Top 10 Hotel assistant Jobs in Birmingham, Al

Front Office Manager
Hampton Inn & Suites Colonnade —Birmingham, AL
- From $17 an hour
- Full-time
- Bilingual
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d
Assistant General Manager
Aloft Soho Square Birmingham —Birmingham, AL
- From $60,000 a year
- Weekends as needed
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
4d
Assistant General Manager
Fairfield Inn Birmingham - RAM Hotels —Birmingham, AL
- Full-time
- Ability to walk for extended periods
- Mid-level
- Hotel
- 401(k)
- Opportunities for advancement
Quick Apply
Front Office Manager
Fairfield Inn Birmingham - RAM Hotels —Birmingham, AL
- Background check
- Microsoft Excel
- Sales
Quick Apply
Front Office Manager
Springhill Suites Colonnade —Birmingham, AL
- $17 an hour
- Full-time
- Bilingual
- Microsoft Word
- Inventory management
- Opportunities for advancement
Quick Apply
Maintenance Helper
Residence Inn by Marriott Birmingham Grandview —Birmingham, AL
- $15 - $16 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply

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hotel assistant jobs near birmingham, al

Front Office Manager

Hampton Inn & Suites Colonnade
Birmingham, AL

Quick Apply

Job Details

Full-time
From $17 an hour
11 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Bilingual
Property management tools
Resort experience
Multilingual
Managing teams in a customer support role
Phone communication
Team leadership
Night audit
Managing hospitality teams
Mid-level
Customer service training (staff training program)
Public safety procedures
Hotel emergency procedures
Telephone systems
Multi-line phone systems
Office management
Hotel and accommodations guest complaints handling
Hotel guest account management
Hotel safety procedures
Communication skills
Balancing end-of-day transactions
Office phone management

Full Job Description

Job Overview

We are seeking a dynamic and energetic Front Office Manager to lead our front desk operations and elevate the guest experience. In this pivotal role, you will oversee all aspects of front office functions, ensuring seamless guest check-in and check-out processes, exceptional customer service, and efficient management of property management systems. Your leadership will set the tone for a welcoming environment, fostering guest satisfaction and operational excellence. The ideal candidate is passionate about hospitality, bilingual or multilingual, and possesses strong organizational and communication skills to thrive in a fast-paced, guest-centric setting.

Duties

Supervise daily front desk operations, including guest registration, reservations, and check-out procedures using hospitality reservation systems such as PEP or similar property management systems (PMS)
Lead and train front desk staff to deliver outstanding customer service with professionalism, courtesy, and hospitality etiquette
Manage multi-line phone systems to handle inquiries, reservations, and guest requests efficiently while maintaining excellent phone etiquette
Oversee guest relations by resolving issues promptly through customer service problem-solving techniques and ensuring guest satisfaction
Coordinate with housekeeping, maintenance, and other departments to ensure smooth property operations and timely response to guest needs
Implement hotel emergency procedures to ensure safety protocols are followed during incidents or emergencies
Conduct night audits to reconcile daily financial transactions accurately and prepare reports for management

Experience

Proven experience in hospitality management or hotel front office operations with a strong background in customer service and guest relations
Familiarity with hotel management software such as PEP or comparable property management systems (PMS)
Multilingual or bilingual abilities are highly preferred to serve diverse guests effectively
Knowledge of hotel emergency procedures, night audit processes, and resort experience is advantageous
Demonstrated ability to lead a team in a fast-paced environment while maintaining high standards of hospitality and professionalism
Excellent communication skills—both verbal and written—and proficiency in phone communication and multi-line phone systems
Strong problem-solving skills with a focus on delivering exceptional client communication and resolving guest concerns efficiently

Join us as a Front Office Manager where your leadership will create memorable experiences for our guests! We value energetic professionals who are passionate about hospitality management, eager to foster positive guest interactions, and dedicated to operational excellence. Your expertise will help shape the welcoming atmosphere that defines our property’s reputation for outstanding service.

Pay: From $17.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel assistant jobs in birmingham, al

Front Office Manager

Assistant General Manager

Assistant General Manager

Front Office Manager

Front Office Manager

Maintenance Helper

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