Top 364 ticketing Jobs in boston, ma

Desktop Support Technician
Abel Womack —Lawrence, MA
- $25 - $34 an hour
- Mid-level
- Office
- Military encouraged
Quick Apply
16h
IT Service Desk Technician
Eastridge Workforce Solutions —Boston, MA
- $38 an hour
- Full-time
- Microsoft Word
- Computer science
- Microsoft Outlook
Quick Apply
9d
Customer Experience Specialist - Part Time
Air Canada —Boston, MA
- From $22.40 an hour
- Part-time
- Bilingual
- US work authorization
- Ability to stand for extended periods
- Profit sharing
- Health insurance
Part-time Customer Service Representative
HUNTINGTON THEATRE COMPANY INC —Boston, MA
- $17 an hour
- Part-time
- Word processing
- Computer literacy
- Travel
Quick Apply
Administrative Assistant/Runner
Live Nation —Cambridge, MA
- $16 - $20 an hour
- Part-time
- Office
- 3 years
- High school diploma or GED
- Adoption assistance
Paralegal
Quince —Boston, MA
- $160,000 - $185,000 a year
- Remote
- Background check
- Google Workspace
- Writing skills
7d
Customer Experience Specialist
Air Canada —Boston, MA
- From $22.40 an hour
- Weekends as needed
- Bilingual
- US work authorization
- Ability to stand for extended periods
- Profit sharing
- Health insurance
Retail Stocking Associate - Part Time
Burlington —Chelsea, MA
- $15 an hour
- Part-time
- Merchandising
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Guest Services: Ticketbooth Rep.
BOSTON DUCK TOURS —Boston, MA
- $16 an hour
- Seasonal
- Merchandising
- English
- 21 years or older
- Disability insurance
- Health insurance
Quick Apply
Retail Stocking Associate - Part Time
Burlington Stores —Revere, MA
- $15 an hour
- Part-time
- Merchandising
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Receptionist - Leader Bank Pavilion
Live Nation —Boston, MA
- $16 - $20 an hour
- Part-time
- 18 years or older
- Office
- Travel
- Adoption assistance
Usher - Leader Bank Pavilion
Live Nation —Boston, MA
- $15 - $18 an hour
- Part-time
- 18 years or older
- Working with individuals with disabilities
- No high school diploma
- Adoption assistance
IT Support Specialist
MIT —Cambridge, MA
- Full-time
- Remote
- 5 years
- Mid-level
- Windows
8d
Technical Field Service Lead
Symetrica, Inc. —Westford, MA
- From $120,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
14d
Warehouse Dispatcher
Optima Courier Inc —Wilmington, MA
- $19 - $21 an hour
- Full-time
- 11+ years
- Office
- In-person
Retail Store Area Supervisor-(Key Holder) - Full Time
Ocean State Job Lot —Weymouth, MA
- $19 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Maintenance
- Profit sharing
- Paid holidays
Retail Store Area Supervisor -(Key Holder) - Full Time
Ocean State Job Lot —Tewksbury, MA
- $19 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Maintenance
- Profit sharing
- Paid holidays
Facilities Technician
Core Development and Management-Planet Fitness —Boston, MA
- $22 - $28 an hour
- Clean driving record
- Microsoft Outlook
- Computer literacy
Quick Apply
BOS Passenger Service Agent (languages needed, Portuguese, Vietnamese, Cambodian, Korean & Spanish)
Swissport International AG —Boston, MA
- $20 an hour
- Part-time
- Working with individuals with disabilities
- High school diploma or GED
- Typing
9d
Retail Store Area Supervisor (Key Holder) - Full Time
Ocean State Job Lot —Medway, MA
- $19 - $21 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Maintenance
- Profit sharing
- Paid holidays
2d

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Desktop Support Technician

Abel Womack -
Lawrence, MA

Quick Apply

Job Details

$25 - $34 an hour
16 hours ago

Qualifications

Desktop computer repair
Incident report management
Laptop (troubleshooting support)
Hardware maintenance
Printer (troubleshooting support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Network support
Technical customer support for office equipment
IP networking
Productivity software
Desktop administration
Peripheral hardware support
Ticketing system technical support

Full Job Description

Desktop Support Technician

Location: Lawrence, MA

Pay Range: $25.00-$34.00 Hourly

We're seeking an experienced Desktop Support Technician to support IT at our Lawrence, MA facility. As our primary on-site point of contact, you'll provide Tier 1 and 2 support across hardware, software, and basic networking. We're looking for a collaborative troubleshooter who loves solving problems and helping people. If you're ready to take the lead on-site and be part of a forward-thinking IT organization, apply today!

Duties & Responsibilities

Provide Tier 1 and Tier 2 technical support for desktops, laptops, printers, mobile devices, and peripheral equipment
Respond to and resolve helpdesk tickets via phone, email, remote access tools, and onsite support
Troubleshoot and support Windows 10/11, Microsoft Office, Microsoft 365, and standard business applications
Install, configure, image, and deploy new workstations and laptops
Perform basic user account administration, including password resets, Active Directory changes, and access requests
Escalate complex or unresolved issues to senior IT staff or specialized support teams as appropriate
Document incidents, troubleshooting steps, and resolutions in the ticketing system
Assist with employee onboarding and offboarding processes, including equipment setup and system access provisioning
Maintain IT asset inventory and assist with hardware lifecycle management
Provide courteous, professional, and timely support to all end users

Experience and Skills Required:

2–3 years of experience in Helpdesk, Desktop Support, or Technical Support roles
Associate or bachelor's degree in information technology or related field preferred
Strong working knowledge of Windows 10/11 and Microsoft Office / Microsoft 365
Industry certifications such as CompTIA A+, Network+ or Microsoft certifications preferred
Experience supporting desktop and laptop hardware, printers, and peripherals
Experience with workstation imaging, endpoint management tools or mobile device management (MDM) preferred
Familiarity with Active Directory and basic networking concepts, including TCP/IP, DNS, and DHCP
Experience using ticketing systems and documenting technical support activities
Exposure to VPN's, VolP systems, or basic IT security best practices preferred
Strong customer service, communication, and interpersonal skills
Ability to manage priorities, work independently, and collaborate effectively within a team environment

Physical Job Requirements:

On-Site Impact: Provide high-touch, face-to-face support as the go-to technical expert for our Wallingford team.
Hands-On Setup: Comfortable unboxing, moving, and installing IT hardware (monitors, PCs, printers) up to 50 lbs.
Reliability: Committed to business continuity, with the flexibility to provide occasional after-hours support for critical system updates or emergencies.
Change of Scenery: Willing to hit the road for occasional visits to our other branches to keep our tech standardized.

Why Join Us:

For more than a century, Abel Womack has been helping companies transform the way they move, store, and manage materials. We partner with leading manufacturers and distribution operations across the Northeast to deliver innovative automation and material handling solutions that drive productivity, efficiency, and growth.

At Abel Womack, we're not just building systems — we're building partnerships.

Our tagline is “Discover the Difference”—because of our unique capabilities and philosophy.

Join our team and be the difference.

ABEL WOMACK, Inc. is an Equal Opportunity Employer

Veterans encouraged to apply

Pay Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications.

Quick Apply

Refine Your Search

ticketing jobs in boston, ma

Desktop Support Technician

IT Service Desk Technician

Customer Experience Specialist - Part Time

Part-time Customer Service Representative

Administrative Assistant/Runner

Paralegal

Customer Experience Specialist

Retail Stocking Associate - Part Time

Guest Services: Ticketbooth Rep.

Retail Stocking Associate - Part Time

Receptionist - Leader Bank Pavilion

Usher - Leader Bank Pavilion

IT Support Specialist

Technical Field Service Lead

Warehouse Dispatcher

Retail Store Area Supervisor-(Key Holder) - Full Time

Retail Store Area Supervisor -(Key Holder) - Full Time

Facilities Technician

BOS Passenger Service Agent (languages needed, Portuguese, Vietnamese, Cambodian, Korean & Spanish)

Retail Store Area Supervisor (Key Holder) - Full Time

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