Top 9485 Supervisors & Jobs in Boston, Ma

Customer Service Manager
Keltron Corp —Rockland, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
12d
Lead / Manager QA Engineer
Motion Recruitment —Boston, MA
- Contract
- Office
- Java
- Analysis skills
BUSINESS MANAGER - PUBLIC SAFETY
Town of Concord —Concord, MA
- $41.48 - $49.57 an hour
- Full-time
- 7 years
- Pass drug screening
- Office
10d
Manager of Digital Transformation
Beacon Communities LLC —Boston, MA
- $135,000 - $145,000 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Assistant Property Manager
Beacon Communities LLC —Boston, MA
- $32 - $38 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Inventory management
- Health savings account
- Paid holidays
Quick Apply
Logistics Manager
SecureBio —Cambridge, MA
- $116,000 - $144,000 a year
- Full-time
- Mid-level
- In-person
Project Manager
SecureBio —Cambridge, MA
- $145,000 - $185,000 a year
- Full-time
- Mid-level
- In-person
Manager, Staff Development and DEI
Museum of Fine Arts —Boston, MA
- $110,000 - $115,000 a year
- Full-time
- 7 years
- Education
- Psychology
Mgr II,Program Administration
Boston Children's Hospital —Boston, MA
- $83,241.60 - $133,192.80 a year
- Full-time
- 6 years
- Writing skills
- Office
IT Manager
SecureBio —Cambridge, MA
- $140,000 - $165,000 a year
- Full-time
- Mid-level
- In-person
Office Manager
NVIDIA —Westford, MA
- $84,000 - $143,750 a year
- Full-time
- Office
- 8 years
- Analysis skills
10d
PSC Registration Manager
Mass General Brigham Incorporated —Somerville, MA
- $79,560.00 - $115,720.80 a year
- Full-time
- HIPAA
- Mid-level
- Associate's degree
- Opportunities for advancement
Quick Apply
2d
Manager Social Impact and Volunteering (NE)
National Grid —Boston, MA
- $125,000 - $147,000 a year
- Hybrid work
- Microsoft Excel
- 5 years
- Analysis skills
- Opportunities for advancement
5d
Assistant Manager - Library Administration
Tufts University —Medford, MA
- $55,600 - $83,400 a year
- Hybrid work
- Mid-level
- Office
- 3 years
Exhibition Content Writer/Manager
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- Microsoft Excel
- University
- Bachelor's degree
- Commuter assistance
- Health insurance
4d
Operations Manager, Orientation Programs Orientation
Boston University —Boston, MA
- Mid-level
- Office
- Bachelor's degree
1d
Supportive Services Manager
City of Boston —Boston, MA
- $75,978.36 - $109,881.38 a year
- Full-time
- Master of Social Work
- Mid-level
- Driver's License
Impact Manager
City Year —Boston, MA
- Full-time
- Management
- Mid-level
- US work authorization
- AD&D insurance
- Disability insurance
Manager of Access and Wellbeing Programs
Museum of Fine Arts —Boston, MA
- Part-time
- Experience working with individuals with disabilities
- Mid-level
- 3 years
3d
Associate Head Equipment Manager, Equipment Room
Boston University —Boston, MA
- Management
- Bachelor of Science
- Mid-level
2d

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supervisors & jobs near boston, ma

Customer Service Manager

Keltron Corp
Rockland, MA

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
12 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
Quality management
High school diploma or GED
Managing clients in a customer support role
Attention to detail
Customer service manager experience
Client services
SAP ERP
SAP Manufacturing

Full Job Description

Customer Service Manager

Position summary:

Primary objective for this role is commitment to excellence and customer satisfaction, including effective and quality management of the Customer Service team.

This position has the primary role in managing incoming calls, administrative and sales-related internal activities for customer contact, order and RMA processing, new quotes, new product requests. Also responsible for communicating with manufacturing team to ensure high customer satisfaction.

Primary Responsibilities:

· Supervise other customer service team members: providing guidance, training, support and direction

· Respond to customer requests for product, pricing, and delivery information, accurately and in a timely fashion.

· Enter customer orders accurately and in a timely fashion.

· Relay customer information and special requests to the appropriate technical, engineering, sales or manufacturing department.

· Coordinate the new product implementation process.

· Ensure thorough e-mail and verbal communication daily any and all customer related issues (Corrective Action/RMA initiation)

· Assist in planning to meet monthly sales numbers.

· Communicate with other departments to provide order updates and material readiness efficiently and accurately to customers.

· Assemble weekly numbers and reports to present to the upper management.

· Additional duties may be required including: coordinating shipping, working with outside vendors for drop shipments, reaching out to customers for overdue invoice payments etc.

Skills:

· Communication- Strong oral and written communication skills.

· Working knowledge of SAP or ERP in manufacturing environments

· Working experience with Salesforce or similar CRM platforms.

· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

· Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Time Management - Managing one's own time.

· Supervisory experience leading a small team of customer service/sales professionals.

· Service Orientation - Handles inbound calls and provides callers with product and service information.

Qualities:

· Possess professional appearance and enthusiastic can-do attitude.

· Strong leadership skills and ability to motivate and manage a successful team.

· Ability to multitask, while staying on task and focused.

· Ability to perform in a detail oriented, problem-solving environment.

· Excellent computer skills including knowledge of Microsoft Office applications (Intermediate Level Excel and Power Point) and Salesforce

Excellent interpersonal skills

Strong team player, work ethic and commitment to job.

Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.

Experience And Education:

High School Diploma ; Minimum of 3 years previous, successful customer Service experience, preferably in a technical, manufacturing environment.

Benefits: Medical, Vision & Dental Plans; 401K, FSA and HSA options. Company paid Life and LTD and STD insurances.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in the manufacturing industry?

Do you have experience in the fire or medical gauge industry?
Do you have experience with SAP or ERP systems

Experience:

Customer Service Managment: 3 years (Required)

Location:

Rockland, MA 02370 (Required)

Ability to Commute:

Rockland, MA 02370 (Required)

Work Location: In person

Quick Apply

Refine Your Search

supervisors & jobs in boston, ma

Customer Service Manager

Lead / Manager QA Engineer

BUSINESS MANAGER - PUBLIC SAFETY

Manager of Digital Transformation

Assistant Property Manager

Logistics Manager

Project Manager

Manager, Staff Development and DEI

Mgr II,Program Administration

IT Manager

Office Manager

PSC Registration Manager

Manager Social Impact and Volunteering (NE)

Assistant Manager - Library Administration

Exhibition Content Writer/Manager

Operations Manager, Orientation Programs Orientation

Supportive Services Manager

Impact Manager

Manager of Access and Wellbeing Programs

Associate Head Equipment Manager, Equipment Room

I want to receive the latest job alert for supervisors & in boston, ma

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