Top 39 Senior patient services representative Jobs in Boston, Ma

Patient Access Representative Senior BWH
The Brigham and Women's Hospital, Inc. —Boston, MA
- $22.22 - $31.71 an hour
- Full-time
- Hospital
- HIPAA
- Mid-level
- Opportunities for advancement
Quick Apply
Sr Patient Experience Representative- ORL Admin Support
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
Billing Managed Care Coordinator
The Brigham and Women's Hospital, Inc. —Boston, MA
- $22.22 - $31.71 an hour
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Senior Practice Assistant
The Brigham and Women's Hospital, Inc. —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health insurance
- Dental insurance
Quick Apply
6d
Senior Intake Coordinator
New England Life Care —Canton, MA
- $24 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Practice Assistant Senior
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Sr. Patient Experience Representative - Physical Therapy (Waltham)
Boston Children's Hospital —Waltham, MA
- $19.83 - $29.49 an hour
- Full-time
- Hospital
- Mid-level
- Administrative experience
Consumer Services Advocate
Boston Senior Home Care —Boston, MA
- $40,000 - $44,684 a year
- Full-time
- Hybrid work
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Loan repayment program
- Health insurance
Quick Apply
Senior Practice Assistant
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health insurance
- Dental insurance
Quick Apply
6d
Sr. Practice Assistant
The Brigham and Women's Hospital, Inc. —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- No experience needed
- Opportunities for advancement
Quick Apply
3d
Specialty Services Patient Care Coordinator
New England College of Optometry —Boston, MA
- $25 an hour
- Full-time
- Google Workspace
- Inventory management
- Medical office experience
- Free parking
- Paid holidays
Quick Apply
6d
Sr Prior Authorization Specialist – Winchester Hospital
Beth Israel Lahey Health —Winchester, MA
- $21.53 - $28.98 an hour
- Full-time
- Hybrid work
- Hospital
- English
- Research
Clinic/Practice Assistant Senior
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- No experience needed
- Opportunities for advancement
Quick Apply
13d
Facilitated Telehealth Coordinator - Broward
Author Health, LLC —Medford, MA
- $21 an hour
- Full-time
- Spanish
- Adults
- English
- Paid holidays
- Health insurance
Quick Apply
Senior Clinic/Practice Assistant
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Internal Medicine
- Health insurance
- Dental insurance
Quick Apply
10d
Senior Financial Clearance Specialist
Beth Israel Lahey Health —Burlington, MA
- $21.53 - $28.98 an hour
- Full-time
- English
- Research
- Mid-level
3d
Sr Data Architect - Patient Services (Life Sciences)
Tiger Analytics Inc. —Boston, MA
- Full-time
- Hybrid work
- 11+ years
- SQL
- Analysis skills
Quick Apply
Sr. Practice Assistant
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Hospital
- Writing skills
- Opportunities for advancement
Quick Apply
12d
Senior Vice President, Patient Care Services & Chief Nursing Officer
The General Hospital Corporation —Boston, MA
- $550,000 - $650,000 a year
- Full-time
- Nursing
- RN License
- Research
- Health insurance
- Retirement plan
Quick Apply
Sr. Clinic Practice Assistant
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Hospital
- Word processing
- English
- Opportunities for advancement
Quick Apply

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Patient Access Representative Senior BWH

The Brigham and Women's Hospital, Inc. -
Boston, MA

Quick Apply

Job Details

Full-time
$22.22 - $31.71 an hour

Benefits

Opportunities for advancement

Qualifications

In-person patient registration
Customer communication
High school diploma or GED

Full Job Description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Patient Access Representative Senior will be responsible for:

Ensuring that all necessary information is accurately collected and recorded.
Providing a positive patient experience while obtaining the information necessary to facilitate patient care and billing processes.
Supporting onboarding efforts of junior staff by mentoring, being a go-to for day-to-day questions, and training.
Training and mentoring patient access representatives and serve as a go-to for day-to-day questions.
Greeting patients and provide them with exceptional customer service and support.
Scheduling appointments, pre-register patients, and process patient information accurately and efficiently.
Responding to patient inquiries, resolve issues, and provide information about healthcare services and insurance coverage.
Ensuring that all patient information is kept confidential and secure, in accordance with HIPAA regulations.
Staying up to date on healthcare regulations and policies and apply them in daily operations.

Qualifications

Education:

High School Diploma or Equivalent required.
Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred.

Experience:

2-3 years of experience in a healthcare setting, with a focus on patient access and registration required.

Knowledge, Skills and Abilities:

Knowledge of patient access procedures, healthcare regulations, and insurance coverage.
Excellent customer service skills, including active listening, empathy, and effective communication.
Ability to prioritize tasks, work independently, and manage multiple projects simultaneously.
Proficiency in Microsoft Office and electronic medical record systems.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$22.22 - $31.71/Hourly

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Quick Apply

Refine Your Search

senior patient services representative jobs in boston, ma

Patient Access Representative Senior BWH

Sr Patient Experience Representative- ORL Admin Support

Billing Managed Care Coordinator

Senior Practice Assistant

Senior Intake Coordinator

Practice Assistant Senior

Sr. Patient Experience Representative - Physical Therapy (Waltham)

Consumer Services Advocate

Senior Practice Assistant

Sr. Practice Assistant

Specialty Services Patient Care Coordinator

Sr Prior Authorization Specialist – Winchester Hospital

Clinic/Practice Assistant Senior

Facilitated Telehealth Coordinator - Broward

Senior Clinic/Practice Assistant

Senior Financial Clearance Specialist

Sr Data Architect - Patient Services (Life Sciences)

Sr. Practice Assistant

Senior Vice President, Patient Care Services & Chief Nursing Officer

Sr. Clinic Practice Assistant

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