Top 21 Crisis hotline Jobs in Boston Ma

Boston Emergency Services Team Call Center Clinician (Per Diem)
Boston Medical Center —Boston, MA
- $30.90 - $38.42 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Hospital
- Health insurance
- Dental insurance
Clinical Recovery Specialist
Volunteers of America of Massachusetts —Dorchester, MA
- $19 - $21 an hour
- Part-time
- CPR Certification
- Residential
- First Aid Certification
- 403(b) matching
- Paid holidays
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Per Diem Clinical Recovery Specialist
Volunteers of America of Massachusetts —Boston, MA
- $19 - $21 an hour
- Part-time
- CPR Certification
- Residential
- First Aid Certification
- 403(b) matching
- Paid holidays
Quick Apply
Residential Relief Advocate Weekends
Casa Myrna —Boston, MA
- $20 - $24 an hour
- Weekends as needed
- Mid-level
- Office
- Residential
- Employee assistance program
- Gym membership
Quick Apply
RSH Per Diem Shelter Relief Support Advocate
Roxbury Stone House, Inc. —Roxbury, MA
- $19 an hour
- Part-time
- Background check
- Spanish
- English
- 401(k)
Quick Apply
RSH Part-time Shelter Relief Advocate
Roxbury Stone House, Inc. —Roxbury, MA
- $19 an hour
- Part-time
- Background check
- Spanish
- English
- 401(k)
Quick Apply
Part-time Emergency Housing Relief Staff
Harbor Communities Overcoming Violence —Chelsea, MA
- $20 an hour
- Part-time
- Bilingual
- Children
- Data entry
Legal Advocate
Harbor Communities Overcoming Violence —Chelsea, MA
- $55,000 - $57,000 a year
- Full-time
- Spanish
- Management
- Computer literacy
- Health insurance
- Dental insurance
Stabilization Housing Manager
Harbor Communities Overcoming Violence —Chelsea, MA
- $55,000 - $60,000 a year
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- 401(k)
Shelter Overnight/Per Diem Positions available
HAWC —Salem, MA
- $18.82 - $19.57 an hour
- Part-time
- Bilingual
- Computer literacy
- Children
- 401(k)
Part Time Housing Case Manager (Spanish)
Unitarian Universalist Urban Ministry (UUUM) —Roxbury, MA
- $26 - $29 an hour
- Part-time
- Bilingual
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Bilingual SAFEPLAN Advocate
HAWC - Healing Abuse Working for Change —Lynn, MA
- $23 - $25 an hour
- Full-time
- Spanish
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Bilingual Arabic/English Case Manager
Harbor Communities Overcoming Violence —Chelsea, MA
- $50,000 - $55,000 a year
- Full-time
- Word processing
- Computer literacy
- English
Bilingual Spanish/English Case Manager
Harbor Communities Overcoming Violence —Chelsea, MA
- $55,000 - $57,000 a year
- Full-time
- Spanish
- Word processing
- Computer literacy
Child Advocate
YWCA NORTHEASTERN MASSACHUSETTS INC —Lawrence, MA
- $50,000 - $52,000 a year
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Volunteer Engagement Manager
HAWC —Salem, MA
- $25 - $27 an hour
- Part-time
- Background check
- Mid-level
- Reliable transportation
8d
Bilingual SAFEPLAN Advocate
HAWC —Salem, MA
- $23 - $25 an hour
- Email
- Spanish
- English
- Mid-level
- Disability insurance
- Health insurance
Volunteer Engagement Manager
HAWC - Healing Abuse Working for Change —Salem, MA
- $25 - $27 an hour
- Part-time
- Hybrid work
- Background check
- Mid-level
- Reliable transportation
Quick Apply
8d

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Recovery Specialist - Per Diem
High Point & Affiliated Organizations —Brockton, MA
Escorting patients to meals & fresh air breaks. Education: High School diploma or equivalent (GED). Programs and services also assist survivors of abuse,…
$20 - $24 an hour
Quick Apply
Recovery Specialist
Beth Israel Lahey Health —Lynn, MA
Clients are provided with the tools they need to begin developing skills of daily living including goal setting, problem solving, and self-advocacy.
$20.00 - $24.38 an hour

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211/988 Community Resource Specialist (2ND Shift WEEKDAYS)
Pathways of Central Ohio —Newark, OH
During training, staff members learn how to handle a variety of calls (both information and referral and crisis) and how to record calls, search for resources…
$16.50 - $20.50 an hour
Quick Apply
Shelter Advocate
Lutheran Social Services of Central Ohio —Columbus, OH
Backs up Admissions Specialists as needed on Crisis Hotline calls. 403(b) retirement plan with employer matched savings. PTO and 12 Paid Holidays.
$17 - $18 an hour
Quick Apply

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crisis hotline jobs near boston ma

Boston Emergency Services Team Call Center Clinician (Per Diem)

Boston Medical Center -
Boston, MA

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Job Details

Part-time
$30.90 - $38.42 an hour

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
403(b)
Opportunities for advancement

Qualifications

Microsoft Outlook
Electronic health records (EHR) management
Writing skills
Patient advocacy
English
De-escalation techniques
Community resource coordination in health services social work
Cultural competency
Client referral services
Working with individuals from diverse cultural backgrounds
Referral coordination

Full Job Description

Boston Emergency Services Team Call Center Clinician (Per Diem)

45957

1 Boston Medical Center Place, Boston, Massachusetts

Part time

POSITION SUMMARY:

Answers BEST 800# hotline; this is a key position within the Boston Emergency Services Team (BEST) Program, responsible for providing telephone screening and intake functions. Provide telephone triage for individuals experiencing psychiatric crisis; assists with stabilization, crisis intervention, and refers to the appropriate sources.

Position: Boston Emergency Services Team Call Center Clinician

Department: Psychiatry

Schedule: Part Time, Per Diem

ESSENTIAL RESPONSIBILITIES / DUTIES:

As a member of the BEST Program, performs the telephone screening of psychiatric patients. This involves: Makes appropriate and accurate telephone screening of patients experiencing psychiatric crisis. Provides resource information based on the patient’s needs, and accurately transfers case information to other providers. Documents calls and recommendations for action.
Under the direction of the Clinical Director of BEST, identifies appropriate inpatient settings for patients requiring admission to inpatient facilities.
Works with the patient, the patient’s family and referring agents, to facilitate the admission of the patient into the appropriate unit.
Maintains an up-to-date roster of area inpatient psychiatric units for adults, children and adolescents and maintains a liaison relationship with these facilities.
Develops and maintains a liaison relationship with MBHP, DMH and with all referring agencies.
Refers patients to appropriate outpatient facilities if appropriate, and maintains an up-to date listing of, and liaison with, outpatient facilities, residential facilities, shelters and half way houses.
Informs referring source as to final disposition of cases.
Reviews findings with senior clinicians or Clinical Director. Consult with providers as needed regarding client assessments and crisis interventions.
Maintains documentation and records for all cases in accordance with program requirements.
Contributes to organization and administration of teaching programs. Participates in all required orientation and training programs.
Completes required paperwork (i.e., evaluation forms) in a timely fashion to meet all hospital, state and federal regulations.
Attends appropriate clinical and staff meetings.
Maintains competency in the field via ongoing continuing education and by maintaining applicable licenses up-to-date.
Performs other related duties as needed.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

Master's Degree in social work, psychology, education, counseling, or related field.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

LCSW, LICSW or LMHC license preferred.

EXPERIENCE:

Previous field experience working in emergency psychiatry-related clinical activities preferred.

KNOWLEDGE AND SKILLS:

Requires knowledge of referral process and community resources and agencies relative to health, protective services, crisis intervention, disability, etc.
Excellent listening skills, ability to diagnose problems, resolve conflict, and develop practical solutions, even when sources are scarce. Ability to make alternative plans as needed.
Advanced interpersonal skills necessary to interact effectively with various healthcare professionals and to instill confidence and to advocate for patients and their family.
Excellent English language skills to summarize and communicate orally and in writing, moderately complex information in varied formats to internal and external customers.
Cultural sensitivity and comfort with a wide range of social, racial and ethnic populations. Bicultural/Bilingual competency a plus.
Proficiency with standard software programs used in healthcare (such as MS Word, Outlook), patient registration systems, electronic medical record and web browsers.

Compensation Range:

$30.90- $38.42

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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Refine Your Search

crisis hotline jobs in boston ma

Boston Emergency Services Team Call Center Clinician (Per Diem)

Clinical Recovery Specialist

Per Diem Clinical Recovery Specialist

Residential Relief Advocate Weekends

RSH Per Diem Shelter Relief Support Advocate

RSH Part-time Shelter Relief Advocate

Part-time Emergency Housing Relief Staff

Legal Advocate

Stabilization Housing Manager

Shelter Overnight/Per Diem Positions available

Part Time Housing Case Manager (Spanish)

Bilingual SAFEPLAN Advocate

Bilingual Arabic/English Case Manager

Bilingual Spanish/English Case Manager

Child Advocate

Volunteer Engagement Manager

Bilingual SAFEPLAN Advocate

Volunteer Engagement Manager

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Boston Emergency Services Team Call Center Clinician (Per Diem)

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