Top 2 Customer support & client services occupations Jobs in Boca Raton, Fl

Patient Liason
Rand Eye Institute —Pompano Beach, FL
- $18 - $22 an hour
- Part-time
- Background check
- Private practice
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply

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Patient Liason
Rand Eye Institute —Pompano Beach, FL
Answer a high volume of incoming telephone calls in a courteous and efficient manner. Document telephone encounters accurately within the EMR.
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Patient Liason

Rand Eye Institute -
Pompano Beach, FL

Quick Apply

Job Details

Part-time | Full-time
$18 - $22 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Teamwork
Medical scheduling
High school diploma or GED
Medical administrative support
Attention to detail

Full Job Description

Join Our Team

Rand Eye Institute is seeking a friendly, organized, and compassionate Patient Liaison / Front Desk Coordinator to provide exceptional customer service and ensure a positive patient experience from check-in through check-out. The ideal candidate is professional, detail-oriented, thrives in a fast-paced medical environment, and enjoys helping patients while working collaboratively with physicians and clinical staff.

Healthcare or medical office experience is preferred. Ophthalmology experience is a plus but not required.

Primary Responsibilities

Patient Check-In/Check out

Welcome patients with professionalism and courtesy.
Verify demographic and insurance information.
Collect and scan insurance cards, identification, and required documentation.
Obtain necessary signatures and completed registration forms.
Collect copayments, deductibles, and outstanding balances.
Schedule follow-up appointments according to physician recommendations.
Ensure patients are accurately checked into the electronic medical record (EMR).

Telephone & Communication

Answer a high volume of incoming telephone calls in a courteous and efficient manner.
Schedule, reschedule, and confirm patient appointments.
Respond to patient inquiries or direct them to the appropriate team member.
Document telephone encounters accurately within the EMR.

Qualifications

High school diploma or equivalent required.
Minimum of 1 year of medical front office or healthcare customer service experience preferred.
Excellent customer service and communication skills.
Strong organizational and multitasking abilities.
Comfortable working in a fast-paced environment.
Accurate data entry and computer skills.
Experience with electronic medical records (EMR) preferred.
Professional appearance and positive attitude.
Reliable, punctual, and team-oriented.

Benefits

We offer a competitive compensation package, including:

Competitive pay based on experience
Paid Time Off (PTO)
Paid holidays
Health, dental, and vision insurance
401(k)
Supportive team environment
Opportunities for career growth within our expanding practice

Why Join Rand Eye Institute?

At Rand Eye Institute, we are committed to delivering exceptional eye care while creating an outstanding experience for every patient. Our team values professionalism, compassion, teamwork, and excellence. If you enjoy making a positive impact and working in a collaborative healthcare environment, we'd love to hear from you.

Apply today and become part of a team dedicated to excellence in patient care.

Job Types: Part-time, Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Medical Specialty:

Ophthalmology

Education:

High school or equivalent (Preferred)

Experience:

Customer Support & Client Services Occupations: 1 year (Preferred)

Work Location: In person

Quick Apply

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customer support & client services occupations jobs in boca raton, fl

Patient Liason

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