Top 141 guest service agent Jobs in brea, ca

Front Desk Agent
Hilton Garden Inn —Foothill Ranch, CA
- $17.50 - $18.50 an hour
- Weekends as needed
- Microsoft Word
- Basic math
- Hotel
- Health insurance
- 401(k)
Quick Apply
8d
Hotel Front Desk Manager - OPERA FRONT DESK SYSTEM
Holiday Inn Express & Suites Ontario Airport —Ontario, CA
- From $25 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
- Employee discount
Quick Apply
4d
Guest Service Agent
Stonebridge Hospitality Associates, LLC —Garden Grove, CA
- $18 - $19 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Holiday Inn Express & Suites —Santa Ana, CA
- $17.50 - $18.50 an hour
- Weekends as needed
- Microsoft Word
- Basic math
- Hotel
- Health insurance
- 401(k)
Quick Apply
10d
Guest Services Representative II
Living Spaces —La Mirada, CA
- $19.15 - $24.85 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Employee assistance program
Quick Apply
Front Desk Agent
The Anaheim Hotel —Anaheim, CA
- $24.50 an hour
- Part-time
- Sales
- Mid-level
- Hotel
- Dental insurance
- 401(k)
Quick Apply
Guest Sales Associate
Massage Envy —Anaheim Hills, CA
- $16.89 an hour
- Part-time
- High school diploma or GED
- Clinic
- Math
- Wellness program
- Flexible schedule
Quick Apply
Part Time Front Desk Agent
Kings Inn Anaheim —Anaheim, CA
- $16.90 an hour
- Part-time
- High school diploma or GED
- In-person
- Entry level
Quick Apply
1d
Guest Service Agent
Stonebridge —Garden Grove, CA
- $19 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
3d
Part-Time Front Desk Agent
Hilton Garden Inn Irvine —Irvine, CA
- $20 - $21 an hour
- Part-time
- Hotel
- Computer skills
- Communication skills
- Paid holidays
- Paid sick time
Quick Apply
Guest Service Agent (Hotel)
Lodging Dynamics —Anaheim, CA
- $18 - $19 an hour
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
The Westin Anaheim Resort —Anaheim, CA
- $26.78 an hour
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- Word processing
Quick Apply
Night Auditor (Part Time)
Courtyard by Marriott Anaheim and Waterpark —Anaheim, CA
- From $24 an hour
- Part-time
- Management
- Word processing
- Windows
- Paid time off
- Employee discount
Quick Apply
10d
Front Desk Agent, Part-Time
Bay Shores Peninsula Hotel —Newport Beach, CA
- $23 - $25 an hour
- Part-time
- Hotel
- 1 year
- Café
- 401(k)
Quick Apply
Japanese Bilingual Front Desk Agent #11759
TWI, Inc. —Los Angeles, CA
- $22.50 - $25.00 an hour
- 8 hour shift
- English
- Hotel
- US work authorization
- Health insurance
- 401(k)
Quick Apply
5d
Hotel General Manager
Confidential —Los Angeles, CA
- $120,000 - $140,000 a year
- Full-time
- 5 years
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
5d
Courtyard Monterey Park - Front Desk Agent
Aimbridge Hospitality —Monterey Park, CA
- $16.90 - $18.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
Lodging Dynamics —Anaheim, CA
- $18 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Wellness program
- Health insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn Hotel —Pomona, CA
- $17.50 - $18.25 an hour
- Part-time
- Hotel
- US work authorization
- In-person
- Free parking
- Paid time off
Quick Apply
Guest Service Agent
Homewood Suites Long Beach Airport —Long Beach, CA
- From $25 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
13d

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Front Desk Agent

Hilton Garden Inn
Foothill Ranch, CA

Quick Apply

Job Details

Full-time
$17.50 - $18.50 an hour
8 days ago

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Microsoft Word
Computer operation
Resort
Basic math
High school diploma or GED
Cross-functional communication

Full Job Description

FLEXIBLE AVAILABILITY NEEDED

JOB DESCRIPTION

We are seeking a friendly and reliable Front Desk Guest Service Agent who is open to working both day and night audit shifts. As the first point of contact for our guests, the Guest Service Agent plays a key role in creating a positive and welcoming environment.

This position is responsible for managing all stages of the guest experience—from check-in to checkout—while collaborating closely with hotel staff to ensure seamless service. Responsibilities include registering guests, assigning rooms, accommodating special requests, and responding to guest inquiries or concerns in a professional and timely manner.

RESPONSIBILITIES AND DUTIES

Greet guests in a friendly and professional manner upon arrival.
Inform guests of the hotel's facilities and provide a map at the time of registration.
Handle guest check-ins and check-outs efficiently and in a professional manner.
Handle guest issues, complaints, and requests. Proactively resolve problems in a manner satisfactory to both the guests and the hotel.
Pre-register and produce key cards.
Process payments and provide final invoices. Handle cashier duties and balance one's bank at the conclusion of the shift. Follow proper cash handling procedures and be able to file and post all charges to guest folios and ledger accounts.
Assist with answering phones, making reservations, and guests’ requests and inquiries.
Complete shift checklist and necessary reports.
Be proficient with check-in, check-out, making reservations, running daily reports, and planning room assignments.
Monitor guests’ accounts, room inventory, and out-of-order rooms.
Keep the work area neat and always clean.
Answer guest questions regarding local area facilities and be able to give proper directions to these areas.
Demonstrate proper telephone etiquette, transferring calls, and taking accurate messages for guests and employees.
Prepare and receive deliveries via vendor log.
Communicate with the incoming shift employees by logging pertinent information.
Work together with the team to maintain accurate logs such as customer complaint logs, vendor logs, shift notes, etc.
Coordinate with all hotel departments.
Adhere to the dress code, uniform, and name tags.
Stand when speaking to guests or when guests walk in.

QUALIFICATIONS

High School diploma or equivalent required; College coursework in related field helpful.
Computer knowledge of Excel and Word
Experience in a hotel or a related field preferred but not required.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate ability to multi-task, be detail-oriented, and be a good problem solver who can effectively resolve guest conflicts.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high-pressure situations.
Ability to perform numerical operations using basic counting adding, subtracting, multiplying, and dividing.
Ability to read, comprehend and write simple instructions and/or short correspondence and memos.
Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and holidays.
Ability to participate in the creation of an enjoyable work environment.

Pay: $17.50 - $18.50 per hour

Benefits:

401(k)
Health insurance
Paid time off

Experience:

Visual Matrix: 1 year (Preferred)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in brea, ca

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