Top 238 Member service representative Jobs in Boise, Id

Patient Service Representative - Tellica Boise
Intermountain Healthcare —Boise, ID
- $18.31 - $23.80 an hour
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- High school diploma or GED
4d
Customer Service Representative - St. Luke's Health Plan
St. Luke's Health System —Boise, ID
- Full-time
- HIPAA
- High school diploma or GED
- Communication skills
- Health insurance
Quick Apply
Provider Relations Representative - St. Luke's Health Plan
St. Luke's Health System —Boise, ID
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Check-In/Check-Out Representative - Emerald Urgent Care
Full Circle Health —Boise, ID
- Full-time
- Urgent Care
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
10d
Customer Service representative
Access Behavioral Health Services —Nampa, ID
- $18 - $80 an hour
- Weekends as needed
- Computer literacy
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
Supervisor Service Operations - Membership
Blue Cross of Idaho —Meridian, ID
- $66,353 - $92,894 a year
- Full-time
- 5 years
- No experience needed
- Mentoring
- Paid holidays
- Disability insurance
Customer Service Team Leader
PacificSource Health Plans —Boise, ID
- $50,830.78 - $81,329.23 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
2d
Roaming Teller
CapEd Credit Union —Boise, ID
- Overtime
- Research
- Office
- High school diploma or GED
Check-In/Check-Out Representative - Raymond Clinic
Full Circle Health —Boise, ID
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
2d
Front Desk Reception
Beaver Coach Sales & Service —Boise, ID
- Full-time
- Dealership
- High school diploma or GED
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Bilingual Call Center Representative (Spanish)
Idaho Housing and Finance Association —Boise, ID
- $19 an hour
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Client Service Representative
Lysi Bishop Real Estate —Boise, ID
- From $18 an hour
- Weekends as needed
- Customer service
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Representative (Full-time / Part-time)
Jackson Jet Center —Boise, ID
- From $19 an hour
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Sr Director Inside Sales
United Site Services —Meridian, ID
- $119,300 - $179,000 a year
- Full-time
- Mentoring
- US work authorization
- Senior level
- Health savings account
- AD&D insurance
Manager Inside Sales
United Site Services —Meridian, ID
- $62,600 - $94,000 a year
- Full-time
- 3 years
- Analysis skills
- US work authorization
- Health savings account
- AD&D insurance
Inside Sales Development
Better Business Bureau, Great West and Pacific —Meridian, ID
- Full-time
- Hybrid work
- Computer literacy
- Office
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Sales Representative - Uniform
Cintas —Nampa, ID
- Full-time
- Microsoft Outlook
- Marketing
- Mid-level
- Profit sharing
- AD&D insurance
13d
Account Executive - Inside Sales
United Site Services —Meridian, ID
- $24 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Health savings account
- AD&D insurance
Seasonal Sales Associate
Lakeshore Learning Materials, LLC —Boise, ID
- Part-time
- Merchandising
- Ability to lift 50 pounds
- US work authorization
- Employee discount
Quick Apply
Inside Sales Representative - Inbound
United Site Services —Meridian, ID
- $20.00 - $25.67 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance

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Patient Service Representative - Tellica Boise

Intermountain Healthcare -
Boise, ID

Apply Now

Job Details

Full-time
$18.31 - $23.80 an hour
4 days ago

Qualifications

Computer operation
Word processing
Computer literacy
Typing
Clinical confidentiality policies

Full Job Description

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Posting Specifics
Shift:

Monday - Friday 1030 - 1900
Availability to cover sick call and PRO shifts in the clinic Monday - Saturday 0630 - 1900 (often planned ahead of time).
No holidays

Department : Tellica Boise / Hybrid position (remote/clinic)

Essential Functions .

Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

Professional etiquette and communication.
Collaboration / Teamwork
Confidentiality
Customer service
Resolving patient needs
Computer literacy
Time management
Critical thinking/situational awareness
Cash management

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual

Physical Requirements

Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.

Location:

Tellica Boise

Work City:

Boise

Work State:

Idaho

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Apply Now

Refine Your Search

member service representative jobs in boise, id

Patient Service Representative - Tellica Boise

Customer Service Representative - St. Luke's Health Plan

Provider Relations Representative - St. Luke's Health Plan

Check-In/Check-Out Representative - Emerald Urgent Care

Customer Service representative

Supervisor Service Operations - Membership

Customer Service Team Leader

Roaming Teller

Check-In/Check-Out Representative - Raymond Clinic

Front Desk Reception

Bilingual Call Center Representative (Spanish)

Client Service Representative

Customer Service Representative (Full-time / Part-time)

Sr Director Inside Sales

Manager Inside Sales

Inside Sales Development

Sales Representative - Uniform

Account Executive - Inside Sales

Seasonal Sales Associate

Inside Sales Representative - Inbound

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