Top 591 Support staff Jobs in Brainerd, Mn

Guest Services Manager
Grand View Lodge —Nisswa, MN
- $70,000 - $80,000 a year
- Extended hours
- Microsoft Excel
- Ability to walk for extended periods
- Mid-level
- Opportunities for advancement
Night Auditor
Endeavor: The Lodge at Brainerd Lakes —Baxter, MN
- $17 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
4d
Summer Camp Driver (15-passenger Vans)
Camp Lincoln/Camp Lake Hubert —Nisswa, MN
- $22 an hour
- Temporary
- Background check
- Childcare
- CPR Certification
Quick Apply
SDS Author (Remote)
Pace Analytical Life Sciences —Minnesota
- $25 - $27 an hour
- Full-time
- Remote
- Microsoft Excel
- Data analysis skills
- Mid-level
- Wellness program
- Health savings account
11d
Consumer Support Contact Center Phone Associate - MN Health Insurance Prog Rep 1
State of Minnesota - Human Services Dept —Brainerd, MN
- $24.84 - $34.84 an hour
- Online Application
- Hybrid work
- HIPAA
- English
- Math
- Paid parental leave
- Paid holidays
Switchboard Receptionist
CUYUNA REGIONAL MEDICAL CENTER —Crosby, MN
- $17.95 - $22.17 an hour
- Hospital
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
MHCP System and User Support Analyst - Human Services Program Representative 1
State of Minnesota - Human Services Dept —Brainerd, MN
- $29.76 - $43.69 an hour
- Online Application
- Hybrid work
- Data analysis skills
- Research
- Mid-level
- Paid parental leave
- Paid holidays
8d
General Clerk III
Katmai —Brainerd, MN
- $21.02 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- AD&D insurance
- Paid holidays
Quick Apply
3d
Patient Access - Scheduling (PAS)
CUYUNA REGIONAL MEDICAL CENTER —Crosby, MN
- $20.23 - $25.34 an hour
- Hospital
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
3d
Non-Profit Kennel Assistant
Heartland Animal Rescue Team —Brainerd, MN
- From $13.25 an hour
- Part-time
- 18 years or older
- Ability to lift 50 pounds
- In-person
- Flexible schedule
Quick Apply
10d
Receptionist
Ebenezer —Baxter, MN
- $16.30 - $23.01 an hour
- Part-time
- High school diploma or GED
- 1 year
- Entry level
- Disability insurance
- Health insurance
14d
Patient Scheduler II Cancer Center - 0.6 FLEX FTE
Essentia Health —Brainerd, MN
- $18.71 - $28.07 an hour
- Part-time
- Hospital
- 1 year
- Entry level
- Disability insurance
- Health insurance
Quick Apply
2d
Lake Country Toyota Store Social Media Specialist
Walser Automotive Group —Brainerd, MN
- $55,000 - $65,000 a year
- Full-time
- Dealership
- Marketing
- No experience needed
- Health savings account
- Health insurance
Quick Apply
Administrative Assistant/Accounts Payable/HR
Great River / Crosby Eye Clinic —Baxter, MN
- $19.50 - $20.50 an hour
- Full-time
- Mid-level
- Administrative experience
- Clinic
- Health savings account
- Health insurance
Quick Apply
Patient Access - Registration (PAS)
CUYUNA REGIONAL MEDICAL CENTER —Crosby, MN
- $19.70 - $24.81 an hour
- Part-time
- Hospital
- Medical terminology
- Entry level
- Health savings account
- Health insurance
1d
Operations Specialist in Training
Crow Wing County —Brainerd, MN
- $53,697 - $80,545 a year
- Full-time
- Microsoft Excel
- Driver's License
- Associate's degree
- Disability insurance
- Health insurance
10d
Property Assessor, In Training
Crow Wing County —Brainerd, MN
- $53,697 - $80,545 a year
- Full-time
- High school
- Word processing
- Office
- Disability insurance
- Health insurance
8d
Clinical Supervisor
Northway Academy —Baxter, MN
- Full-time
- Mid-level
- Psychology
Weekend Direct care staff
Tactical Care Inc —Crosby, MN
- $20 an hour
- Part-time
- Background check
- Childcare
- Clean driving record
- Paid training
- Paid time off
Quick Apply
Retail Business Manager- Furniture & Home Furnishings
Lonesome Cottage Furniture Company —Pequot Lakes, MN
- From $1 a year
- Weekends as needed
- Inventory management
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d

I want to receive the latest job alert for support staff in brainerd, mn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support staff jobs near brainerd, mn

Receptionist jobs in Baxter, MN

Patient Access Specialist jobs in Orlando, FL

Patient Access Specialist jobs in Lima, OH

Patient Access Specialist jobs in Summerville, SC

Patient Access Specialist jobs in Canal Winchester, OH

Patient Sitter jobs in San Bernardino, CA

Phone Representative jobs in Hammond, IN

Phone Representative jobs in Philadelphia, PA

Phone Representative jobs in Spokane, WA

Patient Service Representative jobs in Durham, NC

Customer Service Representative jobs in Tulsa, OK

Prior Authorization Representative jobs in Florida

Phone Representative jobs in Muskegon, MI

Chat Support No Phone jobs in Ohio

Night Shift jobs in Greensboro, NC

Night Auditor jobs in Orlando, FL

Night Auditor jobs in Lithonia, GA

Night Auditor jobs in Syracuse, NY

Night Shift Warehouse jobs in Tampa, FL

Night Auditor jobs in Ashburn, VA

Guest Services Manager

Grand View Lodge -
Nisswa, MN

Apply Now

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Opportunities for advancement

Qualifications

Team member evaluation
Microsoft Excel
Customer relationship building
Road transportation operations
Property management tools
Resort experience
Managing teams in a customer support role
Coaching
Greeting customers
Team scheduling
Performance feedback (performance evaluation method)
Managing hospitality teams
De-escalation techniques
Conflict de-escalation
Mid-level
Frontline customer support management
Supply chain transportation management
Leadership development
3 years
Team development
Hiring
Scheduling pickups and deliveries
Decision making
Hospitality Management
Mentoring
Recruiting
Guest services software
Hotel staff training
Productivity software
Hotel and accommodations guest complaints handling

Full Job Description

Position Overview:

Grand View Lodge is looking for a polished, guest-obsessed leader to manage our Guest Services operation: overseeing Front Desk, Reservations, and Transportation, the three departments that define the first and last impression every guest takes home. You'll set and uphold service standards, develop a high-performing team, and ensure that every touchpoint in the guest journey reflects the warmth and excellence Grand View Lodge is known for. This is a high-visibility, high-impact role with real exposure to all aspects of resort operations and a clear path toward broader leadership opportunities within Cote Hospitality.

About Grand View Lodge & Cote Hospitality:

For over 100 years, Cote Hospitality has crafted transformative guest experiences across world-class resorts and camps. At Grand View Lodge, that means exceptional wellness woven into a full resort lifestyle, golf, dining, events, and more, all grounded in our CoteCares culture of belonging, respect, and shared purpose. We're invested in your growth here: this role comes with real opportunity to advance and expand your skills within our Guest Services department.

Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lead and align the Front Desk, Reservations, and Transportation teams to deliver a seamless, elevated guest experience from first contact through departure.
Establish and maintain call and service standards that drive both guest satisfaction and revenue; ensuring every interaction reflects GVL's commitment to excellence.
Ensure guests are welcomed, checked in and out professionally, and that every service touchpoint meets or exceeds our standards.
Own guest recovery; troubleshoot complaints and service concerns with professionalism, empathy, and urgency, turning difficult moments into lasting positive impressions.
Recruit, hire, train, and develop Front Desk, Reservations, and Transportation staff; conduct regular performance evaluations and build a culture of accountability and growth.
Coach and mentor team supervisors and leads, helping them grow as leaders and perform at their fullest potential.
Manage transportation operations; scheduling drivers, coordinating pick-up and drop-off logistics, and ensuring timely, professional service for guests and associates alike.
Partner cross-departmentally to ensure a cohesive, consistent resort experience that reflects the full breadth of what Grand View Lodge offers.
This is a resort hospitality role — availability on weekends, holidays, and extended hours during peak seasons is required.

What You Bring:

Minimum 3 years of hospitality experience, with previous operational leadership in a hotel, resort, or similar environment preferred.
A genuine passion for guest service; you take personal pride in the experience every guest has and hold your team to the same standard.
Strong communication skills across all formats; you're as comfortable leading a team meeting as you are de-escalating a guest complaint or presenting to leadership.
Exceptional organizational ability and sound decision-making under pressure; you stay composed when things get busy and find solutions quickly.
Experience with property management and reservations software; knowledge of Opera, HMS, SCS, or similar systems is a strong plus.
Proficiency in Microsoft Word, Excel, and PowerPoint; comfortable learning new software applications.
A self-starter mindset; results-driven, innovative, and able to balance short and long-term priorities without losing sight of the guest.
Physical ability to stand and walk for 5–6 hours, climb stairs, reach, bend, and occasionally lift 50+ lbs.
A hospitality or business-related degree is preferred but not required; the right experience speaks for itself.

Why Join Us

You'll be part of a team that genuinely invests in its people. CoteCares isn't a tagline, it's how we show up for each other every day. You'll have the tools, support, and team culture to do your best work, with real opportunity to grow your career within our Guest Services department.

#GVL

Apply Now

Refine Your Search

support staff jobs in brainerd, mn

Guest Services Manager

Night Auditor

Summer Camp Driver (15-passenger Vans)

SDS Author (Remote)

Consumer Support Contact Center Phone Associate - MN Health Insurance Prog Rep 1

Switchboard Receptionist

MHCP System and User Support Analyst - Human Services Program Representative 1

General Clerk III

Patient Access - Scheduling (PAS)

Non-Profit Kennel Assistant

Receptionist

Patient Scheduler II Cancer Center - 0.6 FLEX FTE

Lake Country Toyota Store Social Media Specialist

Administrative Assistant/Accounts Payable/HR

Patient Access - Registration (PAS)

Operations Specialist in Training

Property Assessor, In Training

Clinical Supervisor

Weekend Direct care staff

Retail Business Manager- Furniture & Home Furnishings

I want to receive the latest job alert for support staff in brainerd, mn

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected