Top 8 Customer care coordinator Jobs in Bloomington, In

Patient Care & Treatment Coordinator
Bloomington Periodontics & Dental Implant Center —Bloomington, IN
- $20 - $30 an hour
- Full-time
- Dental office
- HIPAA
- In-person
- Paid training
- 401(k)
Quick Apply
13d
Front Desk Coordinator I
Smile Doctors —Bloomington, IN
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
11d
Front Office Coordinator Float - Indiana
Athletico Physical Therapy —Bloomington, IN
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
PCC (Patient Care Coordinator)
TLC Hearing Solutions —Bedford, IN
- $10 - $15 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
10d

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Front Desk Coordinator I
Smile Doctors —Bloomington, IN
Answers, screens, and routes incoming calls and takes messages as needed. Welcomes visitors to the practice and provides information about clinic features.
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Patient Care & Treatment Coordinator

Bloomington Periodontics & Dental Implant Center
Bloomington, IN

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Job Details

Full-time
$20 - $30 an hour
13 days ago

Benefits

Paid training
401(k)
Paid time off
Uniform allowance
401(k) matching
Employee discount
Professional development assistance
Flexible schedule
Paid sick time

Qualifications

Patient follow-up care
Patient question and concern management
Customer relationship building
Dental care patient counseling
Electronic health records (EHR) management
Phone communication
Payment processing
Dental receptionist
Emotional support for clients
Client rapport building
In-person customer service
HIPAA
Patient advocacy
Phone customer support
Dental terminology
Emotional support for patients
Eaglesoft
Emotional safety support
Health record tracking
Productivity software
Patient services management
Patient education
Managing patient records
Care coordination
Payment processing in medical billing systems
Communication skills
Patient scheduling via phone
Entry level
Office phone management
Patient collections management

Full Job Description

Patient Care & Treatment Coordinator

─

Bloomington Periodontics & Dental Implants - Bloomington, Indiana

Every patient who walks through our doors is placing their trust in us. We're looking for someone who can build that trust from the very first conversation and help patients feel informed, valued, and confident throughout their care. If you're looking for a long-term career with a highly respected specialty dental practice that values professionalism, teamwork, and exceptional patient care, we'd love to meet you.

Bloomington Periodontics & Dental Implants is seeking an exceptional Patient Care & Treatment Coordinator to join our team.

Our practice has been serving Southern Indiana since 1991 under the leadership of Dr. Mark Sutor, with Dr. Brett Kelly joining our team three years ago. We are proud to be known for outstanding patient care, strong relationships with referring doctors, and a compassionate, team-centered culture. Located in beautiful Bloomington, Indiana, our thriving college community offers an exceptional quality of life.

If you are looking for more than just another job—if you're seeking a place where your work truly matters—we would love to meet you.

About the Role

The Patient Care & Treatment Coordinator is the patient's most important guide through their specialty care experience. This role bridges clinical care, financial coordination, and emotional support so that every patient feels informed, valued, and confident in moving forward with treatment.

Excellence in this position means turning understanding into acceptance, hesitation into trust, and creating an experience where patients know they are genuinely cared for from their first consultation through completion of treatment.

Responsibilities

Present treatment plans and discuss financial arrangements with patients in a confident, compassionate manner
Help patients understand the value and benefits of recommended treatment
Coordinate treatment scheduling and facilitate a seamless patient experience
Collect patient payments and process financial transactions accurately
Answer patient questions regarding treatment, financial arrangements, and scheduling
Assist with incoming phone calls and support our front office team as needed
Maintain accurate electronic patient records
Work closely with our doctors and clinical team to ensure every patient receives exceptional care
Follow through on every patient, every treatment plan, and every commitment with consistency and attention to detail

We're Looking For Someone Who

Connects with patients quickly and genuinely, making them feel like a person—not an appointment
Listens deeply before responding, giving patients the space to share what they are really carrying
Connects treatment to what matters most to each patient so decisions feel personal and purposeful
Remains warm, calm, and confident when conversations become emotionally or financially complex
Balances the clinical, relational, and operational demands of the position with professionalism and grace
Follows through without needing reminders and takes ownership of every patient interaction
Genuinely believes in the value of exceptional periodontal and dental implant care—and patients feel that conviction
Has excellent communication and customer service skills
Is organized, detail-oriented, and able to multitask in a fast-paced environment
Is dependable, positive, and enjoys being part of a collaborative team
Is looking for a long-term career, not simply another job

Qualifications

Previous dental office experience preferred
Treatment coordinating or patient consultation experience is highly desirable
Strong understanding of dental terminology and dental office workflows
Knowledge of HIPAA regulations
Proficiency with Microsoft Office
Experience with Eaglesoft is a plus

What We Offer

Competitive pay based on experience
401(k)
Paid Time Off
Discounted dental services
Supportive, experienced team
Beautiful modern specialty practice
Monday–Friday daytime schedule
Opportunities for professional growth and long-term career development

Why Join Our Team?

At Bloomington Periodontics & Dental Implants, we believe technical excellence and genuine kindness go hand in hand. Every member of our team plays a vital role in helping patients regain their health, confidence, and quality of life.

We are looking for someone who sees this position as a profession—not simply a job. Someone who thrives on building relationships, creating trust, and helping patients confidently move toward the care they need.

If that sounds like you, we'd love to hear from you.

Location: 379 S. Park Ridge Road - Bloomington, IN 47401

Learn more about our practice at www.sutordds.com.

Pay: $20.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Flexible schedule
Paid sick time
Paid time off
Paid training
Professional development assistance
Uniform allowance

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in bloomington, in

Patient Care & Treatment Coordinator

Front Desk Coordinator I

Front Office Coordinator Float - Indiana

PCC (Patient Care Coordinator)

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