At North Dakota Public Employee Retirement System (NDPERS), we are driven by our mission to champion the health and financial security of our members by providing comprehensive, innovative retirement and insurance benefit solutions through collaboration and personalized support.
Are you ready to contribute to changing the lives of those we serve for the better and champion financial security for our members? Join us as a Business & Benefits Administration Intern on our retirement team. As an intern, there is endless potential to learn while gaining business experience and expanding your career knowledge.
As a Business & Benefits Administration Intern, you will be an integral part of our Benefits team and ensure retirement and insurance benefits are administered effectively and accurately for the active and retired team members we serve. You will receive hands-on experience in the various NDPERS retirement plans and be introduced to the NDPERS insurance benefits. As an intern, you will have the opportunity to learn and dive into our retirement business services, including processing retirement refund/rollover applications and enrollment elections, updating critical member information, responding to member inquiries, and verifying salary and retirement benefit information.
To thrive in this role, you'll enjoy working with Excel, be flexible in your daily tasks, possess excellent communication and organizational skills, as well as the ability to prioritize multiple tasks while maintaining accuracy and attention to detail.
Hiring Salary: $18.00/hour
Schedule: This internship will be approximately 40 hours per week during the summer months and then will adjust to 15-20 hours per week during the school year. Flexibility is offered to accommodate classes and student schedules. Additional hours may be offered based on student availability.
The internship can begin in August 2026 based on student availability. The duration of this internship is estimated to be six to fifteen months but will be determined based on factors such as the student's availability and the needs of the division.
Location: The position is based on site at our office location in Bismarck, ND.
Summary of Work
- Process refund/rollover applications, respond to member inquiries for benefit payments and follow up on missing documentation.
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Perform data entry of retirement forms, including but is not limited to beneficiary forms, direct deposit information, and tax withholding.
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Research and respond to member or beneficiary inquiries regarding applications, incomplete forms, payments, and service purchase status. This may include responding by phone, written correspondence or assisting in-person walk-ins.
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Conduct preliminary reviews and identify discrepancies in state employee pension benefit payments and new retiree accounts to be processed for monthly pension payroll.
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Verify member salaries, service credit, service purchases, final average salary, and retirement documentation on file.
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Review and process active and retired member submitted elections for retirement and insurance.
- Support quality assurance by reviewing transactions for accuracy, complete special projects, and maintain confidentiality of member information.
Minimum Qualifications
To be considered for this position, you must be:
- Enrolled as a full-time student in an accredited college or university.
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At least of sophomore standing by the beginning of the internship.
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Have a cumulative GPA of at least 3.0 on a 4.0 scale.
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Working in an internship that aligns with the student's academic major or career goals. Majors in accounting, business administration, finance, human resources, or a related field will be accepted.
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Strong verbal and written communication skills and proficiency with Microsoft Office products including Word and Excel are also required.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Application Procedures
Applicants must complete the on-line application via the OMB Career site. The application must be submitted by 11:59 pm CST on the posted closing date.
All potential applicants must attach and/or upload the following documents in a .pdf, .doc or .docx format.
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Resume
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Cover letter that includes a brief description of your background/qualifications
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Three professional work references
- College Transcripts (Copy)
Due to access to restricted information, the successful candidate will be required to complete a satisfactory state and federal criminal background check and credit check.
Applicants must be legally authorized to work in the United States. NDPERS does not provide sponsorships.
Contact MaryJo Anderson at [email protected] for more information regarding the position.
Contact Jill Mugaas at [email protected] should you require an accommodation or assistance in the application or interview process.
If you are experiencing technical difficulties with the application process or uploading attachments, please contact [email protected] or (701) 328-3290.
Agency Specific
About NDPERS:
The North Dakota Public Employees Retirement System (NDPERS) is one of only a handful of state agencies in the entire country that administers retirement plans and various insurance plans for the benefit of state and political subdivision employees.
Our Vision
Empower People. Improve Lives. Inspire Success.
Our Mission
Champion the health and financial security of our members by providing comprehensive, innovative retirement and insurance benefit solutions through collaboration and personalized support.
NDPERS offers rewarding careers for individuals seeking to make a true difference in the lives of others.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.
