Top 782 Director of client services Jobs in Brandon, Fl

Quality Manager
ReEmployAbility, Inc —Brandon, FL
- $90,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Office
- Analysis skills
- Disability insurance
- Health insurance
7d
Real Estate Agent
Mark Spain Real Estate —Brandon, FL
- $70,000 - $200,000 a year
- Weekends as needed
- Mid-level
- Real Estate License
- Travel
Quick Apply
11d
Water/Wastewater Director
Ardurra Group, Inc. —Tampa, FL
- Engineering
- 11+ years
- Office
Quick Apply
Real Estate Agent
Mark Spain Real Estate —Ruskin, FL
- $70,000 - $200,000 a year
- Weekends as needed
- Mid-level
- Real Estate License
- Travel
Quick Apply
11d
Real Estate Agent
Mark Spain Real Estate —Lithia, FL
- $70,000 - $200,000 a year
- Weekends as needed
- Mid-level
- Real Estate License
- Travel
Quick Apply
9d
Physical Therapist - Digital Health Specialist - Hybrid Role - Outpatient (2 days remote/3 days in clinic)
CORA Physical Therapy —Riverview, FL
- Full-time
- Hybrid work
- Physical & Rehabilitation Medicine
- Clinic experience
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Physical Therapist - Digital Health Specialist - Hybrid Role - Outpatient (2 days remote/3 days in clinic)
CORA Physical Therapy —Tampa, FL
- Full-time
- Hybrid work
- Spanish
- Physical & Rehabilitation Medicine
- English
- Paid holidays
- Disability insurance
Quick Apply
Real Estate Agent
Mark Spain Real Estate —Valrico, FL
- $70,000 - $200,000 a year
- Weekends as needed
- Mid-level
- Real Estate License
- Travel
Quick Apply
9d
Nurse Care Coordinator
Helping Hand Nursing Services —Lakeland, FL
- From $85,000 a year
- Full-time
- Microsoft Word
- Nursing
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Preconstruction Director - Electrical
Skanska USA —Tampa, FL
- Full-time
- Background check
- Experience equivalent to degree accepted
- Senior level
- Dental insurance
- 401(k)
Director of External Reporting
Taylor White Accounting and Finance —Tampa, FL
- CPA
- Office
- Travel
Quick Apply
12d
Director of Sales, Employee Benefits - Insurance Advisory Solutions
The Baldwin Group —Tampa, FL
- Full-time
- 7 years
- Customer service
- Analysis skills
Water/Wastewater Senior Project Manager
Ardurra Group, Inc. —Tampa, FL
- Engineering
- English
- Office
Quick Apply
Placement Director, Commercial Risk - Middle Market
The Baldwin Group —Tampa, FL
- Full-time
- Microsoft Outlook
- 5 years
- Computer literacy
Digital Health Specialist - Physical Therapist - Hybrid
CORA Physical Therapy —Tampa, FL
- Full-time
- Hybrid work
- Physical & Rehabilitation Medicine
- Clinic experience
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Business to Business Sales
Westfall Roofing —Tampa, FL
- From $65,000 a year
- Full-time
- Hybrid work
- Clean driving record
- Office
- Residential
- Paid training
- Health insurance
Quick Apply
7d
Preconstruction Manager - Electrical
Skanska USA —Tampa, FL
- Full-time
- Background check
- 7 years
- Team management
- Dental insurance
- 401(k)
Director of Training and Support
Vaco by Highspring —Tampa, FL
- $125,000 - $150,000 a year
- Hospitality
- 7 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Director, Operations | New Accounts
Raymond James Financial, Inc. —Saint Petersburg, FL
- Full-time
- Hybrid work
- High school
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Director, Financial Reporting
Taylor White Accounting and Finance —Tampa, FL
- Up to $170,000 a year
- Hybrid work
- Management
- CPA
- 5 years
Quick Apply
5d

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director of client services jobs near brandon, fl

Quality Manager

ReEmployAbility, Inc -
Brandon, FL

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Job Details

Full-time
$90,000 - $110,000 a year
7 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Volunteer time off
Pet insurance

Qualifications

Microsoft Excel
Professional ethics
Customer support
Productivity software
Cross-functional collaboration
Team motivation (leadership skill)
Cross-functional communication
Data analysis software

Full Job Description

Description:

We’re looking for someone who understands the complexities of service-industry operations and knows how to drive quality in environments where people, process, and customer experience intersect.

The Quality Manager oversees the design, implementation, and ongoing management of organization-wide quality management program, including standardized quality rubrics, performance monitoring tools, and technology-enhanced evaluation processes. This position is an expert in customer support and contact centers, with an understanding of the software / technology that enables day-to-day operations. This role partners with cross-functional teams, and operational leaders, to ensure consistent execution of processes, compliance with standards, and continuous performance improvement. This is an in-office position located in Brandon, Florida.

If you’ve successfully led quality or training programs in hospitality, call centers, medical services, insurance, staffing, or other client-focused industries, you’ll be a strong fit.

Apply now and bring your service-driven expertise to our team.

At ReEmployAbility, we believe in supporting both your personal and professional growth. Here’s what you can expect:

Positive Company Culture: A supportive environment that prioritizes wellness inside and outside of work
Generous Paid Time Off: Including PTO to recharge and refresh
Volunteer Time Off: Give back with 16 hours of paid volunteer time per year
401(k) with Company Match: Plan confidently for the future with immediate 100% vesting on employer-matched contributions
Comprehensive Benefits: Medical, dental, vision, short-term disability, pet insurance.... and much more!

FLSA Status: Salary (Exempt), Full-Time

Supervisor: Director of Sales and Service

Supervises: Quality and Training Department employees

Essential Functions

Leadership & Collaboration

Provide guidance and day-to-day support to Quality department employees involved in training, quality analysis, or process monitoring.
Set team goals, establish performance expectations, and oversee workload distribution.
Collaborate with cross-functional stakeholders to ensure quality standards and rubrics are consistently applied across departments.

Quality Rubric Development & Management

Develop, standardize, and maintain quality rubrics and evaluation frameworks used to assess performance, customer interactions, documentation accuracy, and adherence to procedures.
Ensure rubrics reflect organizational goals, compliance requirements, and industry best practices.
Review and update rubrics regularly in response to process updates, new technology systems, and stakeholder feedback.
Train leaders and employees on rubric use to ensure scoring consistency and alignment.

Technology-Enabled Quality Monitoring

Utilize CRM systems, dashboards, communication and digital tools, and analytics platforms to track performance trends and monitor adherence to workflows.
Implement technology solutions, integrated workflows, automated reporting, and digital checklists to enhance visibility into organization-wide processes.
Partner with IT, Sales and Service, to optimize the use of digital tools and improve data quality for decision-making.
Identify opportunities to automate quality checks, streamline data capture, and improve accuracy of performance insights.

Training Oversight

Oversee development and delivery of training programs related to systems use, operational processes, and quality expectations.
Coordinate with department leaders to identify training gaps using process-performance data.

Quality Assurance & Continuous Improvement

Lead or support initiatives related to company quality standards, efficiency, employee performance, and operational consistency.
Prepare and present performance reports to leadership, highlighting achievements, challenges, and trends supported by rubric and technology data.
Conduct and/or oversee routine quality reviews across departments using standardized rubrics and digital tools.
Analyze results to identify trends, recurring issues, and opportunities for process optimization.
Provide feedback to department leaders and collaborate to develop corrective action plans.
Lead efforts to improve procedural compliance, reduce errors, and enhance customer experience.

Requirements:

Advanced proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
Strong analytical and problem-solving abilities.
Detail-oriented with a focus on continuous improvement.
Dependable and high ethical standards
Self-Motivated and willingness to learn and take on new assignments
Excellent interpersonal, verbal, and written communication skills
Exceptional customer service skills
Ability to lead and motivate a team while driving continuous improvement.
Strong understanding of organizational operations and cross-functional collaboration.
Bachelor’s Degree in Business, Education, or related field (or equivalent experience).
3+ years of leadership experience, preferably in training and quality management.

Other

Individual is required to sit for an extended period of time, stand, walk, talk and hear, use hands and fingers, handle or feel and reach with hands and arms. May also occasionally need to lift or move 0-15 pounds. Specific vision skills for computer usage and written document reading.

Anyone who is capable of something, can make an impact in the community where they live. ReEmployAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

EEO Compliance: ReEmployAbility is committed to equal employment opportunity for all persons, regardless of race, color, creed, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, or other status protected by Federal or State law.

ADA Compliance: Reasonable accommodations are available to persons with disabilities during the application process and/or interview process in accordance with the Americans with Disabilities Act.

Apply Now

Refine Your Search

director of client services jobs in brandon, fl

Quality Manager

Real Estate Agent

Water/Wastewater Director

Real Estate Agent

Real Estate Agent

Physical Therapist - Digital Health Specialist - Hybrid Role - Outpatient (2 days remote/3 days in clinic)

Physical Therapist - Digital Health Specialist - Hybrid Role - Outpatient (2 days remote/3 days in clinic)

Real Estate Agent

Nurse Care Coordinator

Preconstruction Director - Electrical

Director of External Reporting

Director of Sales, Employee Benefits - Insurance Advisory Solutions

Water/Wastewater Senior Project Manager

Placement Director, Commercial Risk - Middle Market

Digital Health Specialist - Physical Therapist - Hybrid

Business to Business Sales

Preconstruction Manager - Electrical

Director of Training and Support

Director, Operations | New Accounts

Director, Financial Reporting

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