Top 267 Lead hand Jobs in Boston, Ma

Experience Lead
Sloomoo Institute —Boston, MA
- $21 an hour
- Part-time
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Training Manager
Richardson's Farm —Middleton, MA
- $24 - $26 an hour
- Part-time
- Customer service
- Mid-level
- Mentoring
Quick Apply
Benefits Program Specialist (Hybrid)
Quincy Mutual Group, Inc. —Quincy, MA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- 5 years
- Writing skills
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Lead Teacher - After School STEAM
NORY —Boston, MA
- $39 an hour
- Part-time
- Classroom
- Math
- Math
- Opportunities for advancement
Quick Apply
13d
Culinary Director
MIDA —Boston, MA
- $110,000 - $150,000 a year
- 8 hour shift
- 3 years
- Ability to lift 50 pounds
- Recruiting
- Paid training
- Health insurance
Quick Apply
Boston Children's Hospital - Security Officer ($24.45/HR)
Securitas Security Services —Boston, MA
- $24.45 an hour
- Full-time
- 18 years or older
- Patient monitoring
- Military
- Paid training
- Paid holidays
Senior Partner Strategy Manager - US LEGO League
LEGO —Boston, MA
- $150,921 - $226,381 a year
- Online Application
- Hybrid work
- Background check
- Pass drug screening
- Research
- Disability insurance
- Family leave
7d
Production Lead
AMETEK, Inc. —Bedford, MA
- $70,000 - $90,000 a year
- Overtime
- Mid-level
- Continuous improvement
- Mentoring
Assistant General Manager
Joes Waterfront —Boston, MA
- $80,000 - $95,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Restaurant
- Dental insurance
- Paid time off
Quick Apply
Librarian II – Reference/Programming
Town of Brookline —Brookline, MA
- $34.19 an hour
- Full-time
- Mid-level
- 2 years
Chief of Staff to the CEO
Nanobiosym —Cambridge, MA
- $80,000 - $150,000 a year
- Full-time
- 11+ years
- Office
- Analysis skills
Quick Apply
Food Lead Worker
Sodexo —Framingham, MA
- $28 an hour
- Online Application
- Mid-level
- University
- 1 year
- Paid holidays
- Health insurance
3d
Part-Time Culinary Assistant - Catering & Events
Mei Mei Dumplings —South Boston, MA
- $20 - $24 an hour
- Part-time
- ServSafe
- 3 years
- Driver's License
- Paid time off
- Employee discount
Quick Apply
12d
Art Instructor, Camp Kaleidoscope, Summer Day Camp
JCC Greater Boston —Newton, MA
- From $18 an hour
- Seasonal
- Customer service
- High school diploma or GED
- Visual & Performing Arts
Quick Apply
Sales Development Representative
Creatio —Boston, MA
- Mid-level
- Communication skills
- Time management
Quick Apply
Principal, Internal Communications
ActBlue —Boston, MA
- $144,000 - $216,000 a year
- Full-time
- Remote
- Background check
- Travel
- Organizational skills
- AD&D insurance
- Disability insurance
Licensed Electrician
Forge —Auburndale, MA
- $35 - $50 an hour
- Full-time
- Background check
- Management
- Pass drug screening
- Paid holidays
- Health insurance
11d
Manufacturing Lead - 2nd Shift
American Surgical Company —Beverly, MA
- $20 - $26 an hour
- Full-time
- Ability to walk for extended periods
- English
- Mid-level
- Profit sharing
Quick Apply
TBK Chef Instructor
Haley House —Roxbury, MA
- $20 - $30 an hour
- Contract
- Classroom
- Mid-level
- Experience working with children
- 403(b)
- Paid sick time
Quick Apply
5d
Executive Sous Chef
Confidential —Burlington, MA
- From $70,000 a year
- Full-time
- Background check
- Hospitality
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
7d

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Experience Lead

Sloomoo Institute -
Boston, MA

Quick Apply

Job Details

Part-time
$21 an hour

Qualifications

Guest relations
Team supervision
Managing teams in a customer support role
Slack
Employee relationship building
Shift management
Frontline customer support management
Team development
Organizational skills
Stakeholder relationship building

Full Job Description

Job Title: Experience Lead

Reporting to: Assistant General Manager

Job Type: Full Time (Hourly Non-Exempt) (availability to work nights and/or weekends a must)

About Sloomoo Inc.

Sloomoo Inc. is an interactive experience, based on slime and all things #satisfying. Founded in late 2019 by two best friends who found slime healing during difficult times, the mission of the company is to deliver joy. Playing with slime taps into four of the five senses: it's visually mesmerizing; it smells delicious (Sloomoo slimes are hand-made and scented); it offers soothing ASMR sounds; and it feels both relaxing and playful.

The environment is made for digging in with your hands and getting off of your screens, whether you're a kid or a kid-at-heart. A finalist of Fast Company's Innovation by Design Award, the design of Sloomoo is glossy, contemporary, and accessible.

There are five locations - New York, Atlanta, Chicago, Houston, and Los Angeles - with more on the way. Mission driven, the brand supports mental fitness through a partnership with the Goldie Hawn Foundation's MindUP and is committed to neurodiverse inclusivity (the aim is for 10% of the workforce to be neurodiverse, including people who bring job coaches to work).

Position Summary

The Experience Lead is a hands-on, guest-facing floor leader who helps bring the Sloomoo experience to life every day. Working closely with the Assistant General Manager (AGM) and General Manager (GM), this role provides real-time support, coaching, and oversight of the hourly team while driving service excellence across every station.

This is not a behind-the-scenes role. The Experience Lead is present, energized, and leading by example—from guiding guests with enthusiasm to training Slimetenders, ensuring breaks, addressing challenges, and reporting daily insights to management.

You will be key to upholding Sloomoo’s values: Innovation | Joy | Inclusivity | Resilience | Accountability

Key Responsibilities:

Act as the shift leader when AGM/GM are offsite or focused elsewhere; manage 10–20 hourly team members on shift
Take personal responsibility for presentation and experience standards across the site.
Deliver and elevate guest experiences across all zones; troubleshoot issues quickly with a calm, joyful tone
Continually support and challenge the teams to maintain and improve the overall experience, championing developments that have a positive impact on the visit. Communicate with leadership regarding staff coaching opportunities.
Develop and maintain excellent working relationships with relevant leadership teams.
Champion all requirements relating to accessibility including physical facilities and staff training, and delivery and improvements across the site.
Represent the guest Experience team in meetings and committees as assigned.
In conjunction with the General Manager, control labor spend to ensure we are maintaining front of house (FOH) labor budgets to set standards.
Support marketing efforts through videos, pictures, stories etc.
Report any issues, including written incident reports at the end of the shift
Support the Manager on Duty on delivering top of the class birthday parties, events & groups visits.
Lead by example displaying the expectation of the team through your actions
Aware of the needs of the team and providing training, support, breaks when necessary
Ensure that safety is the top priority at all times.
You’re smiling, being authentic - even when guests may not be around!
Other responsibilities as assigned by managers.

Qualifications:

Experience of operational management within a guest-facing operation including hotels, restaurants/food & beverage, entertainment operations, museums, live events or similar (required)
Excellent time management and organizational skills
Excellent communication skills and a friendly and approachable manner with staff from across the organization, ensuring good working relationships.
Ability to engage with colleagues in a diplomatic manner, with firmness where necessary.
Knowledge of Microsoft Office, Google Suite, Slack, Project Management systems
Energetic, perceptive, confident problem solver with a good sense of humor
Able to problem solve in a fast-paced environment.

Inclusivity Commitment:

Sloomoo Inc. is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

Job Type: Part-time

Pay: $21.00 per hour

Application Question(s):

Nights, weekends, and holidays are required for this position. Is this okay?

Experience:

Customer service management: 3 years (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Ability to Commute:

Boston, MA 02109 (Required)

Work Location: In person

Quick Apply

Refine Your Search

lead hand jobs in boston, ma

Experience Lead

Training Manager

Benefits Program Specialist (Hybrid)

Lead Teacher - After School STEAM

Culinary Director

Boston Children's Hospital - Security Officer ($24.45/HR)

Senior Partner Strategy Manager - US LEGO League

Production Lead

Assistant General Manager

Librarian II – Reference/Programming

Chief of Staff to the CEO

Food Lead Worker

Part-Time Culinary Assistant - Catering & Events

Art Instructor, Camp Kaleidoscope, Summer Day Camp

Sales Development Representative

Principal, Internal Communications

Licensed Electrician

Manufacturing Lead - 2nd Shift

TBK Chef Instructor

Executive Sous Chef

I want to receive the latest job alert for lead hand in boston, ma

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