Top 1322 Executive office of veterans services Jobs in Boston, Ma

Assistant Rooms Ops Manager (Front Desk)
Marriott International, Inc —Boston, MA
- $34.13 - $41.35 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
Partner Technical Architect
ServiceNow —Boston, MA
- $134,250 - $221,550 a year
- Online Application
- Remote
- Residential
- 8 years
- Fair chance
- Employee stock purchase plan
- Health insurance
Quick Apply
Vice President Legal
Salary.com —Waltham, MA
- $190,000 - $200,000 a year
- Full-time
- Hybrid work
- Office
- Senior level
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Assistant Manager, Financial Administration - Retail Alternatives
Ultimus Fund Solutions —Boston, MA
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply
Freight Sales Representative
DSG Logistics —Peabody, MA
- $45,000 - $51,000 a year
- Full-time
- Customer service
- No experience needed
- Office
- Health savings account
- Paid holidays
Quick Apply
8d
Manager of Digital Transformation
Beacon Communities LLC —Boston, MA
- $135,000 - $145,000 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Community Manager
Hunt Military Communities —Lexington, MA
- $69,840 - $89,400 a year
- Microsoft Outlook
- Computer literacy
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Director of Procurement
Beacon Communities LLC —Boston, MA
- $148,000 - $155,000 a year
- Full-time
- 6 years
- Office
- Residential
- Health savings account
- Paid holidays
Quick Apply
College Student Support Specialist - Metrowest Region of MA
Easter Seals of Massachusetts Inc —Wellesley, MA
- $26 - $29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Current TB test
Quick Apply
8d
Tax Manager - Tax Manager, CPA, Trust
Everforth, Cybercoders —Waltham, MA
- $120,000 - $180,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- CPA
- Research
- Health savings account
- AD&D insurance
Quick Apply
Geographic Sales Executive
Hub Pen Company LLC —Braintree, MA
- $70,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Marketing
- Computer literacy
- Dental insurance
- 401(k)
Quick Apply
Senior GTM Strategy & Product Marketing Manager
SOFTBANK ROBOTICS AMERICA INC —Boston, MA
- Full-time
- Bachelor of Science
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Executive Director of Radiology
Beth Israel Lahey Health —Burlington, MA
- $187,200 - $228,800 a year
- Full-time
- Nursing
- Hospital
- Bachelor of Science
Quick Apply
Director of Administration
Beacon Communities LLC —Boston, MA
- $115,000 - $120,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Residential
- Health savings account
- Paid holidays
Quick Apply
Sr. Associate, Incident Manager, Incident Management Hub (IMH)
Santander Bank —Quincy, MA
- $93,750 - $160,000 a year
- Weekends as needed
- Spanish
- English
- Windows
Community Sales Associate The Residence at Charles Meadow
LCB Senior Living, LLC —Millis, MA
- $28 - $31 an hour
- Full-time
- Mid-level
- Residential
- In-person
- Paid holidays
- 401(k)
Quick Apply
Director of CMDB & Service Architecture
TransMedics, Inc. —Andover, MA
- $182,450 - $227,550 a year
- Full-time
- HIPAA
- Office
- 3 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Territory Manager - Outside Sales
Priority-1 Inc. —Burlington, MA
- $50,000 a year
- Full-time
- Mid-level
- Office
- Business development
- Profit sharing
- Health savings account
Quick Apply
Director, SAP IS-U - Power & Utilities
KPMG —Boston, MA
- $184,870 - $324,185 a year
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
- Disability insurance
- Health insurance
3d
Interim Fiduciary Trust Officer
Beacon Hill Staffing Group —Medfield, MA
- $35 - $43 an hour
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Dental insurance
- Vision insurance
Quick Apply

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executive office of veterans services jobs near boston, ma

Assistant Rooms Ops Manager (Front Desk)

Marriott International, Inc -
Boston, MA

Apply Now

Job Details

Full-time
$34.13 - $41.35 an hour

Qualifications

Employee relationship building

Full Job Description

Additional Information
Job Number26093392
Job CategoryRooms & Guest Services Operations
Location606 Congress St, Boston, Massachusetts, United States, 02210
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $34.13-$41.35 per hour
Bonus Eligible: Y

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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Refine Your Search

executive office of veterans services jobs in boston, ma

Assistant Rooms Ops Manager (Front Desk)

Partner Technical Architect

Vice President Legal

Assistant Manager, Financial Administration - Retail Alternatives

Freight Sales Representative

Manager of Digital Transformation

Community Manager

Director of Procurement

College Student Support Specialist - Metrowest Region of MA

Tax Manager - Tax Manager, CPA, Trust

Geographic Sales Executive

Senior GTM Strategy & Product Marketing Manager

Executive Director of Radiology

Director of Administration

Sr. Associate, Incident Manager, Incident Management Hub (IMH)

Community Sales Associate The Residence at Charles Meadow

Director of CMDB & Service Architecture

Territory Manager - Outside Sales

Director, SAP IS-U - Power & Utilities

Interim Fiduciary Trust Officer

I want to receive the latest job alert for executive office of veterans services in boston, ma

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