Top 39 Senior patient services representative Jobs in Boston Ma

Specialty Services Patient Care Coordinator
New England College of Optometry —Boston, MA
- $25 an hour
- Full-time
- Google Workspace
- Inventory management
- Customer service
- Free parking
- Paid holidays
Quick Apply
11d
Patient Access Representative Senior BWH
The Brigham and Women's Hospital, Inc. —Boston, MA
- $22.22 - $31.71 an hour
- Full-time
- Hospital
- HIPAA
- Mid-level
- Opportunities for advancement
Quick Apply
Sr Patient Experience Representative- ORL Admin Support
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
Consumer Services Advocate
Boston Senior Home Care —Boston, MA
- $40,000 - $44,684 a year
- Full-time
- Hybrid work
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Loan repayment program
- Health insurance
Quick Apply
Senior Practice Assistant
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health insurance
- Dental insurance
Quick Apply
11d
Senior Clinic/Practice Assistant
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Hospital
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
2d
Practice Assistant Senior
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Sr. Practice Assistant
The Brigham and Women's Hospital, Inc. —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Microsoft Outlook
- Hospital
- Writing skills
- Opportunities for advancement
Quick Apply
8d
Sr. Patient Experience Representative - Physical Therapy (Waltham)
Boston Children's Hospital —Waltham, MA
- $19.83 - $29.49 an hour
- Full-time
- Hospital
- Mid-level
- Administrative experience
Clinic/Practice Assistant Senior
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- No experience needed
- Opportunities for advancement
Quick Apply
Senior Financial Clearance Specialist
Beth Israel Lahey Health —Burlington, MA
- $21.53 - $28.98 an hour
- Full-time
- English
- Research
- Mid-level
8d
Senior Intake Coordinator
New England Life Care —Canton, MA
- $24 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Senior Patient Coordinator
NAPA Center —Waltham, MA
- Full-time
- 7 years
- Microsoft Outlook
- Computer literacy
Quick Apply
4d
Billing Managed Care Coordinator
The Brigham and Women's Hospital, Inc. —Boston, MA
- $22.22 - $31.71 an hour
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Sr Prior Authorization Specialist – Winchester Hospital
Beth Israel Lahey Health —Winchester, MA
- $21.53 - $28.98 an hour
- Full-time
- Hybrid work
- Hospital
- English
- Research
Home Care, Referral Management Associate
BAYADA Home Health Care —Canton, MA
- $50,000 a year
- Monday to Friday
- Medical office experience
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
3d
Sr Data Architect - Patient Services (Life Sciences)
Tiger Analytics Inc. —Boston, MA
- Full-time
- Hybrid work
- 11+ years
- SQL
- Analysis skills
Quick Apply
Senior Practice Assistant
The Brigham and Women's Hospital, Inc. —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health insurance
- Dental insurance
Quick Apply
11d
Sr. Practice Assistant
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Hospital
- Writing skills
- Opportunities for advancement
Quick Apply
Sr. Clinic Practice Assistant
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Hospital
- Word processing
- English
- Opportunities for advancement
Quick Apply

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Specialty Services Patient Care Coordinator

New England College of Optometry -
Boston, MA

Quick Apply

Job Details

Full-time
$25 an hour
11 days ago

Benefits

Free parking
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
403(b)
Loan forgiveness
Life insurance
Pet insurance

Qualifications

Google Workspace
Customer communication
Adobe Acrobat

Full Job Description

Description:

The Specialty Services Patient Care Coordinator is a full-time, on-site position reporting to the Clinic Director with a dotted line to the Patient Intake Manager and Senior Specialty Patient Care Coordinator supporting Specialty Eye Care Services. The Specialty Services Patient Care Coordinator is a key member of the clinic operations team. The primary function of this position is to provide operational support for patient scheduling, patient check in and check out, and patient follow-up care to ensure a smooth and efficient cycle of service.

You will have a unique opportunity to apply your operational skills in providing seamless and critical support to a clinical team of Optometrists (ODs) and student interns who provide specialty eye care within diverse and multicultural patient populations. The candidate can expect to create systems that ensure best practices and focus their work in patient care coordination for Low Vision, Pediatric, Vision Therapy Services, and Myopia Control.

Salary: $25/hour

Specialty Services Patient Care Coordinator Duties in all Specialties:

Schedule and confirm appointments for patients in a systematic and organized manner that optimizes patient flow and conveys compassion and culturally sensitive customer service skills
Register new patients, create accounts, and input demographic and insurance data accurately
Communicate with patients according to specialty protocols
Address patient concerns about care, services and fees
Follow up, in regards to patient questions, with the ODs or Billing department as needed
Check patients in and out, collect co-payments and self-pay fees
Coordinate in-coming and outgoing referrals for care
Handle all unresolved billing issues before appointments: referrals, balances, prior authorizations
Obtain medical records and scan documents into the electronic health record (EHR) for all Specialty patients
Send records/reports to patients, referring doctors and others
Oversee the Vision Therapy, Low Vision, and Myopia Control email accounts

Low Vision Duties:

Obtain payment from state and local resources for devices
Obtain quotes and oversee orders for devices
Maintain an organized device cabinet and manage inventory and stock cabinet
Schedule patient device dispense appointments
Coordinate with the Optical Department on low vision spectacle orders
Manage invoices, orders, and vendor relationships
Collaborate with providers to obtain prior authorization for low vision devices

Pediatric, Vision Therapy, and Myopia Control:

Manage waitlists
Conduct intake calls
Communicate fee structure to patients
Send records/ reports to patients and referring doctors
Obtain prior authorizations for vision therapy appointments

Specialty Services Patient Care Coordinator Requirements:

A friendly professional demeanor and ability to excel in a fast-paced, collaborative environment
Minimum of 1 year of specific experience in patient office services and/or 2 years of experience in customer service, assisting patients with disabilities, social work, child care, or elder care required
Experience in Eye care practice administration highly preferred
Strong multi-tasking, prioritization, and project management skills
Excellent communication skills, verbal and written
Willingness to be flexible with schedule
Strong proficiency with Microsoft Office suite, Google Workspace (G Suite), Adobe Acrobat and willingness to learn new platforms
Experience with electronic health records (EHR/EMR) and HIPAA regulations preferred

NECO is an Equal Opportunity employer and encourages all qualified candidates to apply.

The NECO Commonwealth Eye Care Clinic has free parking available to its staff.

New England College of Optometry offers a robust benefits program including:

3 plan options for BCBS medical coverage (employer subsidized at 75% or greater)
Mental Health and Wellness benefits
BCBS Dental
Discounted vision services
13 paid holidays and generous paid time off for sick, vacation, and personal days
Employer-paid life insurance, and short-term and long-term disability
Voluntary Insurance: life, critical illness, hospital indemnity, accident,
Voluntary Benefits: employee discounts and pet insurance
9% employer contribution to a 403(b) retirement plan after 1 year of service with no vesting schedule or match requirement
Qualified Public Service Loan Forgiveness Employer

Requirements:

Quick Apply

Refine Your Search

senior patient services representative jobs in boston ma

Specialty Services Patient Care Coordinator

Patient Access Representative Senior BWH

Sr Patient Experience Representative- ORL Admin Support

Consumer Services Advocate

Senior Practice Assistant

Senior Clinic/Practice Assistant

Practice Assistant Senior

Sr. Practice Assistant

Sr. Patient Experience Representative - Physical Therapy (Waltham)

Clinic/Practice Assistant Senior

Senior Financial Clearance Specialist

Senior Intake Coordinator

Senior Patient Coordinator

Billing Managed Care Coordinator

Sr Prior Authorization Specialist – Winchester Hospital

Home Care, Referral Management Associate

Sr Data Architect - Patient Services (Life Sciences)

Senior Practice Assistant

Sr. Practice Assistant

Sr. Clinic Practice Assistant

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