Top 712 Support analyst Jobs in Bloomington, Mn

Support Analyst
TempWorks Software —Bloomington, MN
- $40,000 - $55,000 a year
- On call
- Research
- Office
- SQL
- Health savings account
- AD&D insurance
Membership Accounting Web Support Analyst
HealthPartners/GHI —Bloomington, MN
- $24.04 - $36.06 an hour
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
Support Center Analyst
HealthPartners/GHI —Bloomington, MN
- $24.04 - $36.06 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- High school diploma or GED
- Analysis skills
- Health insurance
2d
IT Support Analyst
Transcat, Inc. —Burnsville, MN
- $23 - $28 an hour
- Mid-level
- Office
- Windows
- Employee stock purchase plan
- Health insurance
Operations Analyst I (DCR)
DAVITA —Edina, MN
- $57,784 - $76,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Databases
- Health insurance
- Dental insurance
Service Desk Analyst 1
Netrio —Golden Valley, MN
- $50,000 - $60,000 a year
- Entry level
Quick Apply
IT Operations Analyst – Executive Support
Ecolab Inc. —Eagan, MN
- $74,700 - $112,200 a year
- Overtime
- Mid-level
- Office
- Windows
- Opportunities for advancement
13d
Data Support Analyst
Verus Mortgage Capital —Bloomington, MN
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Paid parental leave
Analyst, FP&A
CVS Health —Saint Paul, MN
- $43,888 - $102,081 a year
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
IT Service Desk Analyst
All Surfaces Inc. —Bloomington, MN
- $50,000 - $60,000 a year
- Mid-level
- Office
- Travel
Quick Apply
1d
IT Support Analyst
WEG Electric Corp —Minneapolis, MN
- $70,000 - $80,000 a year
- Mid-level
- Office
- Windows
Quick Apply
Data Support Analyst
Invictus Capital Partners / Verus Mortgage Capital —Minneapolis, MN
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Paid parental leave
Board Certified Behavior Analyst
Comfort Autism Center —Roseville, MN
- $75,000 - $100,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- HIPAA
- Mid-level
- Continuing education credits
- Relocation assistance
Quick Apply
Treasury Modeling Analyst III
Wings Credit Union —Apple Valley, MN
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Finance
- Profit sharing
- Paid parental leave
Quick Apply
7d
BCBA - Board Certified Behavioral Analyst (School Based) - 31761
Ro Health —Minneapolis, MN
- $50 - $60 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Ability to walk for extended periods
- Adults
- Health savings account
- Health insurance
Quick Apply
10d
Board-Certified Behavior Analyst
Labor Solutions —Minneapolis, MN
- $55 - $65 an hour
- Part-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Positive Behavior Support Analyst
Integrity Living Options, Inc. —Minneapolis, MN
- From $24 an hour
- Part-time
- Mid-level
- Neurology
- 4 years
- Paid holidays
- Disability insurance
Quick Apply
Commercial Loan Review/ Credit Analyst Metro Area
Premier Bank —Hastings, MN
- $50,000 - $70,000 a year
- Email
- Background check
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
Financial Analyst III
Greenheck Group —Minneapolis, MN
- $105,630 - $130,485 a year
- Full-time
- Office
- Finance
- Analysis skills
Positive Support Analyst
AFFINITY RESIDENTIAL CARE LLC —Bloomington, MN
- $49,920 - $54,080 a year
- Full-time
- Adults
- Driver's License
- Bachelor's degree
Quick Apply

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support analyst jobs near bloomington, mn

Support Analyst

TempWorks Software -
Bloomington, MN

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Job Details

$40,000 - $55,000 a year

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Customer communication
SQL
Desktop applications
Productivity software

Full Job Description

Order: 451

Support Analyst Job Description

Job Summary:

At TempWorks, the Support Analyst is responsible for providing exceptional support to end users of a proprietary software package on a wide variety of issues. The Support Analyst identifies, researches, and resolves software related issues. The Support Analyst also responds to telephone calls, emails, and internal requests for software support. The Support Analyst documents, tracks, and monitors the problem to ensure a timely resolution.

General Responsibilities:

Create and maintain positive customer relationships
Utilize help desk software to track and resolve software problems and requests
Communicate professionally and effectively with customers at all levels. Explain technical details in a plain, clear, and simple manner
Troubleshoot and triage incoming support requests related to TempWorks' enterprise and hosted software solutions
Identify the nature of issues (e.g., software bugs, setup errors, corrupted data, user error) and escalate appropriately to internal teams
Required to be on-call for support issues during non-business hours on a rotating basis
Willingness to learn new technologies as they become available
Assist in the development of online FAQs and knowledge base
Learning and understanding of all aspects of the TempWorks products, including the core enterprise system, Web Center, and other ancillary product lines
Report all billable hours and expenses
Performs other related duties as assigned

Required Skills and Abilities:

Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Proficient in Microsoft Office Suite or related software
Excellent organization skills and attention to detail
Basic understanding of Software procedures and systems such as SQL
Ability to work independently

Education and Experience:

Associates degree or higher preferred
1+ years of customer service experience
Ability to be self-taught in a variety of software applications and languages
Ability to learn new technologies, software platforms, and retain information quickly
Team player with goal-oriented personality
Ability to work with non-technical end users on first level support issues

Physical Requirements:

Prolonged periods sitting at desk and working on a computer
Must be able to lift up to 10 pounds at times

Compensation and Benefits

The pay range for this role is: $40,000 - $55,000

TempWorks Software offers a comprehensive benefits package and provides eligible employees with an opportunity to enroll in various benefit programs, subject to applicable waiting periods. This includes the following:

Paid Time Off
Holiday Pay
Volunteer Time Off
Medical Insurance
Health Savings Account with Employer Contribution
Dental Insurance
Vision Insurance
401(k) with Employer Match
Life Insurance and AD&D
Short-Term and Long-Term Disability Insurance
Paid and Unpaid Leave of Absences

Applicants have rights under Federal Employment Laws

Employee Polygraph Protection Act (EPPA) Poster
“Know Your Rights: Workplace Discrimination is Illegal” Poster
Family and Medical Leave Act (FMLA) Poster

TempWorks Software does not participate in E-Verify.

Apply Now

Refine Your Search

support analyst jobs in bloomington, mn

Support Analyst

Membership Accounting Web Support Analyst

Support Center Analyst

IT Support Analyst

Operations Analyst I (DCR)

Service Desk Analyst 1

IT Operations Analyst – Executive Support

Data Support Analyst

Analyst, FP&A

IT Service Desk Analyst

IT Support Analyst

Data Support Analyst

Board Certified Behavior Analyst

Treasury Modeling Analyst III

BCBA - Board Certified Behavioral Analyst (School Based) - 31761

Board-Certified Behavior Analyst

Positive Behavior Support Analyst

Commercial Loan Review/ Credit Analyst Metro Area

Financial Analyst III

Positive Support Analyst

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