Top 3 Associate general manager Jobs in Boston, Ma

Associate General Manager
Confidential —Boston, MA
- From $55,000 a year
- Full-time
- Customer service
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Associate Manager - Valet & Parking Services - Mass General Hospital
Towne Park —Boston, MA
- $52,800 - $79,200 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Hospital
- AD&D insurance
- Paid holidays
1d

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Associate Manager - Valet & Parking Services - Mass General Hospital
Towne Park —Boston, MA
Valid driver’s license and clean driving record. Must be able to effectively present information in one-on-one and small group situations to guests, clients and…
$52,800 - $79,200 a year
1d
Associate Manager - Valet & Parking Services - Mass Eye and Ear
Towne Park —Boston, MA
Valid driver’s license and clean driving record. Must be able to effectively present information in one-on-one and small group situations to guests, clients and…
$52,800 - $79,200 a year
1d

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Associate General Manager

Confidential
Boston, MA

Quick Apply

Job Details

Full-time
From $55,000 a year

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Vendor relationship building
Retail sales transactions
Customer communication
Retail industry sales team management experience
Managing retail teams
Customer service
B2C
Merchandising
Managing sales strategy or development teams
Regulatory compliance
Sales team management
Team development
Supervising experience
Sales coaching
Recruiting
Retail store product knowledge
Community relationship building
Sales leadership
POS systems
Retail management experience
Management experience within retail industry
Order fulfillment
Staff development

Full Job Description

POSITION OVERVIEW

The Associate General Manager is a balanced operator and sales leader who keeps the store running beautifully and the team performing at its best. Reporting directly to the Owner/Operator, this person is equally comfortable on the floor building customer relationships as they are managing compliance, inventory, and daily operations behind the scenes.

We’re looking for someone who genuinely loves cannabis, knows the Massachusetts market, and can drive revenue growth through product knowledge, customer experience, and team coaching — while maintaining the operational rigor that a licensed dispensary requires.

KEY RESPONSIBILITIES

Sales & Customer Experience

Drive in-store sales performance by coaching the team on product knowledge, upselling, and consultative selling techniques
Model best-in-class customer interactions on the floor, setting the standard for how the dispensary engages every guest
Monitor daily and weekly sales trends; identify opportunities and share insights with ownership
Champion the loyalty program — driving enrollment, engagement, and repeat visits
Oversee the customer experience for our direct-to-consumer delivery, ensuring every order reflects the brand
Manage Google presence — promoting reviews, responding to reviews and flagging patterns to ownership
Support local marketing and community initiatives that drive traffic and brand awareness in the neighborhood

Team Leadership & Development

Lead, schedule, and motivate a team of budtenders and shift leads with energy and accountability
Conduct regular product knowledge sessions to keep the team sharp, confident, and consultative on the floor
Support hiring and onboarding in partnership with the owner
Run pre-shift huddles that set the team up to sell and serve with intention
Foster an inclusive, high-performance team culture that reflects company values

Operations & Compliance

Ensure day-to-day operations run smoothly and in full compliance with Massachusetts CCC regulations
Maintain accurate seed-to-sale tracking in METRC and oversee proper documentation across all transactions
Enforce SOPs for opening/closing, cash handling, product intake, and delivery order fulfillment
Manage the third-party courier relationship for delivery, including order accuracy, compliance documentation, and SLA performance
Ensure all staff hold current agent registrations and complete required compliance training

Inventory & Merchandising

Oversee product intake, cycle counts, and inventory reconciliation
Maintain on-shelf availability and flag purchasing needs proactively
Execute in-store merchandising that is visually compelling and on-brand
Use product performance data to make informed recommendations on assortment to ownership

Financial & Administrative

Oversee daily cash handling, vault counts, and end-of-day reconciliation
Review daily sales reports and surface actionable insights to ownership
Support vendor communication and assist with expense tracking as directed

QUALIFICATIONS

Required

2+ years of cannabis retail experience, including at least 1 year in a supervisory or management role
Deep knowledge of cannabis products, consumption methods, and the Massachusetts adult-use market
Demonstrated ability to coach a sales team and drive measurable revenue results
Working knowledge of Massachusetts CCC regulations and compliance requirements
Experience with METRC or equivalent seed-to-sale tracking software
Proficiency with cannabis POS systems
Must be 21+ and able to obtain and maintain a Massachusetts Cannabis Agent Registration
Must pass all required state and local background checks

Preferred

Experience at an independent, single-store cannabis operation
Track record of growing basket size, loyalty enrollment, or delivery channel adoption
Passion for the culture, community, and evolving conversation around cannabis

You’re a Great Fit If You…

Lead from the floor, not from the back office — you love being with customers and your team
Know your products inside and out and can translate that knowledge into genuine recommendations
Are organized and detail-oriented without being rigid — you can hold compliance standards and still create a warm, welcoming environment
Communicate proactively, keep ownership informed, and don’t need to be micromanaged

Pay: From $55,000.00 per year

Benefits:

Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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associate general manager jobs in boston, ma

Associate General Manager

Associate Manager - Valet & Parking Services - Mass General Hospital

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