Top 167 patient services representative Jobs in birmingham al

Bilingual Customer Service Representative
Guideway Care —Birmingham, AL
- $16 - $18 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Medical Office Receptionist
Dermatology and Skin Care Center —Birmingham, AL
- $14.21 - $16.00 an hour
- 8 hour shift
- Customer service
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Part-Time Medical Receptionist
American Family Care —Birmingham, AL
- $16.50 - $19.00 an hour
- Part-time
- BLS Certification
- Urgent Care
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Medical Support Assistant (Medical Receptionist)
Customer Value Partners —Birmingham, AL
- $17.36 an hour
- Full-time
- HIPAA
- English
- Administrative experience
- Opportunities for advancement
Quick Apply
Medical Receptionist
American Family Care —Hoover, AL
- $18 - $20 an hour
- Weekends as needed
- BLS Certification
- Urgent Care
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
Medical Receptionist
Shades Valley Dermatology —Vestavia Hills, AL
- From $18 an hour
- Part-time
- Background check
- HIPAA
- High school diploma or GED
- Opportunities for advancement
Quick Apply
3d
Call Center Representative - DHA
US Social Security Administration —Birmingham, AL
- $40,736 - $82,007 a year
- Online Application
- Hybrid work
- Background check
- High school
- Pass drug screening
1d
Customer Support Rep I
Blue Cross and Blue Shield of Alabama —Birmingham, AL
- Full-time
- Hybrid work
- Computer literacy
- Medical office experience
- Office
- Paid training
3d
Patient Registration Representative Admitting Shift
Children's of Alabama —Birmingham, AL
- 8 hour shift
- High school diploma or GED
- Children
- 1 year
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Birmingham, AL
- Part-time
- Administrative experience
- Computer skills
- Communication skills
- Vision insurance
Scheduling/Office Assistant
Children's of Alabama —Birmingham, AL
- Full-time
- Surgery
- No high school diploma
- Mid-level
Front Desk Coordinator - Hoover, AL (Part Time)
The Joint Chiropractic —Hoover, AL
- $13 - $14 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to sit for extended periods
Quick Apply
Procedure Scheduler
Comprehensive Pain Center —Birmingham, AL
- From $18 an hour
- Full-time
- Background check
- Clinic
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Scheduling Coordinator
Gooch Family Dental —Birmingham, AL
- From $17.50 an hour
- Full-time
- Dental office
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Representative - Work From Home (Multiple Locations) | 2026
WTW —Birmingham, AL
- From $16.50 an hour
- Overtime
- Remote
- High school diploma or GED
- Fair chance
- In-person
- Paid training
- Flexible spending account
1d
Receptionist
Cahaba Medical Care Foundation —Birmingham, AL
- $15 - $16 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Travel
Quick Apply
Patient Registration Representative Emergency Department
Children's of Alabama —Birmingham, AL
- 8 hour shift
- Customer service
- Bachelor of Science
- High school diploma or GED
Appointment Scheduler
Urology Centers of Alabama —Birmingham, AL
- HIPAA
- Mid-level
- Windows
Quick Apply
Front Desk Receptionist - Orthopedics
Ortho Alabama Spine and Sports —Birmingham, AL
- $17 - $19 an hour
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Access Specialist - Days
Grandview Medical Center —Birmingham, AL
- Full-time
- Entry level
- Under 1 year
- Time management
Quick Apply

I want to receive the latest job alert for patient services representative in birmingham al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient services representative jobs near birmingham al

Medical Receptionist jobs in Birmingham, AL

Patient Registration Representative jobs in Birmingham, AL

Medical Support Assistant jobs in Birmingham, AL

Customer Support Representative jobs in Birmingham, AL

Patient Access Specialist jobs in Birmingham, AL

Front Desk Coordinator jobs in Birmingham, AL

Appointment Coordinator jobs in Birmingham, AL

Call Center Representative jobs in Birmingham, AL

Scheduler jobs in Birmingham, AL

Customer Service Representative jobs in Birmingham, AL

Medical Receptionist jobs in Hoover, AL

Front Desk Receptionist jobs in Birmingham, AL

Scheduling Coordinator jobs in Birmingham, AL

Office Assistant jobs in Birmingham, AL

Receptionist jobs in Birmingham, AL

Medical Receptionist jobs in Huntsville, Al

Non Emergency Medical Transportation jobs in Cincinnati, Oh

Medical Receptionist jobs in Vancouver, Wa

Medical Assistant jobs in Bay Shore, Ny

Medical Receptionist jobs in West Chester, Pa

Bilingual Customer Service Representative

Guideway Care -
Birmingham, AL

Quick Apply

Job Details

Full-time
$16 - $18 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Spanish
Microsoft Excel
Microsoft Outlook
Maintaining patient confidentiality
English
Telephone systems

Full Job Description

About Guideway Care*

Guideway Care is The Patient Activation Company™. We don't just "engage" patients; we activate them. By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their "next right action."™

Job Summary:

We are seeking motivated individuals who are eager to join the healthcare industry. As a member of our Bilingual Contact Center Team, you will have the opportunity to deliver one-on-one customer service support to patients all over the United States. The key tasks include telephone interactions with patients, documentation of patient interactions, and the ability to work well with the patients and providers to optimize patient care.

We seek individuals that not only can perform work independently but also enjoy being part of a team and like to continuously learn and grow! Varying shifts available!

Essential Functions:

Answer telephone promptly and in a polite and professional manner
Obtain and enter accurate demographic information into electronic medical record
Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
Seeks and supports changes in call flow processes and communication services. Suggests improvements and participates in organized efforts to improve service levels
Meets and exceeds call volume standards
Adheres to all HIPAA policies
Adheres to all Sequence Health policies
Direct calls to other departments as needed
Use sound judgment in handling calls, especially with upset patients
Understanding of when to escalate calls to physicians/practice manager/triage nurse
Make reminder calls as requested
Make calls to reschedule appointments when necessary
Provide assistance with call backs and other projects as call volume permits
Any other duties necessary to drive our values, fulfill our mission, and abide by our company values

Excellent customer services skills
Capable of multi-tasking in a fast-paced environment
Remain calm and courteous under pressure
Proficient with computers and navigating web-based applications
This role requires regular, reliable attendance during scheduled hours, as consistent presence is essential to performing the core duties of the position.

Required Skills/Abilities:

1+ years of healthcare, sales, or customer service experience - preferably in a contact center environment
1+ years experience working in a call center preferred
1+ years experience working in a medical or healthcare environment preferred
Previous medical scheduling experience preferred
Proficient using Microsoft Office Suite (Excel, Word, and Outlook) and Internet
Ability to handle confidential and sensitive information
Ability to handle a "call center" environment: work quickly and multi-task
Ability to multi-task using several systems and multiple monitors at the same time
Proficient with technology, software applications, and phone systems
Exceptional verbal and written communication skills - positive and proactive, works collaboratively with others to identify opportunities to improve results
Bilingual in English and Spanish

Supervisory Responsibilities: None

Travel Requirements: 0%

Work Authorization:

Guideway Care does not offer Immigration or work visa sponsorship

Total Rewards:

The target salary range for this role is $16 - $18 per hour. An individual’s salary within this range is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations.

In addition, team members enjoy …

Benefits package including:

Medical Insurance
Vision Insurance
Dental Insurance
Flexible Spending Account (FSA),
Company paid short- and long-term disability,
Employee Assistance Program,
Life Insurance,
Accident insurance,
and other voluntary benefit programs for employees and their eligible dependents.
401(k) retirement plan with a company match

Essential Duties and Responsibilities

Able to work remotely at home in a private HIPAA compliant workspace
Able to house company equipment needed to perform job
Broadband Internet Access
- Internet download speed must be at least 24 mbps and upload speed at least 4 mbps
Immigration or work visa sponsorship will not be provided
Physical Demands:
- Ability to hear in normal range and wear a headset / earpiece
- Good visual acuity to read computer screens, scripts, forms etc.
- May sit 100% of the time when taking calls
Access to the electronic medical record (EMR) system may require the use of your personal mobile device for authentication purposes.

We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.

Guideway Care requires all candidates to successfully complete a background check, drug screening, and identity verification process, including third-party checks and real-time confirmation, prior to employment to ensure a secure and consistent candidate experience.

* Guideway Care is the parent company of Sequence Health. This position is employed by Sequence Health.

Quick Apply

Refine Your Search

patient services representative jobs in birmingham al

Bilingual Customer Service Representative

Medical Office Receptionist

Part-Time Medical Receptionist

Medical Support Assistant (Medical Receptionist)

Medical Receptionist

Medical Receptionist

Call Center Representative - DHA

Customer Support Rep I

Patient Registration Representative Admitting Shift

Patient Service/Front Desk Coordinator Part Time

Scheduling/Office Assistant

Front Desk Coordinator - Hoover, AL (Part Time)

Procedure Scheduler

Scheduling Coordinator

Customer Service Representative - Work From Home (Multiple Locations) | 2026

Receptionist

Patient Registration Representative Emergency Department

Appointment Scheduler

Front Desk Receptionist - Orthopedics

Access Specialist - Days

I want to receive the latest job alert for patient services representative in birmingham al

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected