Location: William Booth Center (811 Maynard Ave S, Seattle, WA 98134)
Schedule: Monday-Friday, 8:00am-4:30pm
Pay: $97,760/year
Status: Regular Full-Time/Exempt
GENERAL STATEMENT:
The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer.
SCOPE OF POSITION:
In coordination with commanding officers, the Director of William Booth Center (WBC) provides strategic oversight of WBC through goal development, fiscal management, and relationship building with potential and existing donors and partnering organizations. This position also provides direct supervision of the Assistant Director of William Booth Center and the Program staff in their operational and administrative management of the site.
EDUCATION AND WORK EXPERIENCE:
- A bachelor’s degree in social work, business management, public administration, or similar is required, although a master’s degree is preferred. Equivalent program management and administration experience in lieu of a formal degree will also be considered.
- Minimum of three years of experience in three or more of the following fields: human services, program management, staff supervision, fiscal oversight, and grant-writing.
- Experience in both shelter and transitional housing programs preferred.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Client-centered mindset.
- Understanding of basic conflict resolution. Strong crisis intervention skills.
- Knowledge of de-escalation techniques in conjunction with trauma-informed care practices.
- Ability to respect and maintain the confidentiality of agency and client information in compliance with applicable law and The Salvation Army policies and procedures.
- Broad and up-to-date knowledge of community-based resources (e.g. housing, RRH funds, employment placement services, access to medical & dental services, etc.).
- Knowledge of local social services agencies and community partners, or an ability to obtain that knowledge quickly through professional networking.
- Knowledge of federal, state, and local residential facility statutes and regulations.
- Excellent knowledge and experience in emergency shelter public health and safety protocols.
- Knowledge of low-barrier, low-demand shelter operations.
- Customer service mindset.
- Ability to engage with diverse populations in a respectful and culturally responsive manner, and to be mindful of the Salvation Army’s values of non-discrimination, equity and inclusion, and the diverse characteristics of individuals.
- Understanding and willingness to fully comply with mandatory reporting requirements and laws pertaining to vulnerable adults.
- General knowledge of laws, regulations, and guidelines governing government funding.
- Ability to communicate professionally with internal and external customers.
- Ability to present material effectively in written and oral form.
- Strong use of the English language in verbal and written communication, and ability ability to read, write, and speak English to the extent necessary to understand instructions, take messages, read a map, and use the telephone.
- Basic mathematical skills (addition, subtraction, division, multiplication & percentages).
- Solid analytical and research skills.
- General knowledge of business protocols, including general accounting and bookkeeping knowledge.
- Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, designing forms, and other office procedures and terminology.
- Knowledge of hard copy and digital records management.
- Demonstrated ability to work well independently and as part of a team environment.
- Ability to prioritize and handle multiple tasks under stressful conditions.
- Ability to exercise mature, and sound judgement in problem-solving and decision-making.
- Ability to hire and to apply motivational interviewing techniques.
- Supervisory knowledge, and experience with applying federal and state laws and regulations, including wage, safety regulations, and labor laws. Supervisory skills and knowledge of employee coaching and encouragement, training of direct reports and performance management processes and steps.
- Ability to successfully pass the background and reference check processes.
- Willingness and ability to represent The Salvation Army and Seattle Social Services in a loyal, productive manner in liaison with Northwest Divisional Headquarters (NW DHQ), local, The Salvation Army corps, community members, contracting agencies, as well as Seattle city and King County offices and officials.
- Willingness to abide by The Salvation Army’s Drug Free Workplace policy and drug and associated policies.
- Ability and willingness to understand and fully comply with mandatory reporting requirements and laws pertaining to vulnerable adults and minors.
- Ability to participate in occasional confidential group testing for infectious illnesses such as tuberculosis as part of Seattle Social Services health and safety guidelines and programs.
- Ability to complete CPR, First Aid, and Bloodborne Pathogen and other required safety training and certification within the first 90 days of employment.
SOFTWARE-RELATED SKILLS:
- Intermediate level computer skills, including a strong proficiency in internet and email, word processing, spreadsheets, and databases. Proficiency in Microsoft Office suite products including Word, Excel, Outlook, and PowerPoint.
- Proficiency in database management software, including Bitfocus, HMIS, and Wellsky.
- Ability to use a copier/scanner/fax machine as required.
- Demonstrated expertise in web resources and navigation.
- Ability to use new software programs with basic training.
- Proficient keyboard (typing) skills (60 words-per-minute).
- Proficiency of the Homeless Management Information System (HMIS) and Wellsky database system, or similar.
DUTIES & RESPONSIBILITIES:
- Client-centered mindset.
- Understanding of basic conflict resolution. Strong crisis intervention skills.
- Knowledge of de-escalation techniques in conjunction with trauma-informed care practices.
- Ability to respect and maintain the confidentiality of agency and client information in compliance with applicable law and The Salvation Army policies and procedures.
- Broad and up-to-date knowledge of community-based resources (e.g. housing, RRH funds, employment placement services, access to medical & dental services, etc.).
- Knowledge of local social services agencies and community partners, or an ability to obtain that knowledge quickly through professional networking.
- Knowledge of federal, state, and local residential facility statutes and regulations.
- Excellent knowledge and experience in emergency shelter public health and safety protocols.
- Knowledge of low-barrier, low-demand shelter operations.
- Customer service mindset.
- Ability to engage with diverse populations in a respectful and culturally responsive manner, and to be mindful of the Salvation Army’s values of non-discrimination, equity and inclusion, and the diverse characteristics of individuals.
- Understanding and willingness to fully comply with mandatory reporting requirements and laws pertaining to vulnerable adults.
- General knowledge of laws, regulations, and guidelines governing government funding.
- Ability to communicate professionally with internal and external customers.
- Ability to present material effectively in written and oral form.
- Strong use of the English language in verbal and written communication, and ability ability to read, write, and speak English to the extent necessary to understand instructions, take messages, read a map, and use the telephone.
- Basic mathematical skills (addition, subtraction, division, multiplication & percentages).
- Solid analytical and research skills.
- General knowledge of business protocols, including general accounting and bookkeeping knowledge.
- Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, designing forms, and other office procedures and terminology.
- Knowledge of hard copy and digital records management.
- Demonstrated ability to work well independently and as part of a team environment.
- Ability to prioritize and handle multiple tasks under stressful conditions.
- Ability to exercise mature, and sound judgement in problem-solving and decision-making.
- Ability to hire and to apply motivational interviewing techniques.
- Supervisory knowledge, and experience with applying federal and state laws and regulations, including wage, safety regulations, and labor laws. Supervisory skills and knowledge of employee coaching and encouragement, training of direct reports and performance management processes and steps.
- Ability to successfully pass the background and reference check processes.
- Willingness and ability to represent The Salvation Army and Seattle Social Services in a loyal, productive manner in liaison with Northwest Divisional Headquarters (NW DHQ), local, The Salvation Army corps, community members, contracting agencies, as well as Seattle city and King County offices and officials.
- Willingness to abide by The Salvation Army’s Drug Free Workplace policy and drug and associated policies.
- Ability and willingness to understand and fully comply with mandatory reporting requirements and laws pertaining to vulnerable adults and minors.
- Ability to participate in occasional confidential group testing for infectious illnesses such as tuberculosis as part of Seattle Social Services health and safety guidelines and programs.
Ability to complete CPR, First Aid, and Bloodborne Pathogen and other required safety training and certification within the first 90 days of employment
PHYSICAL REQUIREMENTS:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
- Ability to grasp, push, pull objects, such as files, file cabinet drawers, and reach overhead.
- Ability to rapidly travel over uneven surfaces, up and down steps, up and down ramps, and to climb stepladders as necessary.
- Ability to operate a telephone.
- Ability to operate a desktop and laptop computer.
- Ability to sit at a desk and work on a computer for prolonged periods.
- Ability to access and produce information from a computer.
- Ability to interpret and understand written communication.
- Ability to lift up to 45 lbs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.
Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.
Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.
Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.
Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.
Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.
Paid Vacation:
- Two weeks annually, accruing from day one, for non-exempt positions.
- Four weeks annually, accruing from day one, for exempt positions.
- Accrued vacation is eligible for use after six months’ service time.
Paid Holidays: 13 designated holidays + 1 floating holiday per year
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Type: Full-time
Pay: $97,760.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Relocation assistance
- Retirement plan
- Vision insurance
Work Location: In person
