Top 13 It field technician Jobs in Boise, Id

IT Field Technician
City of Boise, ID —Boise, ID
- $23.77 - $28.22 an hour
- 8 hour shift
- Background check
- Clean driving record
- English
- Commuter assistance
- Paid parental leave
8d
IT Field Technician
Barrister Global Services Network INC —Nampa, ID
- $40 - $45 an hour
- Temporary
- Mid-level
- Driver's License
- Smartphone
- Flexible schedule
Quick Apply
On-Site Customer Tech Copier Support
Pacific Office Automation —Boise, ID
- $20 - $29 an hour
- Full-time
- Analysis skills
- Experience equivalent to degree accepted
- In-person
- Health insurance
- Dental insurance
Quick Apply
2d
Data Migration Field Support Technician - Boise, ID/On-Site
Software Technology Inc —Boise, ID
- Microsoft Outlook
- Writing skills
- Mid-level
Quick Apply
Field Service Technician - II
Longfinch Technology —Boise, ID
- $40,000 - $50,000 a year
- Full-time
- DevOps
- Mid-level
- Windows
- Health savings account
- Relocation assistance
Quick Apply
Field Engineer Level III Support Technician
MicroTech Systems, Inc. —Boise, ID
- Full-time
- Mid-level
- 4 years
- Associate's degree
- Paid holidays
- Health insurance
Field Engineer Level II Support Technician
MicroTech Systems, Inc. —Boise, ID
- Full-time
- Mid-level
- Microsoft Office
- Associate's degree
- Paid holidays
- Health insurance
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HARDY INDUSTRIES —Kuna, ID
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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IT Field Technician

City of Boise, ID -
Boise, ID

Apply Now

Job Details

Full-time
$23.77 - $28.22 an hour
8 days ago

Benefits

Commuter assistance
Paid parental leave
457(b)
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Non-technical user support
Computer operation
Peripheral setup
Software implementation
English
Software installation
User training (technical support)
Driver's License
Computer hardware
Driving
Desktop (troubleshooting support)
Computer management
Data backup
Desktop administration
Peripheral hardware support
Operating system installation

Full Job Description

Summary Statement

Keep the City of Boise connected. As an IT Field Technician, you'll play a hands-on role in supporting the technology that keeps City services running. From deploying and maintaining computers, printers, and specialized equipment to troubleshooting technical issues and providing exceptional customer support, you'll help ensure employees have the tools they need to serve our community. If you enjoy solving problems, working directly with customers, and being part of a collaborative team that keeps technology operating at its best, we'd love to hear from you.

To ensure internal equity and alignment with the approved budget for this position, offers are made within the posted hiring range. Although the hiring range is fixed, employees receive an exceptional benefits and total rewards package that enhances the overall value of employment with the City of Boise.

Required Knowledge, Experience, And Training

High School diploma or equivalent and
Two years of experience providing basic PC hardware/software support, which includes installing and configuring personal computers (PCs) and/or peripherals, installing software and performing routine file backup operations in a medium to large-scale computer or client/server system,
Or an equivalent combination of education and/or experience.
Knowledge of: the principles and practices of PC or network server operation or both; normal preventative maintenance practices for PCs or network servers or both; PC or network server software; computer usage including related software; and installation, maintenance and operation of computer hardware and software, peripherals, operating systems and applications software.

Licensing And Other Requirements

Valid state-issued driver's license.

Special Requirements
Applicants must be able to pass:

City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Driving Record Check
Boise Police Department Criminal Justice Information System Background Check (BPD CJIS)

Why the City of Boise?

The benefits are real and among the best in the Treasure Valley:

Zero-cost premium medical coverage for you and your family (an estimated $10,000 - 20,000 value)
PERSI retirement (11.96% Employer Contribution) plus employer-matched 401(k)/457b
10 hours vacation/month (grows with tenure), 12 paid holidays, and 8 hours sick leave/month
10 weeks paid parental leave
$500 annual wellbeing incentive
Tuition reimbursement and free local bus pass
Basic life and long-term disability insurance at no cost

Disclaimer: This job posting may close earlier than the listed closing date. If this occurs, a minimum of 24 hours’ notice will be provided prior to closing. Applications received for this recruitment may be used to fill similar vacancies within the City of Boise as they occur.

Essential Functions

Provides daily system administration and support for department-level computer systems. Identifies and interprets malfunctions and initiates corrective action to restore operation. Reviews processes and procedures followed by the end-user to determine steps taken before malfunction and explain correct procedures. Monitors computer systems and supporting hardware equipment and performs routine checks to verify system stability.

Maintains and records information in databases to reflect current status and changes.

Assists the help desk. Activates network ports for computers and VoIP phones. Installs and configures new computers and applications based on computer or software life cycle. Coordinates deployment of personal computers (PC), laptops and peripherals as the replacement cycle process dictates. Assists in establishing new computer workstations. Ensures all new and re-distributed equipment is suitable for use and functioning appropriately.

Develops and writes procedures for installation and use of hardware and software. Writes user instruction manuals and is a technical consultant once new systems are implemented. Maintains service logs. Updates documentation to record new equipment installation, new sites and changes to computer configuration. Documents technical processes and troubleshooting guidelines in the knowledge management database.

Analyzes department needs by studying and evaluating department workflows and recommends future hardware and software additions or enhancements supporting department objectives.

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Additional Knowledge, Experience, And Training

Ability to: define and diagnose user issues and inquiries, install, operate and troubleshoot standard PC, operating systems and devices; quickly define, diagnose and resolve user problems with computer hardware and software-related problems; train end users and communicate technical information to non-technical staff; maintain current knowledge of new technology; communicate effectively in the English language at a level necessary for efficient job performance; and perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.
Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training

Five years of progressively responsible experience providing intermediate to advanced PC hardware/software support in a large-scale client/server systems
CompTIA A+ certificate for hardware and operating systems.
Experience with ServiceNow or other ITSM Software.

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts
While performing the duties of this job the employee is frequently lifting/carrying up to 10 pounds and occasionally lifting/carrying up to 35 pounds. Also, the employee is occasionally pushing/pulling up to 50 pounds. Work includes sensory ability to talk and hear. Work in this position also includes close vision and distance vision. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach and grasp. Position requires hand/finger dexterity.

Working Environment
The work environment will include inside conditions. Employees are exposed to electrical hazards. Employees will also drive a vehicle as part of this position.
This position works: all shifts as needed, on short notice, and as part of a rotation, including early mornings, late evenings, weekends and holidays.

Apply Now

Refine Your Search

it field technician jobs in boise, id

IT Field Technician

IT Field Technician

On-Site Customer Tech Copier Support

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Field Service Technician - II

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