Top 8688 Customer program manager Jobs in Boston, Ma

Reservations Manager
Four Seasons —Boston, MA
- $85,763 - $94,786 a year
- Weekends as needed
- English
- 3 years
- US work authorization
- Health insurance
- Dental insurance
7d
Senior Program Manager
Honeywell Aerospace —Woburn, MA
- Full-time
- Senior level
12d
Estate Recovery Project Manager
Stellarware Corporation —Norwell, MA
- $70,000 - $90,000 a year
- Full-time
- Background check
- Spanish
- HIPAA
- Free parking
- AD&D insurance
Quick Apply
Senior Program Manager
Autonodyne LLC —Boston, MA
- $150,000 - $205,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
- Health savings account
- Health insurance
Quick Apply
Property Manager- Cirrus
The Inland Real Estate Group of Companies —Ashland, MA
- $85,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
Production Supervisor - Night Shift
Cri-Tech, Inc. —Hanover, MA
- $70,000 - $88,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Assistant Sales Manager
Confidential —Chelmsford, MA
- $60,000 - $80,000 a year
- Full-time
- Management
- Sales
- Marketing
Quick Apply
Lead Controls Install & Technician-100% Paid Medical Benefits
L.C. Anderson Inc —Boston, MA
- $40 - $60 an hour
- Full-time
- Clean driving record
- Customer service
- 5 years
- Health savings account
- Health insurance
Quick Apply
Quality Manager
Symetrica, Inc. —Westford, MA
- From $125,000 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
- Health savings account
- Health insurance
Quick Apply
11d
Donations Transportation Manager
More Than Words —Boston, MA
- $52,000 - $57,749 a year
- Weekends as needed
- 18 years or older
- Clean driving record
- Heavy lifting
- Health insurance
- Dental insurance
Quick Apply
8d
Principal Engineering Project Lead
Mercury Systems —Andover, MA
- $65,200 - $153,900 a year
- Full-time
- Hybrid work
- 6 years
- Engineering
- Product management
- Tuition reimbursement
Property Consultant (Mandarin Required + 2 years Exp)
Uhomes.com —Boston, MA
- $35,000 - $40,000 a year
- Full-time
- Management
- Sales
- Marketing
- Travel reimbursement
- Paid holidays
Quick Apply
Senior Unity Full Stack Developer
Autonodyne LLC —Boston, MA
- $120,000 - $180,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
Assistant Underwriter- Client Specialist III (Hybrid)
Quincy Mutual Group, Inc. —Quincy, MA
- $58,000 - $62,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Writing skills
- Office
- Health savings account
- Health insurance
Quick Apply
Merchandiser- Full Time Sales -Beverly , MA
Dietz & Watson, Inc. —Beverly, MA
- $18 - $21 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Travel reimbursement
- Fuel card
Control Room Operator, Renewable Generation
Nexamp —Lawrence, MA
- $39 - $42 an hour
- Weekends as needed
- Military
- Continuous improvement
- Mentoring
- Commuter assistance
- Paid holidays
Merchandiser-Full Time Sales - Salem, MA
Dietz & Watson, Inc. —Salem, MA
- $18 - $21 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Travel reimbursement
- Fuel card
Team Lead - Working with Adults with Disabilities
Morgan Memorial Goodwill Industries —Hanscom AFB, MA
- $22.96 an hour
- CPR Certification
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply
Physical Therapist - Per Diem
Signature Healthcare —Brockton, MA
- $55 an hour
- Rotating weekends
- Management
- 5 years
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply
Canvass Manager- 100k+
DaBella —Quincy, MA
- From $60,000 a year
- Full-time
- Background check
- Clean driving record
- Mid-level
- Paid training
- Health savings account
Quick Apply
8d

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Reservations Manager

Four Seasons -
Boston, MA

Apply Now

Job Details

Full-time
$85,763 - $94,786 a year
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
401(k) matching
Opportunities for advancement
Life insurance
Paid sick time

Qualifications

Managing teams in a customer support role
Phone communication
In-person customer service
English
Sales team management
Salesforce Cloud
Sales management systems proficiency
Property management systems (PMS)
CRM system proficiency
Achieving sales targets
Sales leadership
Training
OPERA
Call center management
Client interaction via phone calls

Full Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.

Join a diverse and talented team in Boston

We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.

The Role

In this position, you will manage a team of Sales and Communications Agents that work directly with individual and group guests, both in advance of arrival and while in house. You will lead by example, directing the team to establish strong product and destination knowledge, maintain benchmark standards and prepare the operational teams to ensure seamless and thoughtful stays for arriving guests. With the Commercial team, you will achieve sales targets, maximize efficiencies to optimize revenue opportunities and will serve as a technical expert on a variety of systems that provide the infrastructure for Room and Dining sales. As a technical expert you will ensure the fulfilment of various brand partnership programs, distribution activities and will lead a variety of financial / PCI tasks with the Finance department.

Salary Range: $85,763 - $94,786

Minimum Requirements

3-5 Years luxury Hotel/Resort experience in Reservation Sales, Front Office, Sales and Marketing strongly preferred.
Ability to motivate and train a team of call center sellers to achieve revenue targets and maintain brand and Forbes 5 star standards
Able to provide unwavering customer service, strong personal presentation
Ability to analyze, prioritize, organize, multi-task and follow up with a strong sense of urgency.
Excellent interpersonal and communication skills, both in person and by telephone.
Strong working knowledge of computers including but not limited to Microsoft 360, Salesforce and Opera PMS.
Must be able to work all shifts including AM, PM, weekends and holidays.
Fluent in English
Legal work authorization for employment in the United States required.
Continuous sitting for majority of the shift.

What to Expect from Your Work Experience

FREE Medical and Dental insurance for you and your eligible dependents.
Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.
Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.
Complimentary meals at our employee cafeteria.
401k participation with company matching program.
Complimentary Life insurance.
Vacation & Paid Sick Time Off.
And much more!

http://www.fourseasons.com/boston

https://www.facebook.com/FourSeasonsHotelBoston

https://www.twitter.com/FSBoston

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.

Apply Now

Refine Your Search

customer program manager jobs in boston, ma

Reservations Manager

Senior Program Manager

Estate Recovery Project Manager

Senior Program Manager

Property Manager- Cirrus

Production Supervisor - Night Shift

Assistant Sales Manager

Lead Controls Install & Technician-100% Paid Medical Benefits

Quality Manager

Donations Transportation Manager

Principal Engineering Project Lead

Property Consultant (Mandarin Required + 2 years Exp)

Senior Unity Full Stack Developer

Assistant Underwriter- Client Specialist III (Hybrid)

Merchandiser- Full Time Sales -Beverly , MA

Control Room Operator, Renewable Generation

Merchandiser-Full Time Sales - Salem, MA

Team Lead - Working with Adults with Disabilities

Physical Therapist - Per Diem

Canvass Manager- 100k+

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