The Front of House (FOH) Manager is the heartbeat of our restaurant. Leading, inspiring, and empowering the FOH team to deliver unforgettable guest experiences. They take charge of training and guiding staff, ensuring smooth, high-energy operations, and driving excellence in every service, all under the direction of the General Manager.
Benefits:
Employer Paid Life Insurance
Employer Paid Long Term Disability
Employer Paid Short Term Disability
Paid Time Off
Medical
Dental
Vision
401K with employer match
Flexible Spending Accounts (FSA)
Voluntary Accident Coverage
Voluntary Critical Illness Coverage
Voluntary Life Insurance
Holiday Pay
Cell Phone Stipend
Job Title: Front of House Manager
Department: Front of House
Reports to: General Manager
General Summary:
The FOH Manager is responsible for training, directing, and assisting FOH employees and for the overall operation of the restaurant under direct supervision of the General Manager.
Essential Functions:
-
Communicates with the general manager regarding all issues that happen on a shift.
-
Responsible for quality leadership in the restaurant promoting positive employee morale. Leads by example.
-
Ensures steps of service and service standards are being met.
-
Ensures bar standards are being met.
-
Responsible for taking FOH inventory and forwarding to the GM for review.
-
Responsible for completing a liquor order and forwarding to the GM for review.
-
Responsible for training and implementing roll-out specials to all FOH team members.
-
Responsible for expo.
-
Manages FOH staff and ensures checklist duties are complete.
-
Schedules FOH staff.
-
Backs up all FOH personnel as needed.
-
Responsible for delegating responsibilities to team members.
-
Ensures menu items are prepared properly.
-
Delivers quality guest service and monitors the level of service throughout the restaurant.
-
Adheres to company standards, including personal hygiene and appearance.
-
Adheres to health and safety standards when handling food.
-
Other duties as assigned.
Qualifications:
Education:
-
Any combination of education and experience equivalent that provides the required knowledge, skills, and abilities.
Computer Skills:
-
Preferred: Point of Sale System
Experience:
-
Experience: 1 to 5 years working in a high-volume restaurant.
Physical Requirements:
-
Ability to stand in a standing position for long periods of time
-
Able to multitask and be aware of several tables' progression through the dining experience.
-
Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
-
Ability to move about and walk freely.
-
Manual dexterity of hands in order to manipulate serving spoons, trays, etc.
-
Ability to perform duties with extreme temperature and noise ranges
-
Ability to see within normal parameters
-
Ability to hear within normal range
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
It is the policy of Tentac Enterprises to comply with all federal and state laws concerning the employment of individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC)
Tentac Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Effective Date: July 7th, 2024
