Top 1781 Client program manager Jobs in Boca Raton, Fl

Client Relationship Manager - Remote
HCM Unlocked —Boca Raton, FL
- $90,000 - $95,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
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Electrical Project Manager
Meisner Electric —Boca Raton, FL
- Full-time
- Clean driving record
- Construction site
- Word processing
- Paid holidays
- Health insurance
Quick Apply
Survey Crew Chief
First Choice Surveying —Palm Beach, FL
- $27 - $30 an hour
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
- Health savings account
- Paid holidays
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Speech Therapist (Part Time)
Ann Storck Center —Fort Lauderdale, FL
- Part-time
- Classroom
- Computer literacy
- Adults
Managed Lanes and Ramp Signals Program Manager
Metric Engineering —Fort Lauderdale, FL
- $75,000 - $95,000 a year
- Full-time
- Management
- Customer service
- Mid-level
- Health savings account
- Health insurance
cabinet vision drafter & estimator
Woodwork Custom Carpentry and Remodeling —Deerfield Beach, FL
- $25 - $30 an hour
- Full-time
- Mid-level
- Presentation skills
- Organizational skills
Quick Apply
19h
Regional Operations Manager (Aspire Experience Required)
Greenfield Partners —Lake Worth, FL
- $85,000 - $95,000 a year
- Full-time
- Spanish
- Sales
- Customer service
- Paid holidays
- Paid time off
Quick Apply
Chief Inspector
Bond OpCo, LLC —Fort Lauderdale, FL
- Full-time
- 5 years
- Travel
- Computer skills
- Paid holidays
- Dental insurance
13d
IOP Clinical Therapist
The Recovery Village —Lake Worth Beach, FL
- Full-time
- LMFT
- Addiction Medicine
- Licensed Clinical Social Worker
- Health savings account
- Paid holidays
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5d
HVAC-R Commercial Refrigeration Technician - $1500 Sign-On Bonus
Atlantic Refrigeration —Delray Beach, FL
- $43 - $47 an hour
- Full-time
- Background check
- Clean driving record
- Driver's License
- Opportunities for advancement
- Flexible schedule
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Bilingual Outside Sales Consultant (North Broward County)
All Florida Paper LLC —Boca Raton, FL
- $75,000 a year
- Full-time
- Spanish
- Microsoft Outlook
- English
- Paid holidays
- Disability insurance
Quick Apply
Finance and Insurance Manager ( Management Program - 1 yrs Exp Req)
New York Life Insurance Company —Sunrise, FL
- $60,000 - $280,000 a year
- Full-time
- Hybrid work
- Background check
- Sales
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Case Manager
Archways, Inc. —Fort Lauderdale, FL
- $42,000 - $45,000 a year
- Full-time
- Nursing
- Writing skills
- Adults
- Health insurance
- Dental insurance
Quick Apply
Plumbing Superintendent
B & I Contractors, Inc —Tamarac, FL
- Full-time
- 6 years
- Construction site
- Ability to lift 50 pounds
- Health insurance
- 401(k) matching
Quick Apply
Account Manager
Paradym Advisors Co —West Palm Beach, FL
- $52,346.80 - $63,041.30 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
7d
Physical Therapist Home Health
Brooks Rehabilitation —Florida
- Part-time
- BLS Certification
- Physical & Rehabilitation Medicine
- Mid-level
- Travel reimbursement
- Continuing education credits
Quick Apply
Retail Assistant Store Manager, Maje, Sawgrass Mills Mall
SMCP NORTH AMERICA (US, CANADA) —Boca Raton, FL
- Weekends as needed
- Merchandising
- Mid-level
- Supervising experience
- Paid parental leave
- Paid holidays
Quick Apply
12d
Account Manager
Paradym Advisors Co —Boca Raton, FL
- $52,346.80 - $63,041.30 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
7d
Client Care Coordinator(BHT)
The Luminous Care —Margate, FL
- $15 - $17 an hour
- Full-time
- Background check
- CPR Certification
- Clean driving record
- Paid holidays
- Health insurance
Quick Apply
Manager II, Technical Accounting
Seminole Hard Rock Support Services —Davie, FL
- Full-time
- CPA
- 5 years
- Research
Quick Apply

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client program manager jobs near boca raton, fl

Client Relationship Manager - Remote

HCM Unlocked -
Boca Raton, FL

Quick Apply

Job Details

Full-time
$90,000 - $95,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan
Pet insurance

Qualifications

Mid-level
3 years
Analysis skills
Presentation skills
Human capital management
Leadership
Communication skills

Full Job Description

Position Overview

The Client Relationship Manager role is crucial in ensuring our clients’ expectations are met while building strong, lasting business relationships. The CRM will act as a bridge between the client and internal teams, advocating for client success by ensuring the client feedback is heard and addressed throughout the organization. The CRM will strive to enhance client satisfaction, retention, and business growth through strategic account management and exceptional service delivery.

Key Responsibilities | Essential Job Functions

Client Relationship Management:

Develop a deep understanding of client goals and business objectives, positioning HCM software optimization as a strategic solution.
Act as the client’s advocate within the organization, ensuring their needs are prioritized and met. Serve as the voice of the client within the organization.
Build and maintain strong relationships with client leadership to enhance their experience and satisfaction.
Develop and implement effective strategies for client retention and satisfaction, utilizing feedback to drive continuous improvement.
Recognize and celebrate client milestones to strengthen relationships.

Client Success Strategies:

Own a book of complex client engagements, ensuring that Key Performance Indicators are met or exceeded while efficiently using internal tools and resources.
Utilize analytics to monitor client health scores, track engagement metrics, and identify at-risk clients for targeted retention efforts.
Proactively detect potential issues to client relationships and establish action plans to mitigate risks, collaborating with cross-functional teams as necessary.
Identify opportunities to improve internal processes and efficiencies to drive financial success of the client relationship.

Internal Collaboration:

Serve as an informal leader within the organization by mentoring and guiding colleagues, fostering a collaborative and high-performing environment.
Build strong cross-functional relationships to address client needs effectively and ensure transparency across teams.
Track and monitor request turnaround times, budgets, and deliverables, keeping all stakeholders informed and accountable as applicable.
Effectively manage client escalations, ensuring prompt resolution of issues while maintaining clear communication with all parties involved. Develop action plans to address concerns and prevent future occurrences.
Partner with the sales team to identify upsell or cross-sell products/services opportunities.

Value Add Services:

Stay informed on industry trends and major competitor activities and initiatives, providing valuable insights and recommendations to clients.
Prepare and present Executive Business Reviews (EBRs) to key decision-makers, highlighting successes, future initiatives, and opportunities for growth.

Qualifications, Education, and Experience

3-5 years of experience in the HCM industry, client relationship management, project management, program management, or a similar role preferred.
Enthusiasm for driving positive changes and delivering exceptional client experiences.
Strong sense of ownership; ability to be empathetic towards the client when faced with tough conversations. Being able to tailor messages to all audiences.
Exceptional written and verbal communication skills.
Strong analytical skills with the ability to leverage data for decision-making.
Proficiency in basic MS Office tools (Word, Excel, Outlook, PowerPoint).
Experience preparing and presenting to executive-level stakeholders.

Key Performance Indicators (KPIs)

Net Promoter Score (NPS): Measure client loyalty and likelihood to recommend our services.
Client Satisfaction: Assess client satisfaction ratings based on client feedback and surveys.
Client Retention Rate: Track the percentage of clients retained over a specific period.
Book of Business: Monitor the revenue-generating client list, focusing on managing complexity and annual contract value.

Cognitive and Physical Demands

Daily/majority of the day: sitting, computer work, screen time, keyboarding, typing, wrist flexing/extension and other repetitive movements
Daily/consistent: Use of professional judgement in alignment with HCM Unlocked values and policies, ability to communicate effectively verbally and written, translate high level instructions into an executable process flow, and to complete medium to large projects with minimal assistance and supervision.
Frequently: Learning new software applications and recalling important processes

Compensation & Benefits

The salary range for this position is $90,000-$95,000 per year. This range is based on relevant experience, skills, qualifications, and market data, and represents our good faith estimate at the time of posting. We offer a comprehensive benefits package including health insurance (medical, dental, vision, and life), voluntary benefits, pet insurance, retirement plan, and PTO.

Our commitment to an inclusive workplace

HCM Unlocked is an Equal Opportunity Employer committed to maintaining a workplace that is free from harassment and discrimination of any kind. We value and respect the unique differences of our employees, recognizing that diversity fosters innovation, drives curiosity, and contributes to the overall success of our organization.

We provide equal employment opportunities to all individuals regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or any other characteristic protected by applicable laws or regulations. HCM Unlocked is committed to providing reasonable accommodations for applicants and employees with disabilities to ensure equal access to employment opportunities.

HCM Unlocked participates in the E-Verify Employment Verification Program.

Quick Apply

Refine Your Search

client program manager jobs in boca raton, fl

Client Relationship Manager - Remote

Electrical Project Manager

Survey Crew Chief

Speech Therapist (Part Time)

Managed Lanes and Ramp Signals Program Manager

cabinet vision drafter & estimator

Regional Operations Manager (Aspire Experience Required)

Chief Inspector

IOP Clinical Therapist

HVAC-R Commercial Refrigeration Technician - $1500 Sign-On Bonus

Bilingual Outside Sales Consultant (North Broward County)

Finance and Insurance Manager ( Management Program - 1 yrs Exp Req)

Case Manager

Plumbing Superintendent

Account Manager

Physical Therapist Home Health

Retail Assistant Store Manager, Maje, Sawgrass Mills Mall

Account Manager

Client Care Coordinator(BHT)

Manager II, Technical Accounting

I want to receive the latest job alert for client program manager in boca raton, fl

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