Top 1978 Support specialist Jobs in Bloomington, Mn

TIER I SUPPORT SPECIALIST (Onsite - Eagan, MN)
DOPE MARKETING —Saint Paul, MN
- $40,000 - $50,000 a year
- Weekends as needed
- CRM software
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Underwriting Data Support Specialist
Western National Group & Umialik Insurance —Edina, MN
- $20 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- US work authorization
- Computer skills
- Paid parental leave
- Health savings account
Quick Apply
Senior Claims Support Specialist - Property
Western National Group & Umialik Insurance —Edina, MN
- $23.25 - $30.69 an hour
- Full-time
- High school diploma or GED
- US work authorization
- Computer skills
- Paid parental leave
- Health savings account
Quick Apply
Customer Support Specialist II - The Toro Company
The Toro Company —Bloomington, MN
- $59,000 - $73,000 a year
- Part-time
- Hybrid work
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Technology Support Specialist
Eastern Carver County Schools —Chanhassen, MN
- $67,679 - $73,321 a year
- Online Application
- Computer science
- Computer Science
- Mid-level
14d
Tier I Technical Support Specialist
VivaQuant, Inc. —Arden Hills, MN
- $26 - $28 an hour
- Weekends as needed
- Cardiology
- Entry level
Quick Apply
Tech Support Specialist
Optum —Eden Prairie, MN
- $20 - $36 an hour
- Full-time
- 18 years or older
- Microsoft Outlook
- Computer Science
Customer Support Specialist - The Toro Company
The Toro Company —Bloomington, MN
- $52,000 - $64,000 a year
- Part-time
- Hybrid work
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Documentation Control Specialist
Teleflex —Maple Grove, MN
- $52,000 - $71,800 a year
- Background check
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Educational Support Professional - SEC
Intermediate District 287 —Richfield, MN
- $23.76 - $31.37 an hour
- Full-time
- Classroom
- Experience working with individuals with disabilities
- High school diploma or GED
- 403(b) matching
- Disability insurance
Helpdesk Support Specialist
Solution Builders —Bloomington, MN
- $21 - $28 an hour
- Azure
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
1d
Payroll and Benefits Specialist
Goodin Company —Minneapolis, MN
- $65,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Procurement Specialist
Southwest Transit —Eden Prairie, MN
- $68,640 - $104,000 a year
- Full-time
- 5 years
- ERP systems
- Mid-level
- AD&D insurance
- Disability insurance
14d
Senior Trade Compliance Specialist
Entegris —Chaska, MN
- $80,000 - $102,000 a year
- Full-time
- Bachelor's degree
- Product management
- Mentoring
- Paid holidays
- Health insurance
7d
Customer and Regulatory Specialist
Hawkins Inc —Roseville, MN
- $70,000 - $80,000 a year
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Employee stock purchase plan
- Paid holidays
Quick Apply
14d
Accounting & Compliance Specialist
Serigraphics Sign Systems, Inc —Golden Valley, MN
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Experienced Legal Specialist (Legal Administrative Assistant/Legal Secretary)
HAWS-KM —Saint Paul, MN
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Health insurance
Quick Apply
10d
Inventory Specialist
Ostbye & Anderson —Minneapolis, MN
- $21 - $25 an hour
- Full-time
- Merchandising
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
10d
Mix Design Specialist
Martin Marietta —Blaine, MN
- $47.66 an hour
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
1d
SCS Loan Servicing Specialist
Alerus Financial —Shoreview, MN
- $28 - $33 an hour
- Mid-level
- Office
- Ability to sit for extended periods
- Paid holidays
- Disability insurance
Quick Apply

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support specialist jobs near bloomington, mn

TIER I SUPPORT SPECIALIST (Onsite - Eagan, MN)

DOPE MARKETING -
Saint Paul, MN

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

CRM software
HubSpot

Full Job Description

TIER I SUPPORT SPECIALIST

About DOPE Marketing

DOPE Marketing is a direct mail automation platform serving thousands of home service businesses across the United States. We've grown from a startup to a $28M+ revenue company in just over six years by building technology that makes direct mail as easy as running a digital ad. Our platform combines data-driven targeting, automated campaign management, and a full-service print and mail operation, all accessible through software that our clients use every day.

The Tier I Support Specialist Role

The Tier I Support Specialist plays a critical role on our Customer Success Team, ensuring client accounts are running smoothly, resolving issues promptly, and creating a positive experience for every customer. In this role, you’ll be the first point of contact for client questions, troubleshooting, and process guidance while collaborating with the internal team to keep campaigns on track.

Our clients are home service business owners: HVAC, roofing, landscaping, plumbing. They're busy, they're direct, and they need fast answers. If you can handle a high volume of client interactions, multitask without dropping the ball, and turn frustrated clients into loyal ones, this role has real growth potential.

Core Duties / What You Will Own

Triage inbound issues accurately — act as the first point of contact for client inquiries via email, phone, and chat, ensuring prompt and professional responses
Resolve common/known issues independently using existing documentation and resources — Identify and troubleshoot technical issues, work with clients and internal teams to resolve them effectively
Provide guidance and support to clients in using our software, tools, and services
Escalate complex issues with enough context for leadership to act on quickly
Document customer interactions and resolutions in the CRM system to maintain timely, accurate and comprehensive records
Contribute to improving processes by identifying opportunities for enhanced service delivery
Maintain rigorous time management to resolve customer issues and drive platform adoption
Collaborate with internal teams to identify, escalate and resolve recurring client issues
Represent the brand well under pressure

What We Are Looking For

1+ years of experience in customer support, client success, or account management — this is a junior position perfect for recent college grads or experienced professionals looking for a new career as part of a fast paced start-up environment. (Internships and part-time work experience is applicable)
Familiarity with support platforms (Crisp, Intercom, Zendesk, or similar) and CRM systems (HubSpot experience is a strong plus)
Exposure to / experience with basic troubleshooting on web-based or cloud applications
Comfort with AI-powered support tools and a willingness to leverage automation
Exceptional written and verbal communication , you can de-escalate a frustrated client and make them feel heard
Analytical mindset , you use data to identify trends, not just gut feeling
Ability to work cross-functionally with sales, product, and operations teams
You take ownership. When a client has a problem, it becomes your problem until it's resolved
Strong inquisitive, communication and multitasking skills and the ability to self-direct work with a focus on action
Excellent time management and prioritization capabilities
Relevant industry experience in home service or local business, online retail, social commerce is a plus. The more familiar and confident you are already with communicating B2B, the better
Applicable certifications are a plus (Ex: HubSpot, Zendesk, etc)

You’re right for this role if you have:

A naturally inquisitive mindset coupled with strong problem-solving instincts that translated into the ability to reproduce issues and isolate root causes
Excellent communication (verbal and written) and de-escalation skills
Great organizational habits, prioritization capabilities and the ability to juggle multiple priorities
A bias for action and the ability to direct your own work

This Role Is Probably NOT For You If:

You see support as a dead-end role. (We see it as the heartbeat of the client experience!)
Lack of a sense of urgency — you let problems sit and build instead of flagging them immediately. We need proactive communication, not surprise escalations.
You get defensive when clients are upset. Our clients are direct and so are we
You're not comfortable with AI tools , we're building a modern, tech-enabled support function

Our Culture

We value direct communication, personal accountability, and critical thinking. We don't hire people who nod their heads and go through the motions. We hire people who see problems, say something, and then fix them. If you need someone to hold your hand every step of the way, this isn't the place for you. If you thrive when given real ownership and the trust to figure things out , you'll love it here. Our leadership team operates on EOS (Entrepreneurial Operating System), and one of the guiding principles of this system is that we expect every team member to own their number, hit their rocks, and communicate openly when something isn't working. We'd rather hear a hard truth on Monday than discover a hidden problem on Friday.

How to Apply: Submit your resume (Optional: Include a brief cover letter …)

JOB TYPE: Full-Time, Salaried

COMPENSATION: $40,000 - $50,000 / Annually

WORK LOCATION: In-Office / In-Person (Required) 3225 Neil Armstrong Blvd, Eagan, MN 55121

SCHEDULE:

Typically M-F, 9am to 5pm with ability to flex as needed for high-volume support demands
Possible weekends as needed

BENEFITS:

401(k) / 401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Paid time off

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Compensation Package:

Bonus opportunities
Performance bonus
Quarterly bonus

People with a criminal record are encouraged to apply

Ability to Commute:

Saint Paul, MN 55121 (Required)

Work Location: In person

Quick Apply

Refine Your Search

support specialist jobs in bloomington, mn

TIER I SUPPORT SPECIALIST (Onsite - Eagan, MN)

Underwriting Data Support Specialist

Senior Claims Support Specialist - Property

Customer Support Specialist II - The Toro Company

Technology Support Specialist

Tier I Technical Support Specialist

Tech Support Specialist

Customer Support Specialist - The Toro Company

Documentation Control Specialist

Educational Support Professional - SEC

Helpdesk Support Specialist

Payroll and Benefits Specialist

Procurement Specialist

Senior Trade Compliance Specialist

Customer and Regulatory Specialist

Accounting & Compliance Specialist

Experienced Legal Specialist (Legal Administrative Assistant/Legal Secretary)

Inventory Specialist

Mix Design Specialist

SCS Loan Servicing Specialist

I want to receive the latest job alert for support specialist in bloomington, mn

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