Top 173 Ehr analyst Jobs in Boston, Ma

Service Desk Analyst
Beth Israel Lahey Health —Charlestown, MA
- $21 - $36 an hour
- Full-time
- Oracle
- Mid-level
- Windows
7d
Medical Assistant 1
The Brigham and Women's Hospital, Inc. —Boston, MA
- $22.00 - $24.94 an hour
- Part-time
- Hospital
- BLS Certification
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Medical Assistant I
The Brigham and Women's Hospital, Inc. —Boston, MA
- $22.00 - $24.94 an hour
- Part-time
- Hospital
- BLS Certification
- High school diploma or GED
- Opportunities for advancement
Quick Apply
2d
Temporary Analyst
Northeastern University —Boston, MA
- $38 an hour
- Part-time
- Mid-level
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
per diem medical assistant
The General Hospital Corporation —Boston, MA
- $24.94 an hour
- Part-time
- Hospital
- BLS Certification
- Mid-level
- Opportunities for advancement
Quick Apply
EHR Applications Analyst 2 – Willow
Beth Israel Lahey Health —Charlestown, MA
- $80,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Medical Assistant I
The General Hospital Corporation —Boston, MA
- $17.71 - $24.94 an hour
- Part-time
- Hospital
- BLS Certification
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Analyst I, Ambulatory Clinical
Community Care Cooperative —Boston, MA
- $79,167 - $95,000 a year
- Full-time
- Bachelor's degree
- Organizational skills
- 1 year
Quick Apply
Research Co-op RESEARCH NEUROLOGY DL
The Brigham and Women's Hospital, Inc. —Boston, MA
- $17.71 - $24.28 an hour
- Part-time
- Hospital
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Epic Applications Analyst 3 – Willow
Beth Israel Lahey Health —Charlestown, MA
- $93,000 - $130,000 a year
- Full-time
- Remote
- Microsoft Excel
- English
- Mid-level
Clinical Director BCBA- Center Based
Autism Care Partners —Marlborough, MA
- $87,500 - $92,500 a year
- 8 hour shift
- 18 years or older
- Microsoft Outlook
- Computer literacy
- Continuing education credits
- Paid holidays
Quick Apply
Clinic Director- Board Certified Behavior Analyst (BCBA)
Journey ABA —Beverly, MA
- $85 - $95 an hour
- Part-time
- Working with individuals with developmental disabilities
- 5 years
- HIPAA
- Continuing education credits
- Health insurance
Quick Apply
14d
Medical Asst I - GYN - per diem
The General Hospital Corporation —Boston, MA
- $17.71 - $24.94 an hour
- Part-time
- Hospital
- BLS Certification
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Markets Capital Optimization Analyst, Officer
State Street —Boston, MA
- $70,000 - $118,750 a year
- Full-time
- Computer Science
- Office
- Finance
- Disability insurance
- Health insurance
Applications Analyst/Epic HB Resolute
South Shore Health —Weymouth, MA
- $87,000 - $127,000 a year
- Full-time
- Hybrid work
- Computer science
- Microsoft Excel
- Computer Science
Regulatory Advisory and Optimization Analyst, Officer, Onsite
State Street —Boston, MA
- $70,000 - $118,750 a year
- Full-time
- Computer Science
- Office
- Finance
- Disability insurance
- Health insurance
Legal Operations Analyst
State Street —Boston, MA
- $60,000 - $101,250 a year
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
- Disability insurance
- Health insurance
Implementation Manager
Arcadia.io —Boston, MA
- $100,000 - $135,000 a year
- Full-time
- Remote
- Microsoft Word
- Mid-level
- SQL
EHR Application Analyst 3 – Community Connect AMB
Beth Israel Lahey Health —Charlestown, MA
- $93,000 - $130,000 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
Cyber Product Analyst
State Street —Quincy, MA
- $120,000 - $202,500 a year
- Full-time
- Mid-level
- 3 years
- AWS
- Disability insurance
- Health insurance
7d

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ehr analyst jobs near boston, ma

Service Desk Analyst

Beth Israel Lahey Health -
Charlestown, MA

Apply Now

Job Details

Full-time
$21 - $36 an hour
7 days ago

Qualifications

Computer operation
Customer communication
Mobile device support
Windows
High school diploma or GED
Internal employee customer service
Customer engagement
Network support
Productivity software
IT department experience
Ticketing system technical support
Mobile devices

Full Job Description

Charlestown, MA • Beth Israel Lahey Health • Full-time • Day

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel Lahey Health, Inc. (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects of customer requests and incident management. This includes logging, triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and thus must have superior customer relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support of PCs, printers, peripherals, and mobile devices. This individual also supports all standard operating systems and software applications. The position requires an attitude of constant learning, curiosity, helpful engagement with clients and colleagues, and being invested in the success of the group and its services. The ability to find answers from documented solutions and research technical issues to resolution is critical.

Job Description:

Primary Responsibilities:

1. Responds appropriately and in accordance with established guidelines and timeframes to all calls, emails, work orders, or alerts by creating an incident/request using the IT Service Management Suite provided in an effective manner; maintaining and ensuring the accuracy of all logged information.

2. Responsible for Level 1 support providing basic to intermediate support. Exceeds end-user expectations by meeting established SLAs and customer demands. Drives high customer satisfaction and ensures services align with BILH's needs.

3. Exhibits commitment and accountability to coordinate customer support issues and ensure timely response, positive outcomes and accurately identify when issues should be escalated to the Supervisor, Service Desk for incidents/requests that require elevated support.

4. Diagnose and resolve simple to moderately difficult desktops and peripherals related to interoperability, OS security issues, system access, passwords, and authentication. Accurately responds to desktop issues related to profiles, group policies, and local system configurations.

5. Demonstrates an understanding of network-related activities and support, including but not limited to IP and DNS.

6. Acquires professional knowledge and skills by participating in training opportunities, in-service programs, vendor seminars, etc. to maintain the highest level of technical skills possible. Participates in cross-training and may be asked to train other IT colleagues.

7. Acquires an understanding of BILH-centric clinical and core applications with skill/ability to troubleshoot and resolve performance, access, and interoperability issues. Perform assessments and diagnosis of problems using remote tools, with skill/ability to perform fixes and installations.

8. Acquires an understanding of best practices in regard to IT security in order to quickly identify potential business impacting vulnerabilities/threats.

9. May contribute to the creation of processes and procedures for the Service Desk knowledge base. Will work closely with teams to develop standardized workflows.

10. Responsible for hosting, initiating, and contributing to the Critical Incident Management process.

Required Qualifications:

1. High School diploma or GED required.
2. 1-3 years related work experience required in 2 plus years of Service Desk/IT Support experience supporting a large enterprise of end users in an MS Windows / MS Office environment.
3. Advanced Knowledge of various Operating systems (OS) such as Windows 10 and MAC OS Knowledge of various mobile devices, such as: iOS and Android platforms.
4. Knowledge of Network fundamentals Solid experience with Citrix Systems application Solid experience with Microsoft infrastructure (Windows, Active Directory, Exchange, etc.). Solid experience of Microsoft Office 365.
5. Knowledge and experience with ITSM systems such as Service Now or Remedy. May produce complex documents, perform analysis, and maintain databases. Ability to learn quickly and retain knowledge of a wide variety of systems.
6. Advanced technical computer skills as required for technical support specific to functional areas and related systems.
7. Knowledge of Dell, Apple, HP, and Ricoh hardware is desirable. Knowledge of Oracle PeopleSoft and Workday applications is desirable. Knowledge of Electronic Health Record (EHR) applications is desirable.

Pay Range:

$21.00 – $36.00

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Job details

Employment: Full-time
Hours/Week: 40
Shift: Day
Category: Operations & Support
Pay Range: $21.00 - $36.00
FLSA: Non-Exempt
Req ID: JR96308

Apply Now

Refine Your Search

ehr analyst jobs in boston, ma

Service Desk Analyst

Medical Assistant 1

Medical Assistant I

Temporary Analyst

per diem medical assistant

EHR Applications Analyst 2 – Willow

Medical Assistant I

Analyst I, Ambulatory Clinical

Research Co-op RESEARCH NEUROLOGY DL

Epic Applications Analyst 3 – Willow

Clinical Director BCBA- Center Based

Clinic Director- Board Certified Behavior Analyst (BCBA)

Medical Asst I - GYN - per diem

Markets Capital Optimization Analyst, Officer

Applications Analyst/Epic HB Resolute

Regulatory Advisory and Optimization Analyst, Officer, Onsite

Legal Operations Analyst

Implementation Manager

EHR Application Analyst 3 – Community Connect AMB

Cyber Product Analyst

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As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Job details

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