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Section I: Position Details
Job Opening Date: August 17, 2026
Job Status: This position is full time. HRDC also offers flexible schedules and a "reduced work week", which encourages full-time staff to use up to 4 paid hours weekly for their personal wellness.
Salary: $63,000
Section II - Description of Duties Performed
General Summary of Purpose of this Position:
This position supports the operations of the Gallatin Valley Food Bank and HRDC’s Food & Nutrition specialty programs to ensure that department programs run efficiently and effectively. This position works with the F&N Director to develop programming that meets the needs of the community. Responsibilities also include donor tracking and stewardship, customer relations, and other administrative support. Other duties as assigned.
Primary Job Duties and Responsibilities
1. Team Leadership & Operational Support (30%)
Plans, directs, and communicates operational assignments.
Provides coaching, mentoring, training, and ongoing support to staff; completes performance reviews and supports development of individual work plans.
Builds a collaborative team culture that encourages staff and volunteer participation, shared problem-solving, and appropriate involvement in decision-making.
Participates in the recruitment, selection, onboarding, and training of staff as needed.
Works collaboratively with the Operations Manager to support a welcoming, responsive, and consistent customer experience.
Provides direct operational coverage when needed, including intake, food rescue, warehouse operations, and special events.
Coordinates internship and work-study placements.
2. Communication, Outreach & Collaboration (25%)
Builds effective working relationships with customers, staff, community partners, and other stakeholders.
Represents HRDC and the Gallatin Valley Food Bank at community, public, and partner meetings.
Oversees programmatic outreach specific to customers, responsible for messaging surrounding Gallatin Valley Food Bank programs in collaboration with the Childhood Nutrition Programs Coordinator and Communications team.
Oversees partner and cross-departmental requests related to food, events, and other Food & Nutrition resources.
Communicates program information, operational expectations, and updates clearly and effectively to staff, volunteers, customers, and partners.
Collaborates across HRDC departments to strengthen coordination and help customers access programs and resources available throughout Community Commons.
Supports effective communication and problem-solving among staff, customers, volunteers, and partners, involving the Food & Nutrition Director when additional support is needed.
3. Program Oversight and Coordination (20%)
Oversees assigned federal and specialty Food & Nutrition programs, including CSFP, SFSP, KidsPack, and other initiatives as assigned.
Coordinates with program staff on service delivery, program operations, data collection, compliance requirements, and programmatic decisions.
Oversees departmental data entry, maintains required program records, and supports staff in maintaining timely and accurate records and reports.
Oversees coordination of Gallatin Valley Food Bank check-in volunteers and provides backup coverage as needed.
Supports preparation for monitoring, audits, and reporting requirements associated with CSFP, SFSP, and other assigned programs.
Serves as back up for staff coordinators in programmatic positions.
4. Coordination of events and special projects (15%)
Assists the Director in coordination and oversight of project development and staffing and volunteer needs for seasonal efforts across programs, including but not limited to Story Mill Learning Gardens, Produce Prescription program, special events, holidays, Can the Griz and Huffing for Stuffing.
Builds education programming focused on Food & Nutrition
5. Administrative Support (5%)
Supports timely financial deposits, donor data maintenance, donor inquiries, and donor recognition in collaboration with HRDC’s Resource Development team.
Processes bills and coordinates program-related purchasing and financial documentation in partnership with the Operations Manager.
Gathers and reviews customer and program data to support timely reporting, program evaluation, and decision-making.
Supports administrative and reporting needs of the Food & Nutrition Director and department as assigned.
6. Organizational Participation (5%)
Attend all organizational team meetings
Read the weekly news to stay informed
Participate in trainings and wellness days when available
Conduct respectful, professional, and effective conversations with customers and volunteers regarding behavioral expectations, program compliance, and HRDC property standards.
Knowledge Skills and Abilities:
Language Skills:
Read and comprehend basic instructions and present information to others
Read, interpret, and write routine reports and correspondence
Interpret and write general business documents or technical procedures
Ability to effectively communicate orally and in writing
Spanish Proficiency encouraged
Safety:
The person in this position complies with HRDC safety policies, procedures & guidelines; participates in safety training & drills as required; Reports unsafe conditions, incidents or near misses immediately; takes proactive steps to ensure the work area is clean and safe at all times.
Mathematical/ Money Handling Skills:
Basic counting skills
Add, subtract, multiply, and divide simple numbers
Handle varying amounts of cash
Calculate figures and amounts applying concepts of basic algebra and/or geometry
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret and apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Software, Tools & Technologies:
Experience or willingness to learn Google Workspace, Microsoft Suite, copier, scanner, cloud based filing and document sharing, scheduling and calendar tools, phone and messaging systems
Willingness to learn proprietary, custom, or online programs or data bases to input, format, and edit data and save, print, or transmit data. Specific Software: Case Worthy, Financial Edge, Raisers Edge, Galaxy volunteer software and Paychex.
Specialized Tools (Non-Computer):
HRDC, professional or Governmental Policies and Regulations:
State or federal regulations or laws (List by name): must follow guidelines on sanitation practices in accordance with regulatory and licensing requirements;
Agency policies or procedures (List by name): All HRDC policies and procedures.
Specialized Professional or Industry Guidelines/Standards:
Drivers Licenses Required for Performing this Position:
Professional Licenses or Certifications Required by Law, Rule or Regulation for Performing this Position:
Licenses or Certifications that would be useful but are not required:
Other Required Knowledge, Skills or Abilities:
Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups
Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals
Ability work with minimal supervision and effectively manage work flow
Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants
Strong interpersonal and communication skills
Ability to effectively supervise employees
Ability to present self and organization in a positive professional manner
Ability to work independently
Must be able to drive standard and automatic transmission vehicles
Essential Physical, Mental and Emotional Requirements of this position - The following physical, mental and emotional abilities are considered essential to perform the duties listed above:
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear;
The employee must regularly lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus;
The incumbent must be able to perform multiple tasks simultaneously, must be able to work under time and/or deadline pressures.
Education: The following course(s) of study or classwork usually provides the required knowledge skills and abilities to perform the duties of this position:
Bachelor’s degree in business, public or community health, food, and nutrition or related field from four-year college or university required
Experience: The following kinds of experience usually provide the required knowledge skills and abilities to perform the duties of this position:
At least two years of experience in the field required
One year supervisory experience
Knowledge of health, nutrition, food bank operations, and mental health preferred.
Section III - Supervision
Supervision Received:
This position operates under general supervision. The incumbent’s work is primarily assigned by daily workflow and operations. The incumbent is authorized to make decisions as to the timing and sequence of work and the work is performed according to established policies and procedures and/or within applicable laws, rules and regulations governing the tasks being performed.
This position supervises the following position(s):
This position has the following supervisory responsibilities:
Section IV - Decisions
Impact of Decisions and Errors Made by Position:
Judgment Required to make decisions:
Exception Authority:
Section V - Financial Responsibility: This position is accountable for the following company money, funds, budgets:
May handle all Food Bank monetary donations
Approves claim forms, petty cash, purchase orders, and other expenditures for routine, budgeted Food Bank expenses, ensuring proper coding of payment requests according to current funding available and associated contract eligibility requirements
Monitors expenditures and revenue for food purchasing
Section VI - Personal Contacts - The incumbent is responsible for the following personal contacts (either in oral or written form) when performing the duties and responsibilities of the position:
Daily interaction with the public or consumers
Interacts with program managers, executives, HRDC boards and/or committees several times a year
Interacts with representatives of other service providers on a weekly or more frequent basis
Interacts with funding agencies to provide information or exchange facts
Interacts with governmental compliance or auditors to provide information or exchange facts
Represents Food and Nutrition programs with members of the press or media
Confidentiality:
This position requires regular handling of sensitive and confidential client and agency information. Unauthorized disclosure could harm client interests and the organization, and may also violate state and federal privacy laws. This position may have access to reports, records, and personnel files, and must exercise the highest level of discretion, judgment, and confidentiality at all times.
Section VII - Working Conditions - The incumbent is exposed to the following unusual, potentially hazardous or unpleasant working conditions:
Works in a warehouse where temperature may not be controlled
Weekly or more frequent operation of a motor vehicle under all weather conditions
Weekly or more frequent exposure to angry or violent clients or volunteers
Weekly or more frequent exposure to unpleasant substances, odors or noises
Weekly or more frequent requirement to work above ground level on a ladder or scaffold
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Assigned duties and responsibilities may be added, removed, or changed at any time as organizational needs evolve.
