Top 512 Sr. director customer experience Jobs in Boulder, Co

Director of Rehabilitation
Reliant Rehabilitation —Lakewood, CO
- $38 - $43 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Management
- Relocation assistance
- Health insurance
Quick Apply
Lead Opto‑Electronics Engineer
Particle Measuring Systems —Niwot, CO
- $140,000 - $175,000 a year
- Full-time
- Hybrid work
- 11+ years
- Analysis skills
- Doctor of Philosophy
- Health insurance
- Dental insurance
IT Director
Confidential —Westminster, CO
- $140,000 - $165,000 a year
- Full-time
- Computer science
- Management
- Computer Science
- Wellness program
- Health savings account
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7d
Senior Services/Transportation Supervisor
Gilpin County —Black Hawk, CO
- $21.15 - $29.61 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Disability insurance
Director of Operations
Regal Brands Inc —Denver, CO
- $120,000 - $140,000 a year
- Customer service
- Warehouse
- Manufacturing
- Paid holidays
- Disability insurance
Quick Apply
7d
North American Sales Director
Particle Measuring Systems —Niwot, CO
- $132,500 - $198,750 a year
- Weekends as needed
- English
- Office
- 3 years
- Health insurance
- Dental insurance
Director, Product Operations
Ledgent Technology —Denver, CO
- $150,000 - $220,000 a year
- Full-time
- Hybrid work
- 7 years
- Computer Science
- Office
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2d
Director, Pharmacy - Denver Health Medical Plan (* Hybrid Work Schedule *)
Denver Health —Denver, CO
- $150,900 - $249,100 a year
- Full-time
- Hybrid work
- Customer service
- Pass drug screening
- Office
- Paid parental leave
- Paid holidays
Director, Product Operations
Ledgent Technology —Denver, CO
- $150,000 - $180,000 a year
- Full-time
- Hybrid work
- 7 years
- Computer Science
- Office
- Health savings account
- Employee stock purchase plan
Quick Apply
3d
Senior Director, Provider Contracting - Denver Health Medical Plan (Must Live in Colorado. Weekly On-Site Requirement)
Denver Health —Denver, CO
- $143,800 - $237,400 a year
- Full-time
- Hybrid work
- Pass drug screening
- Office
- Finance
- Paid parental leave
- Paid holidays
Fresh Sales Sr Specialist - Eastern Colorado
Associated Wholesale Grocers - Remote Travel Position —Colorado
- $65,000 - $85,000 a year
- Full-time
- Marketing
- Writing skills
- Mid-level
- Health savings account
- Health insurance
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1d
Scheduling Manager II
The Weitz Company —Denver, CO
- Full-time
- Microsoft Outlook
- Management
- Customer service
- Wellness program
- Paid parental leave
3d
Senior Manager, Commissioning
Crusoe —Denver, CO
- $160,000 - $195,000 a year
- Full-time
- Up to 50% travel
- Construction site
- 5 years
- Commuter assistance
- Paid parental leave
Quick Apply
Hospice Area Executive of Clinical Operations (Hospice Administrator)
Compassus —Denver, CO
- $120,000 - $150,000 a year
- Weekends as needed
- CPR Certification
- Nursing
- Up to 50% travel
- Tuition reimbursement
Quick Apply
7d
Assistant General Manager- Highland Tap and Burger
The Culinary Creative Group —Denver, CO
- $70,400 - $80,400 a year
- Weekends as needed
- Bar
- Casual dining restaurant
- Mid-level
- Paid training
- Health insurance
Quick Apply
1d
Logistics Engineer - Level 3 or 4
Northrop Grumman —Boulder, CO
- $85,600 - $160,200 a year
- Overtime
- Data analysis skills
- Master's degree
- Databases
- Paid holidays
- Disability insurance
Sr. Mechanical Engineer
Wanco, Inc —Arvada, CO
- $45 - $55 an hour
- Overtime
- 7 years
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
Food and Safety, Senior Compliance Manager
Gate Group —Denver, CO
- $110,000 - $120,000 a year
- Full-time
- Background check
- 5 years
- Office
- Commuter assistance
- Disability insurance
Quick Apply
Manager, Customer Success
Propelus —Boulder, CO
- $110,000 - $130,000 a year
- Full-time
- Remote
- Marketing
- Analysis skills
- Bachelor's degree
- Health savings account
- Health insurance
Director of Operations
HydraPak —Longmont, CO
- $120,000 - $150,000 a year
- Full-time
- 5 years
- Engineering
- System design
- Paid holidays
- Paid time off
Quick Apply

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Director of Rehabilitation

Reliant Rehabilitation -
Lakewood, CO

Quick Apply

Job Details

Full-time
$38 - $43 an hour

Benefits

Relocation assistance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program

Qualifications

Practice management
Management
Computer literacy
Professional ethics
HIPAA
Employee relationship building
Physical Therapy License
Customer relationship management
Doctor of Physical Therapy
Safe patient lifting practices
Budgeting
Financial management
Leadership
Occupational Therapy License

Full Job Description

This role is based in an Assisted Living, Independent Living, and Memory Care setting.

Summary:

The Director of Rehabilitation (DOR) is responsible for managing and supervising the rehabilitation department to meet resident needs, the company’s fiscal requirements, and federal and state regulations. The DOR will achieve specific patient care, Team Member relations, customer service, and financial objectives through strong leadership and effective management of staff, customers, and referral sources. Maintains professional conduct, including positive levels of interaction and rapport with communities and clients. Represents Reliant Rehabilitation commitment to quality and services in all interactions with communities and clients, as well as adheres to Reliant Rehabilitation’s Policies and Procedures.

Essential Duties and Responsibilities:

Responsible for the overall therapy, wellness, and fitness advocacy within the community.
Advocate passionately through these services thus driving meaningful and measurable outcomes for the community.
Assign patient scheduling and other responsibilities to staff as needed.
Manage, orient, train, evaluate, and counsel department Team Members to improve their job performance and to maintain high standards of performance and patient quality care, in conjunction with the Regional Director of Operations and Human Resources.
Lead with the interview process for hiring department Team Members.
Ensure compliance with Reliant Rehabilitation and community specific policies and procedures for the department.
Ensure that therapists and therapy assistants are compliant with documentation in the medical record that:
is accurate and concise;
meets governmental and third-party payor requirements;
minimizes duplication; and
reflects a clear picture of the patient’s status, the skilled intervention, and the patient’s outcomes.
Communicate and coordinate department functions with other services in a constructive manner that promotes team rapport and effectiveness.
Communicate effectively with community leadership team regarding department programs, goals, objectives, risks, and successes.
Communicates effectively to the public (including medical personnel) within the community regarding the therapy services offered by Reliant Rehabilitation.
Participate in utilization review, quality assurance, resident care coordination, admission meetings, department head meetings, community education planning, and rehabilitation conferences.
Responsible for revenue and expense controls to meet budgetary requirements.
Establish goals and objectives for the department and implements strategies /activities to obtain success. obtain success.
Ensure timely and accurate billing of services provided and completion of required documentation and maintain quality of services.
Enhance clinical expertise, professional and management skills through interaction with managers, therapists and other professional staff, self-study, and other continuing education activities.
Maintain valid state license (where appropriate). Maintain awareness of issues related to the rehabilitation and senior living profession.
Understand various relevant payment models related to billing and treatment guidelines, as well as clinically appropriate means/modes of delivery. Provide quality care as well as reasonable goals and outcomes within the guidelines.
Be compliant with infection control procedures and environmental safety protocol within a community.
This position requires patient lifting using appropriate biomechanical techniques frequently throughout the course of a workday/shift. Must be capable of lifting fifty (50) pounds of dead weight alone.
Must conduct self in an ethical, legal, and responsible manner at all times.
Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Business Conduct.
May require travel time up to 75%.
Must be able to work varying hours and shifts, including weekends and holidays.
Attends all mandatory meetings, trainings, and assignments as delegated.
Must comply with the position description for the discipline of current license.
Perform other duties and responsibilities as assigned

Competency: (If providing direct patient care at any time, a Regional Director of Operations may complete the discipline specific competency checklist).

Strong verbal & written communication skills
Ability to build strong relationships with a diverse population
Ability to read, write, speak, and comprehend in English: instructions, correspondence, memos, and reports.
Ability to work in a fast-paced, productive work environment
Ability to make independent decisions and problem solve as appropriate
Ability to effectively manage and motivate the team

Education/Experience:

Must possess a degree in therapy from an accredited school; or
Two (2) years of experience as a Physical Therapist, Physical Therapist Assistant, Occupational Therapist, Occupational Therapy Assistant, or Speech-Language Pathologist Therapist is preferred.
One (1) year of management experience is preferred
Thorough knowledge of Medicare and third-party billing
Thorough knowledge of state practice acts

Computer Skills:

Proficient knowledge of Microsoft Office (Outlook, Word, Excel, Power Point, etc)
Bacic Internet navigation skills

Certificates and Licenses:

Must hold a current and active license as one of the following: Physical Therapist, Physical Therapist Assistant, Occupational Therapist, Occupational Therapist Assistant, or Speech-Language Pathologist

Supervisory Responsibilities:

Supervise the work of others in the community to include, but not limited to: training, scheduling, coaching, resolving issues, maintaining personal records, and assisting with discipline

Work Environment:
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a healthcare environment and the temperature in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable to individuals with disabilities to perform the essential functions. Must be able to walk, bend, stand, and reach constantly during a workday/shift and be able to participate in sustained activities for many hours in duration.
Must have visual, auditory, and speaking skills sufficient to evaluate, diagnose, communicate, and monitor patient needs, and to maintain accurate records, recognize people, and provide and understand written, verbal, gestural communications
Must have fine motor skills and legible and accurate writing and keystroking for charting, scheduling, daily correspondence, and reports; and for handling or diagnostic and therapeutic equipment.

Job Type: Full-time

Pay: $38.00 - $43.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Relocation assistance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

sr. director customer experience jobs in boulder, co

Director of Rehabilitation

Lead Opto‑Electronics Engineer

IT Director

Senior Services/Transportation Supervisor

Director of Operations

North American Sales Director

Director, Product Operations

Director, Pharmacy - Denver Health Medical Plan (* Hybrid Work Schedule *)

Director, Product Operations

Senior Director, Provider Contracting - Denver Health Medical Plan (Must Live in Colorado. Weekly On-Site Requirement)

Fresh Sales Sr Specialist - Eastern Colorado

Scheduling Manager II

Senior Manager, Commissioning

Hospice Area Executive of Clinical Operations (Hospice Administrator)

Assistant General Manager- Highland Tap and Burger

Logistics Engineer - Level 3 or 4

Sr. Mechanical Engineer

Food and Safety, Senior Compliance Manager

Manager, Customer Success

Director of Operations

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