Top 1 Call taker Jobs in Bowling Green, Ky

Emergency Medical Dispatcher
Med Center Health —Bowling Green, KY
- Full-time
- Mid-level
- High school diploma or GED

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Emergency Medical Dispatcher

Med Center Health -
Bowling Green, KY

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Job Details

Full-time

Qualifications

Coordinating with emergency response agencies
Service scheduling
Emergency call-taking protocols
Patient demographics
Emergency medical dispatch
Mid-level
Phone call screening
Dispatching for fire emergencies
Data summary reports
High school diploma or GED
Weather monitoring
Telecommunication
Patient transport coordination
Cardiopulmonary resuscitation (CPR) guidance
Dispatch record maintenance
Phone triage
Computer-aided dispatch (CAD) software
Emergency real-time monitoring tools
Dispatching for law enforcement incidents

Full Job Description

Position Summary
- Ascertains pertinent information from callers to determine urgency and location of requests. Dispatches ambulances, supervisory personnel and other EMS support vehicles. Under medical protocol, provides detailed first aid or cardio-pulmonary resuscitation (CPR) instructions to callers until arrival of ambulance or other responders. Coordinates the notification and dispatch of fire departments, rescue vehicles, law enforcement agencies, aeromedical services and other agencies responding to EMS incidents. Notifies EMS personnel in event of internal or external disaster situations. Inputs information into computer aided dispatch (CAD) system.
Minimum Qualifications
- Work Experience
  - Previous experience in dispatch, telecommunication, or EMS preferred.
- Education
  - High school graduate or equivalent preferred.
- Certifications/Licensure
  - Emergency Medical Dispatch certification required within one year from hire or placement.
Job Specific Performance Standards
- The duties listed below are a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned, and specific functions may change from time to time.
  - Serves as primary call taker, obtaining pertinent information to initiate EMS dispatch. Must perform call taking and dispatch functions both independently and concurrently, as needed.
  - Selects and dispatches appropriate EMS response vehicle(s). Provides responding unit(s) with appropriate information for patient, location and destination and routing instructions, utilizing knowledge of geographical area and map resources. Determines need for special equipment as necessary.
  - Provides detailed first aid or CPR instructions to callers as indicated.
  - Coordinates dispatch of other emergency service agencies, including city and county fire departments, city, county, state and other law enforcement entities, aeromedical and other specialized services either directly or with appropriate dispatch center(s).
  - Creates and maintains a detailed and accurate chronological record of all requests for service.
  - Monitors radios and computer map screen to stay informed of EMS vehicle and volume status. Locates and/or re-locates available units into strategic positions as necessary. Indirectly supervises call rotation and crew down times.
  - Enters patient demographic and statistical data into computer system(s).
  - Monitors weather radar and communicate with public works and law enforcement agencies to keep emergency vehicles informed of road closures, detours, etc.
  - Schedules requests for routine, non-emergency transports. Coordinates scheduling efforts with hospital Social Services department, requesting and receiving agencies, families and etc. Determines needs for special equipment or additional personnel as appropriate.
  - Schedules and coordinates delivery of non-ambulance (i.e. wheelchair, etc.) transportation requests.
  - May be called in to extra duty to provide communications support during multi-casualty or other time and personnel intensive incidents.
  - Generates statistical reports as directed.

Location: Med Center Health · MCBG Emergency Medical Services
Schedule: Full Time, Night Shift

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call taker jobs in bowling green, ky

Emergency Medical Dispatcher

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