Top 44 Customer care manager Jobs in Boise, Id

Client Relationship Manager II
Truckstop —Boise, ID
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Customer Service Account Manager
KimCo Design and Manufaturing —Boise, ID
- Full-time
- Microsoft Excel
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Director Client Services
Advantage Solutions —Boise, ID
- $93,100 - $121,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Dominos Customer Service Representative / Manager in Training
Domino's Pizza Eagle, ID —Eagle, ID
- $13 an hour
- Part-time
- Background check
- Sales
- Customer service
- Paid training
- Employee discount
Quick Apply
Customer Service Manager
Mountain West Bank —Boise, ID
- Extended hours
- Computer literacy
- Mid-level
- Office
- Profit sharing
- Health savings account
Client Servicing Team Lead
Clearwater Analytics, LLC —Boise, ID
- Full-time
- 7 years
- Salesforce
- Finance
- Opportunities for advancement
Quick Apply
Client Manager
Route Networking Group (RNG Group) —Boise, ID
- $90,000 - $205,000 a year
- 3 years
- Analysis skills
- Presentation skills
- Paid holidays
- Disability insurance
MRO Customer Service Manager
Western Aircraft —Boise, ID
- Full-time
- Background check
- Pass drug screening
- 3 years
- Wellness program
- Paid jury duty
Quick Apply
Senior Client Executive
defi AUTO LLC —Boise, ID
- $100,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
Quick Apply
Customer Service Manager
Wendy's —Boise, ID
- 18 years or older
- ServSafe
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Client Services Agent
Acumen LLC —Boise, ID
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Ability to walk for extended periods
- Writing skills
Quick Apply
Sr Client Advisor
Trucordia —Boise, ID
- $100,000 - $150,000 a year
- Full-time
- Hybrid work
- Senior level
- Communication skills
- Analytics
- Health savings account
- AD&D insurance
Quick Apply
Occupational Therapist for Adult IDD clients in Idaho - Teletherapy
Soundly Speaking Therapy Services, PLLC —Boise, ID
- Part-time
- Management
- Doctoral degree
- Physical & Rehabilitation Medicine
Quick Apply
8d
Private Client Advisor
Key Investment Services, LLC —Eagle, ID
- $55,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED

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Client Relationship Manager II

Truckstop -
Boise, ID

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Qualifications

Computer operation
Customer communication
Microsoft Excel
Microsoft Outlook
Computer literacy
Employee relationship building
High school diploma or GED

Full Job Description

At Truckstop, we have transformed the entire freight-moving lifecycle with our SaaS solutions. From freight matching to payments and everything in between, we are the trusted partner for carriers, brokers, and shippers alike. We lead this industry forward with our One Team mindset committing to principles such as assume positive intent, have each other's back, and be your authentic self. Our drive for greatness produces high expectations, yet our regard for humans is even higher. Join a team of brilliant minds and generous hearts who care deeply about other's success.

Please note: This is a full-time, in-person role based at our Boise office (1444 S. Entertainment Ave., Boise, ID 83709).

Job Title: Client Relationship Manager II

Position Summary:

The Client Relationship Manager II is considered the front-line ambassador, serving as the primary point of contact for clients. In this role, your primary focus will be on building strong client relationships, identifying and solving root causes of recurring issues, and collaborating with cross-functional teams to improve our products and services. You will have the opportunity to work directly with company executives and their finance departments.

Essential Job Functions:

Client communication via email and chat, Positive, proactive and open communications with customers using established channels.

Provide information to customers by verifying their request; answering questions; and aiding assistance. Responding to moderately complex client queries

Find a satisfactory solution to a given problem using standard operating procedures.

Resolve basic product or service problems by clarifying the customer's concerns and determine the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up as needed to ensure resolution.

Onboard new clients providing excellent customer service and making them feel welcome.

Collaborate with the product team to improve client experience and automation opportunities.

Build and nurture relationships with diverse clients, understanding their unique needs and contributing to their success.

Learning to work with client data to derive insights, using data to proactively address potential issues and drive better outcomes for our clients and the business.

Document account information to track daily/monthly trends.

Position Requirements:

High school diploma or equivalent, bachelor's degree preferred

Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment

A minimum of two or more years of experience in a similar role is preferred

Capabilities:

Ability to become familiar with company products and navigate systems in a reasonable amount of time. Ability to learn client service capabilities and norms.

Effective and strong communication skills both verbally and in writing

Exceptional customer service skills with the ability to seek to understand and problem solve

Ability to understand, problem solve and respond to customers' needs in a timely manner

Displays meticulous attention to detail

Demonstrated ability to communicate with business owners and finance professionals

Ability to multi-task, prioritize work and manage own time to meet department goals and deadlines

Ability to maintain collaborative effective working relationships within all areas of the company

Support a team environment, focused on the greater good and eager to pitch in to help when needed

Displays a proactive approach utilizing initiative, and great follow through skills

The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or completed by the partner.

FLSA Status: Non-Exempt

Physical Demands:

Minimum physical exertion. While performing the duties of this position, the employee is frequently required to sit, communicate, reach and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 5 pounds on a regular basis. Manual dexterity and coordination are required over 75% of the work period while operating equipment such as computer keyboard and mouse.

Work Environment:

The working conditions will vary between an office environment and a remote home environment. The ideal protected indoor work environment is a clean, non-hazardous work area. The noise level in the work environment is typical of most office or remote home environments with telephones, personal interruptions, and background noises.

EEO Statement:

Truckstop.com provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the employee.

Truckstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Truckstop participates in the E-Verify program. Learn more about the E-Verify program here: https://www.e-verify.gov/

Truckstop Privacy Policy

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Refine Your Search

customer care manager jobs in boise, id

Client Relationship Manager II

Customer Service Account Manager

Director Client Services

Dominos Customer Service Representative / Manager in Training

Customer Service Manager

Client Servicing Team Lead

Client Manager

MRO Customer Service Manager

Senior Client Executive

Customer Service Manager

Client Services Agent

Sr Client Advisor

Occupational Therapist for Adult IDD clients in Idaho - Teletherapy

Private Client Advisor

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