Top 60 Medical data entry Jobs in Blackfoot, Id

Member Service Centers Analyst
Idaho Central Credit Union —Chubbuck, ID
- Mid-level
- Finance
- Analysis skills
- Wellness program
- Paid holidays
Quick Apply
Consumer Compliance Analyst
Idaho Central Credit Union —Chubbuck, ID
- Microsoft Excel
- Office
- Finance
- Wellness program
- Paid holidays
Quick Apply
CSR - Document Processor
Administrative Resource Options —Idaho Falls, ID
- $12 an hour
- Full-time
- Microsoft Outlook
- Office
- Data entry
- Paid training
- Health insurance
Quick Apply
9d
Biller - Patient Financial Services
Bingham Memorial Hospital —Blackfoot, ID
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Patient Access Specialist
Ensemble RCM LLC —Pocatello, ID
- $17.00 - $18.15 an hour
- Full-time
- Acute care
- Hospital
- Customer service
- Tuition reimbursement
Patient Care Technician - PCT
Fresenius Medical Care —Blackfoot, ID
- Full-time
- Inventory control
- Heavy lifting
- Laboratory experience
Tier 1 Help Desk Specialist - TS Clearance required
CATHEXIS —Pocatello, ID
- $54,400 a year
- Full-time
- Writing skills
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- AD&D insurance
Quick Apply
Medical Receptionist
Arthritis Specialty Center —Pocatello, ID
- $15 - $18 an hour
- 8 hour shift
- Customer service
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
2d
Ophthalmology Billing & Coding
Idaho Eye Center —Idaho Falls, ID
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Accounting Clerk
Teton Auto Group —Pocatello, ID
- $16 - $19 an hour
- Clean driving record
- Microsoft Excel
- Dealership
- Paid training
- Health insurance
Quick Apply
6d
Sr. Order Processor (Onsite)
First American Financial Corporation —Idaho Falls, ID
- Research
- Mid-level
- Office
- Employee stock purchase plan
- Health insurance
AI System Administrator
Idaho Central Credit Union —Chubbuck, ID
- Computer science
- Azure
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
PT Member Service Specialist - Chubbuck
Idaho Central Credit Union —Chubbuck, ID
- Part-time
- Basic math
- Office
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
2d
Engineering Tech/Maintenance Tech
Bingham Memorial Hospital —Blackfoot, ID
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
PSR Case Aide - CYFS
State of Idaho —Idaho Falls, ID
- $23.92 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Office
- Paid parental leave
- Paid holidays
5d
WATER RESOURCES AGENT/SR
State of Idaho —Idaho Falls, ID
- $26.15 - $29.78 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Paid holidays
- Health insurance
9h
Financial Services Representative
World Finance Company of Idaho, LLC —Blackfoot, ID
- $15 - $18 an hour
- Extended hours
- Hospitality
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
14d
EMG Central Scheduler
Superior Physical Therapy —Pocatello, ID
- $15 - $17 an hour
- Full-time
- 18 years or older
- Management
- Physical & Rehabilitation Medicine
- Wellness program
- Health insurance
Quick Apply
Patrol Officer Recruit (Fall 2026)
City of Pocatello —Pocatello, ID
- Weekends as needed
- Ability to walk for extended periods
- English
- High school diploma or GED
5d
Engineering/Maintenance Technician
Bingham Memorial Hospital —Blackfoot, ID
- Full-time
- Hospital
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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Member Service Centers Analyst

Idaho Central Credit Union -
Chubbuck, ID

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Job Details

Benefits

Wellness program
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

AI models
AI chatbots
Performance dashboard reports
ITIL Foundation
Data quality checks
Dashboard development
Knowledge management
Operational analysis
Performance improvement leadership
ITIL Certification
Data visualization software proficiency
System administration
Data analysis reporting
Texting/chatbox tools
Operations management
Requirements specification
Requirements design
Automation
Bachelor's degree in finance
Coaching
Data quality assurance
IT service management
System performance optimization
Bachelor's degree in business
Business intelligence report generation
Dashboard creation support
Process design
Configuration management
Information Systems
Metrics Reporting

Full Job Description

Owns the daily operation and administration of contact center technology platforms, ensuring optimal configuration, routing, and performance across systems such as Five9, Level.ai, Calabrio, and PinDrop. Drives continuous improvement of AI, automation, and call flows while analyzing performance data to generate actionable insights and deliver clear, impactful reporting. Enables front-line teams and cross-functional partners to enhance quality, workforce optimization, risk mitigation, and overall member experience outcomes.

Duties and Responsibilities

Define and design contact center business requirements and experiences by identifying business use cases across contact center platforms, including call drivers, routing logic, AI containment scenarios, and performance goals, while validating call flows from both member and agent perspectives to ensure efficient and effective experiences.
Develop and optimize AI content, knowledge, and quality frameworks by creating and maintaining IVA prompts, responses, FAQs, and knowledge content while establishing QA scoring criteria and supporting AI training using real business scenarios to drive accurate, compliant, and empathetic interactions.
Lead reporting design, analytics validation, and performance measurement by defining reporting and dashboard requirements, including call reasons, containment, QA, Member Effort Score (MES), and sentiment, and validating analytics outputs during testing and ongoing operations to ensure data accuracy and usability.
Execute testing, training, and operational readiness for platform changes by leading business user acceptance testing (UAT) across contact center technologies, supporting agent and supervisor training, and validating operational readiness to ensure successful implementation and adoption of new capabilities.
Manage daily platform operations and continuous performance optimization by overseeing day-to-day operations within Five9, Level.ai, and Calabrio, including agent configuration, skill assignments, queue management, and routing adjustments, while continuously refining AI workflows, knowledge content, and automation opportunities to improve performance and member experience.
Analyze trends, deliver insights, and enable performance improvement by monitoring and interpreting key performance metrics, developing and maintaining operational dashboards and reports, and providing data-driven insights and recommendations to leadership while supporting coaching workflows, workforce optimization, fraud monitoring, and ongoing team enablement.

Education and Experience Required:

Bachelor’s degree in Business, Information Systems, Analytics, Finance, or related field, or equivalent experience.
2–5 years of experience in contact center operations, analytics, or systems; business systems or platform administration; or data and operations analysis.

Preferred Experience:

Experience with contact center technologies such as Five9 or similar CCaaS platforms, Calabrio or workforce management tools, and quality management or analytics platforms such as Level.ai or similar.
Experience analyzing call center performance metrics, including QA, sentiment, service levels, and related measures.
Experience supporting user acceptance testing (UAT), training, and system adoption.
Exposure to AI, automation, or conversational systems, including IVA, chat, and voice AI.

Preferred Skills:

Strong analytical and problem-solving skills with the ability to interpret data and provide recommendations.
Ability to translate business needs into system configurations and workflow improvements.
Effective communication skills with the ability to support and train business users.
Process-oriented mindset with a focus on continuous improvement.

Certifications

Certifications in contact center operations, customer experience, or workforce management (e.g., CCXP, CCCM, WFM certifications), Data analytics or business intelligence certifications (e.g., Power BI, Tableau, Google Data Analytics), Experience or certification in AI, automation, or conversational platforms, Process or systems-related certifications (e.g., ITIL Foundation) preferred.

Physical Requirements

Ability to perform tasks requiring manual dexterity, such as processing paperwork, typing, filing, and handling cash.
Prolonged periods of sitting or standing, as required by job duties.
Occasionally lift and move items weighing up to 20–40 pounds (e.g., copy paper, cash drawers, marketing materials).
Frequent repetitive motions involving wrists, hands, and fingers (e.g., typing, data entry).
Ability to reach and operate keyboards and other standard office equipment.
Operate basic office machines and technology, including computers, calculators, telephones, and multifunction printers.

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This role offers benefits, including:

Competitive Pay
Medical, Dental, & Vision Insurance
Generous Paid Time Off
Paid Holidays
Matching 401K AND Pension
Tuition Reimbursement
Employee Assistance Program
Employee Wellness Program
Paid Group Life and Disability Insurance
Awesome Culture
And More

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.

#ICCUTOPPRIORITY

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

medical data entry jobs in blackfoot, id

Member Service Centers Analyst

Consumer Compliance Analyst

CSR - Document Processor

Biller - Patient Financial Services

Patient Access Specialist

Patient Care Technician - PCT

Tier 1 Help Desk Specialist - TS Clearance required

Medical Receptionist

Ophthalmology Billing & Coding

Accounting Clerk

Sr. Order Processor (Onsite)

AI System Administrator

PT Member Service Specialist - Chubbuck

Engineering Tech/Maintenance Tech

PSR Case Aide - CYFS

WATER RESOURCES AGENT/SR

Financial Services Representative

EMG Central Scheduler

Patrol Officer Recruit (Fall 2026)

Engineering/Maintenance Technician

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