Top 170 it support Jobs in bountiful, ut

Data Center Technician 1
DataBank —Salt Lake City, UT
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
9d
IT Technician
Innovative Systems Architect Corp —Hill AFB, UT
- From $50,000 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Sr. Help Desk Support Technician
ID Logistics —West Jordan, UT
- $65,000 - $73,000 a year
- Night shift
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Health insurance
21h
Field Product Support Tech II
University of Utah —Salt Lake City, UT
- $15.19 - $23.45 an hour
- Online Application
- Mid-level
- Windows
- Driver's License
IT HelpDesk Technician I
RSN Technologies —Centerville, UT
- $18 - $24 an hour
- Extended hours
- Pass drug screening
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Technician
Innovative Systems Architect Corp —Hill AFB, UT
- From $50,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
MA/Travel Specimen Collector
GeneID Lab —Salt Lake City, UT
- $28 - $35 an hour
- Full-time
- Nursing
- Mid-level
- Driver's License
Quick Apply
IT Escalations Technician
Nexus IT Inc —Salt Lake City, UT
- $60,000 - $75,000 a year
- Full-time
- Azure
- Mid-level
- Office
6d
Help Desk Tier II Support
Robert Half —Sandy, UT
- $27.50 - $33.00 an hour
- Contract
- Mid-level
- Windows
- Travel
- Disability insurance
- Dental insurance
Quick Apply
Help Desk Technician (Jr Admin)
Go Rubicon —Bountiful, UT
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- In-person
- Health savings account
- Health insurance
Quick Apply
2d
Customer Support Agent
ASSA ABLOY —Salt Lake City, UT
- Part-time
- Remote
- Computer science
- Computer Science
- Computer literacy
IT Support Analyst (Contract)
Beauty Industry Group —Salt Lake City, UT
- $25 an hour
- Temporary
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Support Specialist I (Tier 1)
Reagan Outdoor Advertising —Salt Lake City, UT
- $55,000 - $60,000 a year
- Email
- Computer literacy
- Office
- Windows
- Dental insurance
- 401(k)
IT Help Desk
Ensign Services —Salt Lake City, UT
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Addepar —Salt Lake City, UT
- $32 - $40 an hour
- Google Workspace
- Mid-level
- Office
Quick Apply
IT Specialist
Garff Enterprises Corporate Office —Salt Lake City, UT
- $20 - $22 an hour
- Full-time
- 18 years or older
- Dealership
- Mid-level
Support Technician KickTech Hourly
KickTech —Bountiful, UT
- Full-time
- Background check
- English
- Ability to lift 50 pounds
5d
Systems Support Technician - Part Time
ServiceTec —Salt Lake City, UT
- $18 - $20 an hour
- Part-time
- Computer Science
- Mid-level
- Windows
- Military leave
- Paid time off
Quick Apply
Computer Assistant
University of Utah Health —Salt Lake City, UT
- $12.02 - $16.00 an hour
- Part-time
- Hybrid work
- Pass drug screening
- Office
- University
- Retirement plan
Tier 1 Help Desk Technician
5Q Partners, LLC —Salt Lake City, UT
- $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
9d

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Data Center Technician 1

DataBank -
Salt Lake City, UT

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Performance monitoring
Data center services
Client relationship management
On-site technical support
Data center experience
Customer relationship building
Email customer support
Facility security measures implementation
Technical support via phone
Electrical generators
Phone communication
Equipment installation
In-person customer service
Hardware maintenance
Equipment troubleshooting
Windows
Incident Escalation
Software installation
High school diploma or GED
IT infrastructure
Electrical experience
IT monitoring tools
Computer hardware
Customer engagement
Ethernet
Fiber optic systems installation
Electrical layout diagram interpretation
Delivery record maintenance
Power generation systems
Chain of custody

Full Job Description

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBanks managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

The Data Center Technician I provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintain accurate chain-of-custody logs of incoming and outgoing customer packages and ensure facility cleanliness. As a member of the Operations Team, the Data Center Technician I will handle trouble tickets and remote hands requests from creation through resolution. Data Center Technician I will assist with the installation of a variety of circuits, including Ethernet, Sonet and Dark Fiber. Data Center Technicians monitor all business-critical systems (BMS, Security) escalating issues and guide both internal and customer compliance to our security standards.

Responsibilities

Create and maintain effective customer relationships, with customer satisfaction as the goal. Answering customer phone calls and emails within a timely and professional manner.
Assisting with guidance on Installs, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly within predefined intervals.
Monitor and help troubleshoot technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff in a fast-paced data center environment.
Perform physical security walkthroughs, administration of security sign-in procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.
Capture time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands, etc) including capturing Cap Labor on timesheet and ensuring timesheets are completed and submitted on time.
Always maintain facility cleanliness and "Tour Readiness".
Follow DataBank Cabling Standards.
Help maintain accurate inventory of work tools, equipment, and devices.
Other duties as assigned.

Qualifications

High school diploma or equivalent
Previous NOC/SOC/IOC experience and/or data center experience
Some familiarity with DS1, DS3, Ethernet and dark fiber circuits
Experience with data center infrastructure such as generators, UPS, DC Plant, HVAC, Fire suppression systems, and ability to read electrical diagrams
0-4 years of experience or demonstrated ability to meet the responsibilities/qualifications.
Customer Service Skills
Cross Team Collaboration
Running Cable/Climbing Ladders
Be able to handle Critical Infrastructure emergencies
Network/Power Monitoring
Able to work a rotating schedule
Responsibility and dependability are a must
Candidates must have reliable transportation
Reliable and able to work independently, if necessary
Strong written and verbal communication skills
Ability to learn quickly and apply new knowledge and skills
Assess situations and escalate accordingly, following internal procedures
Knowledge of Windows operating systems both pc and server-side
Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards a plus
Must be able to lift a minimum of 50 lbs

Benefits

Health, Vision and Dental Insurance Packages
Short-Term and Long-Term Disability Insurance
Life Insurance
401k with company match
Paid Time Off, Volunteer Time Off and Paid Holidays
Certification Reimbursement

#LI-DNI

Brand: DataBank
Address: 179 Social Hall Avenue Salt Lake City, UT - 84111
Property Description: SLC1 - Social Hall Ave - Salt Lake City, UT
Property Number: SLC1

Quick Apply

Refine Your Search

it support jobs in bountiful, ut

Data Center Technician 1

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Sr. Help Desk Support Technician

Field Product Support Tech II

IT HelpDesk Technician I

IT Technician

MA/Travel Specimen Collector

IT Escalations Technician

Help Desk Tier II Support

Help Desk Technician (Jr Admin)

Customer Support Agent

IT Support Analyst (Contract)

IT Support Specialist I (Tier 1)

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Support Technician KickTech Hourly

Systems Support Technician - Part Time

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Tier 1 Help Desk Technician

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