Top 121 Assistant hotel manager Jobs in Boston, Ma

Front Office Assistant Manager
AccorHotel —Boston, MA
- $72,000 - $74,000 a year
- Full-time
- Mid-level
- 1 year
- Ability to stand for extended periods
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10d
Assistant Front Office Manager
Hersha Hospitality Management, LP —Boston, MA
- $31.39 an hour
- Overtime
- Sales
- Writing skills
- Mid-level
Assistant Front Office Manager
The Colonnade Hotel —Boston, MA
- $65,000 - $70,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
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Assistant Front Desk Manager
Marriott Boston Quincy —Quincy, MA
- Weekends as needed
- Writing skills
- Mid-level
- Hotel
- Disability insurance
- Health insurance
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Guest Services Supv
Hilton Boston Back Bay —Boston, MA
- $34.20 an hour
- Full-time
- Merchandising
- Mid-level
- Hotel
Assistant General Manager
Hilton Garden Inn Boston/Logan —Boston, MA
- Weekends as needed
- Microsoft Excel
- English
- Windows
- Disability insurance
- Health insurance
Quick Apply
Assistant Front Office Manager
The Langham Boston —Boston, MA
- $78,000 - $84,000 a year
- Weekends as needed
- CPR Certification
- Sales
- Mid-level
- Health insurance
- Tuition reimbursement
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Asst. Front Office Manager
Studio Allston Hotel —Boston, MA
- $56,000 a year
- Overnight shift
- Word processing
- Mid-level
- Windows
Assistant Front Office Manager
Boston Harbor Hotel —Boston, MA
- $31.39 an hour
- Overtime
- Sales
- Writing skills
- Mid-level
Assistant General Manager | Hilton Garden Inn, Marlborough
CSM Lodging Services Incorporated —Marlborough, MA
- $80,000 - $85,000 a year
- 3 years
- Hotel
- High school diploma or GED
Quick Apply
11d
Assistant General Manager - Chick-fil-A - Boston Logan Airport
MBC Concessions —Boston, MA
- From $70,000 a year
- Full-time
- ServSafe
- 5 years
- Computer literacy
- Paid training
- Commuter assistance
Quick Apply
3d
Assistan General Manager - New Restaurant Boston
The Chester Tavern —Dorchester, MA
- $65,000 - $75,000 a year
- Full-time
- Bar
- ServSafe
- Mid-level
- Paid training
- Health insurance
Quick Apply
2d
Assistant General Manager - Tatte Hingham
Tatte Bakery & Café —Hingham, MA
- $66,000 - $81,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- ServSafe
- Dental insurance
- Employee assistance program
Quick Apply
Hotel Assistant General Manager
Fairfield Inn by Marriott —Tewksbury, MA
- $60,000 - $65,000 a year
- Full-time
- Hospitality
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
1d
Housekeeping Manager
United Temps, Inc —Boston, MA
- $1,500 a week
- Temporary
- Microsoft Outlook
- Writing skills
- Basic math
Quick Apply
11d
Assistant Manager - Restaurant
Cambria Sky Bar —South Boston, MA
- From $60,000 a year
- Full-time
- Bar
- Customer service
- Mid-level
Quick Apply
7d
Assistant Store Manager
Extra Space Management, Inc —Lynn, MA
- $17.84 - $20.22 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
7d
Assistant Store Manager
Extra Space Management, Inc —Framingham, MA
- $17 - $22 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
11d
Front Desk Supervisor
Courtyard Boston Downtown/North Station —Boston, MA
- $33.98 an hour
- Basic math
- Mid-level
- Hotel
Quick Apply
8d
Task Force Manager
Giri Hotel Management —Quincy, MA
- $75,000 - $90,000 a year
- Spanish
- Sales
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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assistant hotel manager jobs near boston, ma

Front Office Assistant Manager

AccorHotel -
Boston, MA

Quick Apply

Job Details

Full-time
$72,000 - $74,000 a year
10 days ago

Qualifications

Mid-level
1 year
Communication skills

Full Job Description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Employee Benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies.

Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Job Description

This role plays a crucial role in ensuring exceptional guest experiences and smooth front office operations. We are seeking an enthusiastic and detail-oriented Front Office Assistant Manager to join our team in Boston, United States.

The Assistant Front Office Manager’s is a key member of our team with the primary function to manage the daily operations of the front office. They are a supervisor to all Front Office personnel, assists with guest complaints, and represents Management in the front office.

The Assistant Front Office Manager is responsible for the running of the daily operation of their shift, by providing support to the front desk staff and assisting in any guest challenges that may occur. Additionally, this role performs projects, reporting and daily operational initiatives on an as needed basis.

Day to Day Duties and Functions may include:

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, outlined by Fairmont Hotel’s and Resorts grooming policy
Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
Assist Guest Service Agents (GSAs) with check in and checkouts, confirming all standard operating procedures are followed properly.
Supervise front desk agent with daily duties.
Train new employees, help to develop and implement training programs
Verify and adjust payroll for hourly staff
Conduct interviews of potential candidates for GSA positions
Coach and counsel GSAs, Operators and Bell staff on performance, communication and standards
Maintain performance log for GSAs and perform disciplinary action as necessary.
Authorize and sign adjustments and paid outs over the limit.
Responsible for bank and maintaining it at the correct amount.
Be up to date on all guest services, promotions, and events in the hotel.
Handle guest complaints, react quickly, logging and notifying proper areas to service guests
Coordinate timely availability of guestrooms with Housekeeping for check-in
Oversee Bell and Door staff
Confirm all daily duties are completed by Front Desk Agents, Operators, and Bell staff
Must be able to perform all Front Desk duties.
Brief staff daily on events of the day
Assure entire staff is updated with new policies and procedures.
Work with Front Desk staff to maintain and improve guest service scores
Maintain a presence at hotel meetings and committees, as required
Responsible for ongoing special projects and duties within the Front Office

Log all absenteeism and employee lateness
Oversee key inventory
Complete special projects in a timely manner as required by FOM or GM
Block rooms for special groups
Other duties as required.

Qualifications

EDUCATION & EXPERIENCE:

1+ year of progressive Front Office supervisory experience in a hotel
2 or 4 year college degree preferred
Experience in Front desk or customer service in a Hotel environment

SKILLS & ABILITIES:

Proficiency in hotel PMS systems (Opera knowledge a plus)
Strong communication and problem-solving skills
Ability to work well under pressure and maintain composure
Capable of handling financial information and data
Excellent customer service orientation

PHYSICAL REQUIREMENTS:

Able to stand for extended periods
Capable of light work, including lifting up to 20 pounds occasionally

OTHER:

Flexibility to work long hours as required
Proficient in using office equipment and software

Salary Range: 72,000.00 - 74,000.00 USD Annually

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Refine Your Search

assistant hotel manager jobs in boston, ma

Front Office Assistant Manager

Assistant Front Office Manager

Assistant Front Office Manager

Assistant Front Desk Manager

Guest Services Supv

Assistant General Manager

Assistant Front Office Manager

Asst. Front Office Manager

Assistant Front Office Manager

Assistant General Manager | Hilton Garden Inn, Marlborough

Assistant General Manager - Chick-fil-A - Boston Logan Airport

Assistan General Manager - New Restaurant Boston

Assistant General Manager - Tatte Hingham

Hotel Assistant General Manager

Housekeeping Manager

Assistant Manager - Restaurant

Assistant Store Manager

Assistant Store Manager

Front Desk Supervisor

Task Force Manager

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