Top 7 Customer service manager Jobs in Bloomington, Il

Route Service Manager - UniFirst
UniFirst —Normal, IL
- $65,000 - $85,000 a year
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
6d
Customer Experience Manager
WATERSHED FOODS LLC —Bloomington, IL
- $24 - $34 an hour
- Full-time
- ERP systems
- Mid-level
- Communication skills
- Health savings account
- AD&D insurance
Quick Apply
Airport Customer Service Supervisor- BMI
Unifi Aviation, LLC —Bloomington, IL
- Overtime
- 18 years or older
- Working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Customer Support Manager (onsite only)
VIVO —Goodfield, IL
- Full-time
- Mid-level
- Office
- Team management
- Paid holidays
- Disability insurance
Quick Apply
6d

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Customer Service Advisor
Ben Tire Distributors - Neal Tire & Auto —Bloomington, IL
Ability to communicate technical information in non-technical terms to customers. Answering phones and greeting customers in the showroom promptly and in a…
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Customer Service Representative (CSR)
State Farm - Geovanni Trujano Agency —Illinois
Handle client calls, service requests, and policy support. Minimum 2 years of customer service experience. Assist with billing, claims guidance, and account…
$45,000 - $52,000 a year
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Deputy Director, Customer Service
Franklin County Ohio Department of Human Resources —Columbus, OH
Perform root cause analysis of customer service deficiencies (including SharePoint tickets, CAC calls, and customer complaints) resulting in identified:…
$37.83 an hour
6d
Client Service Supervisor
Gallagher —Upper Arlington, OH
Reporting to the Client Service Director, you’ll play a key role in shaping the future of our branch by driving client satisfaction, retention, and operational…
$73,500 - $123,000 a year

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customer service manager jobs near bloomington, il

Route Service Manager - UniFirst

UniFirst -
Normal, IL

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Job Details

Full-time
$65,000 - $85,000 a year
6 days ago

Benefits

Profit sharing
Health insurance
Tuition reimbursement
Paid time off
Employee assistance program
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Customer communication

Full Job Description

Route Service Manager

UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What’s in it for you?

Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.

Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.

Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?

Diversity:

At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.

What you’ll be doing:

Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team’s level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals

Qualifications

What we’re looking for:

An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn’t afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED – bachelor’s degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver’s license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds

Benefits & Perks

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

The estimated base salary for this position ranges from $65,000 - $85,000 yearly, with additional management bonus eligibility. Actual compensation will vary based on factors including but not limited to the candidate’s skills, experience, and qualifications. Geographic differentials may also apply depending on the position’s location. There is no application deadline for this role; recruitment will remain open until the position is filled.

About UniFirst

The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

There’s a lot to love about UniFirst, where you come first.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at [email protected] or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at (800) 213-8979 to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

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Refine Your Search

customer service manager jobs in bloomington, il

Route Service Manager - UniFirst

Customer Experience Manager

Airport Customer Service Supervisor- BMI

Customer Support Manager (onsite only)

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