Top 1169 Customer specialist Jobs in Braselton, Ga

Customer Support Specialist
Sage —Lawrenceville, GA
- Hybrid work
- Mid-level
- Office
- Communication skills
- Paid parental leave
- Paid holidays
Operations Specialist
Schneider —Braselton, GA
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Trade Compliance Specialist
Makita Corporation of America —Buford, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
RRT - NICU, PRN
Piedmont Healthcare —Snellville, GA
- PRN
- BLS Certification
- Inpatient
- Mid-level
RRT - NICU, PRN, Nights
Piedmont Healthcare —Snellville, GA
- PRN
- BLS Certification
- Inpatient
- Mid-level
Endodontist
North American Dental Group —Suwanee, GA
- Full-time
- Dental office
- Doctoral degree
- Senior level
- Continuing education credits
- Health insurance
Nurse Practitioner/Physician Assistant - Athens, GA
Monogram Health Professional Services —Athens, GA
- Weekends as needed
- Skilled nursing facility
- RN License
- BLS Certification
- Continuing education credits
- Mileage reimbursement
Quick Apply
Bilingual Continuous Improvement Specialist
Pete and Gerrys Organics LLC —Gainesville, GA
- $66,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Endodontist
North American Dental Group —Suwanee, GA
- Full-time
- Dental office
- Doctoral degree
- Senior level
- Continuing education credits
- Health insurance
Embroidery and Apparel Printing Specialist - Buford
Get Fast Shirt Apparel —Buford, GA
- Full-time
- Entry level
- Commercial
- Health insurance
Quick Apply
Process Engineer - II
Heraeus —Buford, GA
- $85,000 - $110,000 a year
- Full-time
- Background check
- 7 years
- CAD
- Health savings account
- Relocation assistance
Flatbed Class A CDL Truck Driver
Western Express —Gainesville, GA
- Up to $0.56 per mile
- Urgently hiring
- No experience needed
- CDL A
- Flatbed truck
- Health insurance
- Dental insurance
Quick Apply
Sales Manager Door to Door Roofing Sales
Hail Or High Water Roofing —Georgia
- $150,000 - $350,000 a year
- Email
- Mid-level
- Continuous improvement
- Recruiting
- Opportunities for advancement
- Flexible schedule
Quick Apply
5d
Flatbed Class A CDL Truck Driver
Western Express —Athens, GA
- Up to $0.56 per mile
- Urgently hiring
- No experience needed
- CDL A
- Flatbed truck
- Health insurance
- Dental insurance
Quick Apply
Embroidery and Apparel Printing Specialist - Lawrenceville
Get Fast Shirt Apparel —Lawrenceville, GA
- Full-time
- Entry level
- Commercial
- Health insurance
Quick Apply
Outside Sales Representative – $75K–$100K+ Potential
Summit Growth Group —Commerce, GA
- $55,000 - $120,000 a year
- Contract
- Background check
- Pass drug screening
- English
- Professional development assistance
- Flexible schedule
Quick Apply
School Psychologist in Auburn, GA
Sunbelt Staffing —Auburn, GA
- Contract
- Mid-level
- Master's degree
- Psychology
Quick Apply
School Psychologist
Sunbelt Staffing —Lawrenceville, GA
- Full-time
- Mid-level
- Master's degree
- Psychology
- Health insurance
- Dental insurance
Quick Apply
Entry Level Class A CDL Truck Driver
Western Express —Gainesville, GA
- Up to $0.48 per mile
- Urgently hiring
- Dry van
- No experience needed
- CDL A
- Health insurance
- Dental insurance
Quick Apply
Entry Level Class A CDL Truck Driver
Western Express —Athens, GA
- Up to $0.48 per mile
- Urgently hiring
- Dry van
- No experience needed
- CDL A
- Health insurance
- Dental insurance
Quick Apply

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Customer Support Specialist

Sage -
Lawrenceville, GA

Apply Now

Job Details

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
Gym membership

Qualifications

Software issue identification
Post-sales product instruction
User training (technical support)
Managing clients in a customer support role
Customer support

Full Job Description

Job Description

As a Customer Support Specialist, you will be responsible for conducting deep investigation and hands on testing, collaborating with peers to validate findings, escalating defects or required fixes to appropriate teams, and working directly with customers to resolve issues while educating them on best practices and product usage.

*This is a hybrid role - 3 days/week in office*

Key Responsibilities

Resolve Customer Issues: Own cases by performing detailed technical investigation, replicating issues, and determining optimal solutions.

Perform Hands on Troubleshooting: Test, validate, and reproduce customer reported problems in controlled environments to identify root causes.

Collaborate and Escalate When Needed: Partner with peers, product teams, or engineering to escalate confirmed defects, propose fixes, and contribute insights that support product improvements.

Work Directly with Customers: Provide clear guidance, corrective steps, and education to help customers resolve issues and build confidence in their product usage.

Document Technical Findings: Maintain detailed, accurate case notes and troubleshooting paths to ensure consistency and continuity across support teams.

Identify Trends and Recommend Improvements: Recognize recurring issues, data patterns, or process gaps and share recommendations to enhance workflows or product stability.

Skills, Know How, and Experience
Must Have:

Strong written and verbal communication skills.

Ability to analyze and reproduce technical customer issues.

Demonstrated customer focus with the ability to educate and guide users.

Solid problem solving skills with structured troubleshooting approaches.

Comfort working in a fast paced environment with evolving priorities.

Experience in a customer support or service role (phone, email, or chat).

Ability to use and navigate multiple IT systems

Preferred:

Experience providing Level 2 or advanced technical support.

Background in software troubleshooting or application support.

Familiarity with defect escalation or issue tracking systems.

Plenty of perks:

100% paid premiums for health, dental, and vision coverage.

RRSP contribution match (100% up to 4%).

35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).

18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.

5 days paid yearly to volunteer (through Sage Foundation).

$5,250 tuition reimbursement per calendar year starting 6 months after the hire date.

Sage Wellness Rewards Program (annual fitness reimbursement).

Library of on-demand career development options and ongoing training offerings.

Who is Sage: https://www.sage.com/en-us/company/about-sage/
Life at Sage: https://www.sage.com/en-us/company/careers/
Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be

#LI-RM1

Apply Now

Refine Your Search

customer specialist jobs in braselton, ga

Customer Support Specialist

Operations Specialist

Trade Compliance Specialist

RRT - NICU, PRN

RRT - NICU, PRN, Nights

Endodontist

Nurse Practitioner/Physician Assistant - Athens, GA

Bilingual Continuous Improvement Specialist

Endodontist

Embroidery and Apparel Printing Specialist - Buford

Process Engineer - II

Flatbed Class A CDL Truck Driver

Sales Manager Door to Door Roofing Sales

Flatbed Class A CDL Truck Driver

Embroidery and Apparel Printing Specialist - Lawrenceville

Outside Sales Representative – $75K–$100K+ Potential

School Psychologist in Auburn, GA

School Psychologist

Entry Level Class A CDL Truck Driver

Entry Level Class A CDL Truck Driver

I want to receive the latest job alert for customer specialist in braselton, ga

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