Top 80 Call center representative Jobs in Bothell, Wa

Call Center/Communications Representative
Carpenters Services Administrative Corporation —Seattle, WA
- $24.49 - $27.71 an hour
- Overtime
- Spanish
- Customer service
- English
- Commuter assistance
- Health insurance
Quick Apply
Pharmacy Call Center Representative
Dynamic Rx Labs —Renton, WA
- $22 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Specialist (Fully on-site)
Recology King County —Seattle, WA
- $22.50 - $23.92 an hour
- Full-time
- Spanish
- Customer service
- Writing skills
- Wellness program
- Paid holidays
Quick Apply
Patient Resource Representative ( Remote)
Valley Medical Center —Renton, WA
- $22.61 - $37.79 an hour
- Full-time
- Remote
- Computer literacy
- Medical office experience
- Mid-level
2h
Customer Care Advocate
Zenith-American —Bothell, WA
- $29.68 an hour
- Full-time
- Bilingual
- Writing skills
- Research
- Health insurance
- Dental insurance
Call Center Representative
Sound Credit Union —Lynnwood, WA
- $21.50 - $26.50 an hour
- Full-time
- Remote
- High school diploma or GED
- Banking
- Entry level
- Paid holidays
- Health insurance
Quick Apply
2d
Patient Services Rep-Contact Center
EvergreenHealth —Kirkland, WA
- $22.59 - $36.14 an hour
- Full-time
- HIPAA
- Windows
- Administrative experience
- Free parking
- Commuter assistance
Quick Apply
12d
Patient Accounts Rep-Call Center
EvergreenHealth —Kirkland, WA
- $22.59 - $36.14 an hour
- Full-time
- HIPAA
- Research
- Administrative experience
- Free parking
- Commuter assistance
Quick Apply
Inbound Sales Representative (Remote/Pacific Time)
A Place for Mom —Bellevue, WA
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Customer Care Advocate, Sr.
Zenith-American —Bothell, WA
- $32.36 an hour
- Full-time
- Bilingual
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Call Center Agent I
International Community Health Services —Renton, WA
- $21.30 - $31.19 an hour
- Full-time
- English
- Clinic experience
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
9d
Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)
IQVIA —Everett, WA
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
8d
Customer Service Associate
Costco Wholesale —Seattle, WA
- $25.53 - $30.75 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- In-person
- Relocation assistance
Quick Apply
Bilingual Customer Care Advocate I
Healthcare Management Administrators —Bellevue, WA
- $24 - $26 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Excel
- Free parking
- Health savings account
Quick Apply
Customer Service Rep.
Fischer Services —Mountlake Terrace, WA
- $27 - $32 an hour
- Full-time
- Administrative experience
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
1d
Call Center Representative (Member Services) - USFHP
Pacific Medical Centers —Renton, WA
- $22.62 - $35.22 an hour
- Full-time
- Mid-level
- Fair chance
- Medical terminology
- Paid parental leave
- Paid holidays
Patient Service Representative, Call Center
CardioOne —Lynnwood, WA
- From $23 an hour
- HIPAA
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Northwest Administrators, Inc. —Seattle, WA
- $20.76 - $26.29 an hour
- Microsoft Word
- Spanish
- Writing skills
- Paid training
- Paid holidays
Quick Apply
11d
Technical Support Representative I
AIPHONE CORPORATION —Redmond, WA
- $23.59 - $33.03 an hour
- Full-time
- Laboratory
- Microsoft Excel
- Computer literacy
- Health insurance
- 401(k) matching
Quick Apply
Seasonal Customer Service Representative
Last Bottle Wines —Normandy Park, WA
- $22 - $26 an hour
- Seasonal
- Remote
- Communication skills
- Entry level
- Under 1 year
Quick Apply
4d

I want to receive the latest job alert for call center representative in bothell, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near bothell, wa

Call Center Representative jobs in Seattle, WA

Call Center Representative jobs in Renton, WA

Patient Representative jobs in Renton, WA

Call Center Representative jobs in Everett, WA

Customer Service Representative jobs in Seattle, WA

Patient Services Representative jobs in Lynnwood, WA

Pharmacy Assistant jobs in Renton, WA

Call Center Representative jobs in Lynnwood, WA

Call Center Representative jobs in Akron, OH

Call Center Representative jobs in Reading, PA

Remote Customer Service Representative jobs in San Francisco, CA

Call Center Representative jobs in Philadelphia, PA

Call Center Representative jobs in Shreveport, LA

Nature Center jobs in Minnesota

Patient Services Representative jobs in Sevierville, TN

Patient Services Representative jobs in San Antonio, TX

Patient Services Representative jobs in Muskegon, MI

Patient Care Technician jobs in Lansing, MI

Patient Services Representative jobs in Dallas, GA

Patient Service Coordinator jobs in Charlotte, NC

Call Center/Communications Representative

Carpenters Services Administrative Corporation
Seattle, WA

Quick Apply

Job Details

Full-time
$24.49 - $27.71 an hour

Benefits

Commuter assistance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

Spanish
Confidential information handling
Phone communication
Customer service
Health insurance policy knowledge
English
High school diploma or GED
Desktop applications
Organizational skills
Clerical experience
Productivity software
10 key typing
Video conferences (communication methods)
Client interaction via phone calls

Full Job Description

Overview:

Under minimum supervision, the Communications Representative performs specialized clerical duties which require frequent exercise of independent judgment and a thorough understanding of applicable procedures. This role will serve as a Call Center Representative and will handle participant calls by answering their inquiries and providing benefits information.

In addition, this role will attend local union meetings, picnics, union Zoom calls, and events to support union members with benefit-related inquiries and give benefit presentations, as needed.

The Call Center/Communications Representative is a full-time, non-exempt position, with a work schedule of Monday through Friday, 8:00 AM – 5:00 PM. Schedule may change depending on the department needs. Overtime may be needed periodically.

Position Functions and Responsibilities:

Provide excellent customer service to all CSAC stakeholders.
Complete data entry tasks (eflows) on a timely basis ensuring quality and quantity are at acceptable levels.
On occasion, assist other departments with special projects as needed, help open mail, sort, and validate information coming into the department, assist with auditing scanned documents.
Communicate effectively with participants, staff, local unions, and WSRCC at all times.
Maintain a friendly demeanor and handle participant inquiries in person, telephonically, and by e-mail.
Possess and utilize effective communication and de-escalation skills to manage and resolve participant complaints.
Identify and escalate priority issues and follow up on participants’ calls where necessary.
Document all call information according to operating procedures.
Attend and actively participate in local union meetings, picnics, union Zoom calls, and union-sponsored events by answering their benefit questions or by giving benefit presentations, as needed.
Develop a sound understanding of Participant’s benefits for the various benefit funds (Health & Welfare, Vacation, Annuity, and Pension benefits).
This role must be able to explain and/or give benefits presentations in English and Spanish.
Collaborate with the Communications Manager to ensure consistent messaging and support for union initiatives.
Other duties as assigned.

Required Qualifications and Skills:

Working knowledge in Microsoft applications.
Knowledge of “8x8” telephone system is preferred but not mandatory.
Professional appearance and demeanor.
Excellent telephone etiquette, “people skills,” written and verbal communication skills.
Bilingual in English and Spanish is required.
Proficiency with 10-key by touch.
Excellent organizational skills with ability to multitask in diverse work environment with diverse walk-in clients.
1-2 years related experience. Knowledge of working in a call center or participants service environment is highly preferred.
Knowledge of participant’s service principles and practices.
Excellent organizational skills and detail oriented.
Ability to exercise discretion and confidentiality.
Excellent oral and written communication skills.
Training in Health & Welfare, Vacation, Annuity, and Pension benefits.
Strong interpersonal and communication skills, both written and verbal, for union member engagement.
Ability to work independently and represent the organization at union functions.
Experience working with union members or in a benefits-related role is highly desirable.
High School Diploma.

NOTE:

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. CSAC is an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, national origin, age, sexual orientation, marital status, religion, disability, or any other classification protected by law.

Job Type: Full-time

Pay: $24.49 - $27.71 per hour

Benefits:

401(k)
401(k) matching
Commuter assistance
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Experience:

Customer service: 3 years (Preferred)

Language:

Spanish (Required)

Ability to Commute:

Seattle, WA 98121 (Preferred)

Willingness to travel:

25% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in bothell, wa

Call Center/Communications Representative

Pharmacy Call Center Representative

Customer Service Specialist (Fully on-site)

Patient Resource Representative ( Remote)

Customer Care Advocate

Call Center Representative

Patient Services Rep-Contact Center

Patient Accounts Rep-Call Center

Inbound Sales Representative (Remote/Pacific Time)

Customer Care Advocate, Sr.

Call Center Agent I

Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)

Customer Service Associate

Bilingual Customer Care Advocate I

Customer Service Rep.

Call Center Representative (Member Services) - USFHP

Patient Service Representative, Call Center

Customer Service Representative

Technical Support Representative I

Seasonal Customer Service Representative

I want to receive the latest job alert for call center representative in bothell, wa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected