Top 56 Navigator Jobs in Boston, Ma

SCO Care Navigator - Lawrence - Khmer required
Fallon Health —Lawrence, MA
- $28 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
HIV/STI/Hep C Counselor/Tester and PrEP Navigator
Health Innovations —Boston, MA
- $43,000 - $56,000 a year
- Weekends as needed
- Background check
- Spanish
- Mid-level
- COVID-19 protective measures
Quick Apply
Mobile Market Food Truck Operations Navigator
YMCA of Greater Boston —Boston, MA
- $53,560 - $56,650 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
Care Coordinator and Screening Navigator for Infectious Disease Services
Manet Community Health Center —Quincy, MA
- From $50,232 a year
- Weekends as needed
- Bilingual
- Mid-level
- High school diploma or GED
Quick Apply
Career Navigator & Employer Partnerships Specialist
No Worker Left Behind Inc —Boston, MA
- $58,000 - $68,000 a year
- Full-time
- Hybrid work
- Spanish
- Mid-level
- No degree
- 403(b) matching
- Mileage reimbursement
Quick Apply
2d
Recovery Support Navigator - Project ASSERT
Boston Medical Center —Boston, MA
- $22.84 - $31.97 an hour
- Part-time
- Bilingual
- Hospital
- Writing skills
- Health insurance
- Dental insurance
Specialty Navigator II
Optum —Norwood, MA
- $18 - $32 an hour
- 8 hour shift
- Hybrid work
- Pass drug screening
- HIPAA
- English
- AD&D insurance
- Employee stock purchase plan
12d
Behavioral Health Nurse Navigator
South Shore Health —Weymouth, MA
- $93,000 - $175,000 a year
- Full-time
- Acute care
- Nursing
- RN License
Wellness Navigator
Suffolk County Sheriff's Department —Boston, MA
- $63,000 - $65,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Health Navigator, Sexual Health
FENWAY HEALTH —Boston, MA
- $23.74 - $26.10 an hour
- Full-time
- Mid-level
- Clinic
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Behavioral Health Navigator (20 hours, Days)
Boston Medical Center —Brockton, MA
- $61,500 - $89,500 a year
- Part-time
- Master of Social Work
- Doctoral degree
- Computer literacy
- Health insurance
- Dental insurance
Recovery Support Navigator
High Point & Affiliated Organizations —Brockton, MA
- $28.20 - $33.00 an hour
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Continuing education credits
- Mileage reimbursement
Quick Apply
2d
Supervisory Social Worker (Outpatient Subspecialty/Social Work Navigator)
US Veterans Health Administration —Jamaica Plain, MA
- $108,218 - $140,686 a year
- Online Application
- Background check
- Master of Social Work
- Surgery
- Paid parental leave
- Paid holidays
9d
Recovery Support Navigator
Spectrum Health Systems —Framingham, MA
- $22.90 - $26.51 an hour
- Full-time
- Addiction Medicine
- Mid-level
- High school diploma or GED
- Loan repayment program
- Health insurance
Quick Apply
Infectious Disease Navigator
Suffolk County Sheriff's Department —Boston, MA
- Full-time
- Spanish
- Nursing
- HIPAA
Digital Navigator - Temporary Position
City of Cambridge, MA —Cambridge, MA
- $38.12 - $43.33 an hour
- Temporary
- High school
- Computer literacy
- Research
13d
Housing Placement Housing Navigator
Saint Francis House Inc —Boston, MA
- $24.23 - $26.66 an hour
- 8 hour shift
- Writing skills
- English
- Mid-level
- 403(b) matching
- Disability insurance
MassHire Career Navigator
JVS Boston —Boston, MA
- $46,400 - $51,700 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Outlook
- Computer literacy
Quick Apply
ED Navigator - 40 Hours/Stoughton
Gosnold —Stoughton, MA
- $22 - $23 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
- 403(b) matching
- Paid holidays
Quick Apply
3d
Breast Navigator
Beth Israel Lahey Health —Cambridge, MA
- $27 - $37 an hour
- Full-time
- Surgery
- Hospital
- Mid-level
- Opportunities for advancement

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navigator jobs near boston, ma

SCO Care Navigator - Lawrence - Khmer required

Fallon Health -
Lawrence, MA

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Job Details

Full-time
$28 - $30 an hour

Qualifications

Microsoft Excel
Microsoft Outlook
Driver's License
Driving
Motivational interviewing
Working with individuals from diverse cultural backgrounds
Experience working with individuals from underserved communities
Experience working with individuals with language barriers
Medical terminology
Home visits (communication methods)
Khmer

Full Job Description

Overview:

About us:

Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.

Brief summary of purpose:

The Navigator–Care Management is part of an interdisciplinary care team that coordinates care, improves access, and supports quality outcomes for NaviCare members. The Navigator builds relationships with members/caregivers via phone and in person, conducts home visits as needed, helps implement care plan interventions, and works to remove barriers to care. In partnership with the Nurse Case Manager, the Navigator updates care plans and provides holistic case management for low-, moderate-, and high-risk members.

Responsibilities:

Primary Job Responsibilities

Member Education, Advocacy, and Care Coordination

Conduct phone and, as appropriate, in-person assessments, screenings, and visits using TruCare; update individualized care plans and aim for first-contact resolution in a culturally responsive manner.
Coordinate and follow up on care needs, including post-transition outreach, appointment scheduling, medication support, and service monitoring.
Educate members/representatives on benefits, coverage criteria, rights, appeals, authorizations, and evidence of coverage.
Identify and address gaps in care (e.g., PCP assignment, preventive screenings, vaccinations) per established protocols.
Screen for social determinants of health and refer to community resources (e.g., food, housing, fuel assistance, transportation); escalate clinical decisions to the Nurse Case Manager or PCP.
Advocate for members’ access to covered benefits and coordinate with community agencies for non-covered supports.

Provider Partnerships and Collaboration

Participate in—and as appropriate, lead—care plan meetings with providers, partners, and care team members.
Collaborate with the interdisciplinary team (e.g., LTC, behavioral health, advanced practitioners, community partners) to support coordinated care.
Build effective working relationships with community partners and providers (e.g., housing, ADH, assisted living, LTC facilities, PCPs) to support timely, member-specific communication.

Access to Care

Submit and track requests/authorizations for covered services; ensure accuracy and timeliness per program workflows.
Educate members and providers on authorization processes and help resolve authorization issues.
Facilitate access to medical, behavioral health, and social services, including arranging transportation when needed.

Care Team Communication

Communicate timely updates with members, caregivers, providers, and internal teams on care plans, service changes, and member status.
Partner with LTC and community teams during admissions, transitions, and discharges to ensure continuity of care.

Regulatory Requirements, Documentation, and Reporting

Complete required activities to meet CMS/State, NCQA, HEDIS, and other standards (e.g., welcome calls, screenings, care plans).
Document accurately and on time in TruCare and related systems; review and validate member panel data and reports.

Additional Responsibilities

Maintain knowledge of program benefits, policies, procedures, and community resources.
Support operations by covering assignments, adapting to priorities, and completing other duties as assigned.
Mentor or train staff on job-related processes and workflows, as assigned.

Qualifications:

Education

College degree (BA/BS in Health Services or Social Work) preferred

License/Certifications

License: N/A

Certification: Community Health Worker - preferred

Other: Satisfactory Criminal Offender Record Information (CORI) results

Driving your personal motor vehicle is an essential job function of this position and the following requirements apply:

Must possess a valid drivers’ license
Must attest to no disqualifiers per Driver Safety Policy
Must possess and provide proof of minimal state required auto insurance
Must have reliable transportation

Education

2+ years’ experience in managed care and/or community-based health and human services (e.g., home health, personal care management, independent living, ASAP, or relevant state agencies) preferred
Understanding of hospitalization and post-discharge needs required
Working knowledge of medical terminology, common conditions, and medical record documentation; able to identify triggers requiring RN intervention required
Motivational interviewing experience and ability to work effectively with diverse and non-English-speaking populations required
Understanding of social determinants of health required
Proficiency with Microsoft Office (Excel, Outlook, Word) required
Experience with face-to-face member visits and working with providers/community partners preferred
Experience working on a multidisciplinary care team within a managed care organization preferred

Pay Range Disclosure:

In accordance with the Massachusetts Wage Transparency Act, the pay range for this position is $28/hr - $30/hr which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and fit with the role’s responsibilities.

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#P01

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Refine Your Search

navigator jobs in boston, ma

SCO Care Navigator - Lawrence - Khmer required

HIV/STI/Hep C Counselor/Tester and PrEP Navigator

Mobile Market Food Truck Operations Navigator

Care Coordinator and Screening Navigator for Infectious Disease Services

Career Navigator & Employer Partnerships Specialist

Recovery Support Navigator - Project ASSERT

Specialty Navigator II

Behavioral Health Nurse Navigator

Wellness Navigator

Health Navigator, Sexual Health

Behavioral Health Navigator (20 hours, Days)

Recovery Support Navigator

Supervisory Social Worker (Outpatient Subspecialty/Social Work Navigator)

Recovery Support Navigator

Infectious Disease Navigator

Digital Navigator - Temporary Position

Housing Placement Housing Navigator

MassHire Career Navigator

ED Navigator - 40 Hours/Stoughton

Breast Navigator

I want to receive the latest job alert for navigator in boston, ma

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