Top 7 Customer account rep Jobs in Bloomington, In

Customer Account Rep
PTS Corp —Bloomington, IN
- $45,000 - $47,500 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
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Sales Representative - 1099 Independent Rep
Safilo USA —Bloomington, IN
- Full-time
- Computer literacy
- Merchandising
- Mid-level
Quick Apply
Sales - Rental Counter Sales Rep
MacAllister Machinery —Bloomington, IN
- Overtime
- Heavy equipment operation
- Computer literacy
- Writing skills
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Customer Account Rep
PTS Corp —Bloomington, IN
Capacity to make sound, reliable, and independent conclusions and recommendations. Effective verbal and written communication skills, including proficiency with…
$45,000 - $47,500 a year
Quick Apply
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Customer Account Rep

PTS Corp -
Bloomington, IN

Quick Apply

Job Details

Full-time
$45,000 - $47,500 a year

Qualifications

Microsoft Excel
English
Desktop applications
Typing
Productivity software
Microsoft Project
Cross-functional collaboration
Cross-functional communication

Full Job Description

POSITION PURPOSE

Customer Support Representative plans, organizes, and coordinates with a broader team engaged in providing a variety of customer service duties. These duties include e-commerce support and operational support functions for a division or major program. The position provides phone and email support and other related duties as assigned. This position has potential growth opportunities.

REQUIREMENTS

Job Qualifications

Experience in Customer Service or Customer facing role required.
Associates Degree preferred.
Proven ability to multi-task and handle dynamic situations.
Proven ability to work with cross-functional teams and varying personalities.
Effective verbal and written communication skills, including proficiency with typing.
Must possess strong organizational skills and be detail oriented.
Proficient in Microsoft applications (Word, Excel, Power Point. Project, etc.).
Proven ability to define issues, analyze problems, and evaluate alternatives.
Capacity to make sound, reliable, and independent conclusions and recommendations.
Exhibits confidence and assertiveness along with humility and grace.
Experience maintaining polite and professional demeanor in the face of adversity.
Should be adaptive to change and readily able to contribute new ideas.

DUTIES (included, but not limited to)

Communicate with customers via email and phone to provide timely, accurate, and professional responses in an efficient and effective manner.
Responsible for appropriate and competent planning, coordination and completion of a certain volume and variety of activities to ensure that objectives are met to provide the best possible customer experience.

Participates in developing, implementing, and evaluating company programs, systems, and procedures to achieve goals and maintain performance metrics consistent with quality and service expectations
Serve as liaison with other departments and divisions to accomplish smooth administrative operations on behalf of their division/program.
Provides day-to-day inputs to leadership to ensure a high performance, customer service-oriented work environment which supports achieving objectives and service expectations.
Participates in programs and activities that promote a positive company culture.
Performs and/or coordinates the completion of special projects as assigned.

PHYSICAL REQUIREMENTS

Ability to see, speak, hear, write, and understand English.
Ability to read and analyze data and other written information.
Sustained attention to detail and reliance on good hand-to-eye coordination.
Desk-based position with heavy emphasis on viewing computer monitor, typing on a standard keyboard, using a mouse, and speaking/listening via headset.

Work Hours

- 8:00 a.m. – 5:00 p.m. core hours with additional hours as necessary to meet production demands.

This job description is not a contract, express or implied, guaranteeing employment for any specific duration.

**We are not able to sponsor visas for this role at this time**

DISCLAIMER: The above information is intended to describe the general nature of this

position and is not to be considered a complete statement of all duties, responsibilities,

and requirements.

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customer account rep jobs in bloomington, in

Customer Account Rep

Sales Representative - 1099 Independent Rep

Sales - Rental Counter Sales Rep

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