest feedback on Trip advisor, OTA's etc. and hotels GSTS and RSTS surveys.
Receives and resolves or assists the General manager in resolving guest complaints and service recovery process.
Selects or assist in the selection of hotel staff and completes all new hire paper works.
Review employee performance and conducts personnel actions such as disciplinary actions and terminations.
Maintains accurate records including cash flows sheet, guest floor limit, AR Aging reports, Direct billing etc.
Assisting General Manager during Morning meetings or conducts the morning Department Heads meetings in the absence of General Manager.
Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and achieves service standards.
Ensures the objectives and goals to achieve brand positioning and success.
Builds guest loyalty through proactive communication, setting and managing expectations and delivering solid business results.
Assist GM in key property issues including capital projects, customer service and refurbishment.
Assist General Manager in wage scale surveys and ensures employee wages are followed by the company and industry salary guidelines.
Performs daily, weekly and monthly property inspections.
Ensures property, grounds, physical plant and work areas maintained to standard.
Builds strong working relationships and communications with hotel staff, Department Heads and other departments to ensure maximum operating effectiveness and fulfilment of special event need.
Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to GM.
Audits on par stock on all areas to make sure that all required hotel supplies are ordered and stocked in advance of need.
Performs sudden audits on rooms and other operating areas.
Provide effective leadership to hotel team members.
Ensure hotel staff is provided with uniforms and name tags, and upholds property grooming standards.
Ensures effective, timely and accurate communications flow with regards to hotel policies and procedures.
Assist the GM in in all aspects of business planning.
Must be available 24/7 in case to respond to any guest or employee emergencies.
Respond to audits to ensure continual improvement is achieved.
All Other duties as assigned by the General Manager or Management.
Must have Front Desk and/or Housekeeping experience at the Supervisory level or more in a Hotel setting.

PREREQUISITES:

Strong management skills
An ability to appropriately assign or delegate work and authority to others in the accomplishment of goals.
Provide coaching, advice and assistance as required.

This position will consist of mostly evenings and weekends to include holidays.

EDUCATION:

A university degree or diploma in hotel management or a related field with experience in opening, managing or re-positioning a hotel with clear track record. Experience in financial accounting, personnel supervision and problem resolutions is an added advantage. Excellent computer system skills.

EXPERIENCE:

At least 4 to 6 years’ experience in the hospitality industry and at least 1 to 2 years of experience as a department head.

Salary $68,000-72,000 per year, commensurate with experience.

Holiday Inn Arena is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.

Job Type: Full-time

Pay: $68,000.00 - $72,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in binghamton, ny

Operations Manager

Residential Assistant Supervisor - Pease

Final Assembly Supervisor

Assistant Property Manager, Rivers Bend Apartments

Arts and Creative Industries Employer Relations Manager - Binghamton University

Final Assembly Supervisor

Supply Chain Logistics Manager

Dedicated Driver Leader

Business Office Manager

Assistant Store Manager

Lead Administrative Assistant

Compliance and Process Management Lead

Senior Human Resources Manager II

Floating Co-Manager for the Binghamton Market Area

Quality Manager

Territory Manager - Binghamton

Construction Supervisor

Bilingual HR Support Manager-Binghamton/Endicott NY

Store Manager

Bilingual HR Support Manager-Central New York Region

I want to receive the latest job alert for customer experience manager in binghamton, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected