Top 3427 Customer experience manager Jobs in Boca Raton, Fl

Merchandise Manager, Fashion Hair Accessories
Epoca International —Boca Raton, FL
- $75,000 - $85,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Writing skills
- Merchandising
- Health savings account
- Relocation assistance
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3h
Selling Branch Manager
Confidental Company —Fort Lauderdale, FL
- $55,000 - $80,000 a year
- Overtime
- Microsoft Word
- Spanish
- Microsoft Outlook
- Paid training
- Health savings account
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Assistant Project Manager - Luxury Residential
Coble Builders —Hollywood, FL
- From $80,000 a year
- Weekends as needed
- Background check
- Spanish
- OSHA
- AD&D insurance
- Paid holidays
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Community Association Manager - Palm Beach County, Fl
Indian Spring Master Association, Inc. —Boynton Beach, FL
- $52,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Market Leader - Boynton Beach Branch
BankUnited, N. A. —Boynton Beach, FL
- Mid-level
- Office
- Driver's License
Senior Marketing Manager
Neal Roofing and Waterproofing —West Palm Beach, FL
- $130,000 - $220,000 a year
- Full-time
- Management
- Research
- Office
- Health savings account
- Health insurance
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6d
Account Manager
CentralReach —Fort Lauderdale, FL
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- 5 years
- Senior level
- Leadership
- Paid parental leave
- Health insurance
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Risk Manager
Robert Half —Sunrise, FL
- $43.70 - $50.60 an hour
- Temporary
- Mid-level
- Analysis skills
- US work authorization
- Disability insurance
- Dental insurance
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12d
Sr. Operations Manager
PrimeFlight Cargo Services —West Palm Beach, FL
- $90,000 - $100,000 a year
- Full-time
- Background check
- 18 years or older
- 5 years
- Health insurance
- Dental insurance
Quick Apply
6d
Community Manager
MAXX Properties —Plantation, FL
- $90,000 a year
- Full-time
- Mid-level
- Apartments
- Contracts
- Tuition reimbursement
- Paid time off
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Restaurant General Manager (Mister O1) Coconut Creek location
Mister O1 Extraordinary Pizza —Coconut Creek, FL
- $75,000 - $78,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Quick service & fast food restaurant
- Paid training
- Health insurance
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Assistant Property Manager
Cushman & Wakefield —Boca Raton, FL
- $29.42 - $34.62 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
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Property Manager/Hillsboro Beach/Mid-rise
Akam Associates Inc. —Hillsboro Beach, FL
- $100,000 - $110,000 a year
- Full-time
- 5 years
- Team management
- Senior level
- Paid holidays
- Health insurance
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6d
Community Manager
Asset Living —Pompano Beach, FL
- $65,295 a year
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
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Assistant Property Manager
Blue Castle Agency —Boca Raton, FL
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Residential
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Assistant General Manager (FLL)
CLEAR - Field —Fort Lauderdale, FL
- $95,000 - $110,000 a year
- Weekends as needed
- 5 years
- Mentoring
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
4d
Program Manager, Customer Experience (WOW Programs)
Chewy —Plantation, FL
- $86,500 - $138,500 a year
- Full-time
- 5 years
- Travel
- Senior level
- Paid holidays
- Health insurance
14d
Customer Service Manager, Airport Customer Experience
American Airlines —West Palm Beach, FL
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
17h
Community Manager - Hollywood
Greystar Real Estate Partners LLC —Fort Lauderdale, FL
- $85,000 - $90,000 a year
- Email
- Sales
- Word processing
- Mid-level
- Paid parental leave
- Paid holidays
5d
Property Manager (Lease-Up)
Bozzuto —West Palm Beach, FL
- $95,000 - $100,000 a year
- 5 years
- Residential
- Bachelor's degree
- Paid holidays
- Health insurance

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Merchandise Manager, Fashion Hair Accessories

Epoca International -
Boca Raton, FL

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
3 hours ago

Benefits

Health savings account
Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Experience working in the beauty industry

Full Job Description

Company Overview

Epoca designs, develops, and distributes quality consumer products for the home from factory floor to retail shelf, serving the world's major retailers. We bring brands to life through innovative product, driving both e-commerce and traditional in-store retail to deliver a seamless omnichannel experience for customers everywhere.

Our portfolio includes some of the most recognized names in home and lifestyle: Ecolution, Primula, Paris Hilton, Tasty, Goodful, Pioneer Woman, Country Living, and Cooking Light. Our retail partners span the globe, and in the USA include Walmart, Amazon, Target, QVC, Ross Stores, TJ Maxx, Publix, Wegmans, and many others.

We move quickly, and we genuinely enjoy a fun, family-business culture where ideas are welcome and decision-making is encouraged at every level. We would love to hear from you.

The Opportunity

We are looking for a talented, driven Merchandise Manager to build and grow our Fashion Hair Accessories category. This is a product category on the rise: hairbrushes, hair ties, hair bands, scrunchies, hair clips, hair pins, hair bows, heatless hair curlers, and the fast-moving, trend-driven items that follow. It is a business that lives at the intersection of fashion, beauty, and social media, and it rewards someone who watches trends closely and can move on them fast.

This person will own the category from idea to shelf: spotting trends, developing product with our overseas team, shaping assortments and packaging, and partnering with Sales to win at retail. We want someone who does not just manage this category but is genuinely excited by it, follows it in their own life, and has a point of view on where it is headed.

This position is based in our Boca Raton office. Relocation assistance is available for the right candidate.

Essential Duties & Responsibilities

Category & Trend Leadership

Own the Fashion Hair Accessories category and act as its internal champion, from trend identification through product launch and lifecycle management.
Live and breathe the category: track fashion, beauty, and hair-accessory trends across retail, social media, influencers, and emerging brands, and translate what you see into a forward-looking product pipeline.
Conduct market research and competitive shops to drive new product development and optimize customer assortments.
Identify assortment gaps, shelf opportunities, and white space, and deliver insight-driven recommendations that keep our offering fresh, relevant, and ahead of the curve.

Product Development & Sourcing

Understand and manage timelines for new product development from concept through production, ensuring deadlines are met and finalized products meet design specifications.
Maintain clear, concise, and direct communication with overseas factories in Asia to streamline development timelines and prevent execution errors.
Partner directly with factories to actively influence, shape, and direct product designs based on manufacturing capabilities and market demand.
Collaborate with the Product Design team to identify relevant trends and concepts and to develop new products and updates to existing ones that align with performance, trends, and brand direction.
Evaluate new products presented by the overseas team, and manage the sampling process by reviewing, documenting, and routing samples for development and customer reviews.
Provide clear, accurate sample revision comments to the sourcing team throughout the development process.
Liaise with the China team during evening hours as needed to accommodate the time-zone difference, keeping sourcing, sampling, and development moving without delay.

Costing, Margin & Analytics

Partner with Sales on product cost analysis of benchmark items to align on target costs and margin requirements.
Build and maintain category math in Excel: costing, margin, pricing scenarios, and assortment planning.
Analyze POS and sell-through data to monitor category performance and inform future product and assortment strategy.
Maintain organized, detailed records of product specifications, costs, and vendor agreements.

Cross-Functional Execution & Retail Support

Provide the Sales team with support on all product information, strategy, and marketing plans for the category.
Collaborate with cross-functional teams to design, proof, and finalize packaging and creative assets, ensuring alignment with branding requirements and retailer standards.
Partner closely with the graphics team on packaging: shaping creative direction, writing and creating on-pack copy, and reviewing, proofing, and approving artwork through final production.
Build and facilitate PowerPoint presentations for customer and line reviews.
Work closely with packaging, compliance, sourcing, and logistics to manage production timelines, costs, and quality control, and to support compliance across national brand and private label programs.
Prepare presentations and reports on category performance for senior management.

Experience & Qualifications

Direct, hands-on experience in the Fashion Hair Accessories category (hairbrushes, hair ties, scrunchies, clips, bows, heatless curlers, and related items) is required, along with genuine, demonstrated enthusiasm for this category specifically. This is not a category we will train from scratch: we want someone who already knows it, follows the trends, has opinions on the products, and is excited to build this business.
Adaptable, proactive professional with a true "can-do" attitude—eager and willing to take on new tasks, projects, and responsibilities as business needs evolve.
Comfortable and highly familiar with using AI tools and platforms in day-to-day work (for research, trend analysis, content, and productivity), and eager to put them to work in the role.
Bachelor's degree in Merchandising, Business, Design, Fashion, or a related field, or equivalent practical experience.
3+ years of product management, merchandising, or product development experience, preferably in fashion accessories, beauty, or housewares.
Strong Microsoft Office skills, with real strength in Excel-based math and confident use of PowerPoint.
Strong analytical, mathematical, and problem-solving skills.
Excellent communication skills and a proven ability to work in a cross-functional, collaborative, team-oriented environment.
Self-motivated, organized, and process-oriented, with strong attention to detail and the ability to multitask and thrive in a fast-paced, deadline-driven setting.
Retail or wholesale background; e-commerce experience a plus.
Basic understanding of manufacturing processes and costs; familiarity with supply chain and inventory planning a plus.
Able to work on-site in our Boca Raton office on a hybrid schedule (M-TH in office; Fri WFH).

Schedule & Location

Job Type: Full-time
Schedule: 8-hour shift, Monday to Friday
Work Location: In person, Boca Raton, FL (hybrid, with 4 regular in-office days)
Relocation: Relocation assistance is available for the right candidate

Benefits

401(k) with matching
Health, dental, and vision insurance
Health savings account
Life insurance
Paid time off
Flexible, collaborative, family-business culture

Epoca International, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Epoca International, LLC is a drug-free workplace, and we use E-Verify to confirm the identity and employment eligibility of all new hires.

Pay: $75,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in boca raton, fl

Merchandise Manager, Fashion Hair Accessories

Selling Branch Manager

Assistant Project Manager - Luxury Residential

Community Association Manager - Palm Beach County, Fl

Market Leader - Boynton Beach Branch

Senior Marketing Manager

Account Manager

Risk Manager

Sr. Operations Manager

Community Manager

Restaurant General Manager (Mister O1) Coconut Creek location

Assistant Property Manager

Property Manager/Hillsboro Beach/Mid-rise

Community Manager

Assistant Property Manager

Assistant General Manager (FLL)

Program Manager, Customer Experience (WOW Programs)

Customer Service Manager, Airport Customer Experience

Community Manager - Hollywood

Property Manager (Lease-Up)

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